Nayeem Riddhi

Please kindly check any WPDM category for your category description issue. Please kindly check.

Thank you and regards

Sorry for the inconveneince. I have again forwarded your concern. Please kindly check .

Thank you

Sorry for the inconvenience. By name there is no Select Page Template template, it maybe page-template-default.php. You can customize the page templates from this directory, download-manager/src/Package/views/page-templates/page-template-default.php. For making backup for the next update of plugin, please follow this doc,

Template Files

Please kindly check.

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For download limit, please check wpdm-daily-download.zip add-on. And for your attached screenshots are not valid or maybe deleted from server. Please kindly check.

Thank you

Category description is working with other themes if you keep current template with theme for category. But there might be an issue with Attire theme, we shall try to provide an update on Sunday checking the attire theme. Please kindly check.

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Hello Masanobu Soma,

Hope you are well. Thanks for writing to us. You can edit/create new template with PHP code following this doc, https://www.wpdownloadmanager.com/doc/template-files. Please kindly check.

Thank you and kind regards

Hello Hayden Hill,

Hope you are well. You can deactivate Premium Packages – Sell Digital Products Securely plugin, if you don’t want the features of it with WPDM. And your attached screenshot is not exist any more. Please kindly check and let me know.

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Sorry for the inconveneince. I have again forwarded your concern. Please kindly check .

Thank you

Please kindly check this add-on for your requirement, https://www.wpdownloadmanager.com/download/wpdm-default-values/.

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Hello Masanobu Soma,

Hope you are well. Please kindly check this doc for getting knowledge of page template,

https://www.wpdownloadmanager.com/doc/templates/page-templates/

Please kindly check.

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Sorry for the inconvenience. We are checking the issue. I have already forwarded your issue to our related team authority. Please kindly check and let me know if you have any more queries.

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Please kindly share the related URL and your desired size of icon. I hope i can help you on your issue. Please kindly check.

Thank you

You have changed the billing address email now, From now, I hope the mail will come your desired email. Please kindly check.

Thank you

Hope you are well. For cancelling auto-renew please send an order note from this Page by following This. Also, please let us know which feature we can add/improve or support we can give you. Please check and let me know if you have any queries.

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Which emails you are getting for billing related? Please kindly let us know.

Thank you

Hello Matthew McCray,

Hope you are well. Please share the related URLs. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.

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The issue has been fixed. Please kindly check.

Thank you

Sorry for the inconvenience. We are checking the issue. I have already forwarded your issue to our related team authority. Please kindly check and let me know if you have any more queries.

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I see the issue, the username you can’t able to change but billing email you can change it from Billing Address section from here, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=edit-profile, Please kindly check.

Thank you

For category description, I have already forwarded it to our related team. If more issue you have please kindly let us know, we shall try to help you.

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Can you provide screenshots here in private reply for checking the issue in detail? You can upload your screenshots here,

https://imgbb.com/

Please kindly check.

Thank you

Hello,

I can’t getting what you are talking about email in the username field. Username has it’s own field, it doesn’t keep email. Please kindly let me know.

Thank you

We are checking the issue. I have already forwarded your issue to team authority. Please kindly check and let me know if you have any more queries.

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Username can’t be changed. But you can change email address. Please kindly check.

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Are you talking about Basic Profile section email address? Please kindly check and let me know.

Thank you and kind regards