Nayeem Riddhi

Forum Replies Created

Viewing 25 posts - 826 through 850 (of 19,871 total)
in reply to: PDF icon disappeared #206448

Nayeem Riddhi
Moderator

Really sorry for your inconvenience. I am again forwarding your issue to our team developer member. Please kindly have patience.

Thank you and regards again


Nayeem Riddhi
Moderator

Really sorry for the inconvenience. Please kindly share the related URL. If possible, please, give your temporary wp-admin login details in a private reply to check the issue?

Thank you and regards

in reply to: Download Icons Not Displaying Correctly #206446

Nayeem Riddhi
Moderator

Hello Josh Davids,

Hope you are well. And sorry for the inconvenience. How you are using the icons on your pages? Please kindly share the related URL. if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?

Thank you and regards


Nayeem Riddhi
Moderator

Hello Ajay Kapadia,

Hope you are well. And sorry for the inconvenience. Please share the related URLs. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.

Thank you and regards


Nayeem Riddhi
Moderator

Hello Chris Matthews,

Hope you are well. And sorry for the inconvenience. If possible, please, give your temporary wp-admin login details in a private reply to check the issue.

Thank you and regards

in reply to: Download interrupted at slow network speeds #206429

Nayeem Riddhi
Moderator

Please kindly get in touch with the server hosting support team, as they will be able to provide the most accurate guidance in this case. Normally, we do not recommend using PHP to host large files. Amazon S3 or Dropbox are more suitable for hosting large files. Please kindly check.

Thank you and kind regards

in reply to: The paid subscription is not active #206428

Nayeem Riddhi
Moderator

Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance…

Thank you again and regards

in reply to: The paid subscription is not active #206423

Nayeem Riddhi
Moderator

Hello Ceska Centra,

Hope you are well. Thanks for writing to us. Please kindly share the order id details. Please kindly check and let me know.

Thank you again

in reply to: Download interrupted at slow network speeds #206418

Nayeem Riddhi
Moderator

I have requested update from our team member. Please kindly check.

Thank you and regards

in reply to: PDF icon disappeared #206414

Nayeem Riddhi
Moderator

I have information from our team that, If you would like, we can enable the PDF icon again for you. we have already reverted the previous changes, as you reported some font changes on your site.
However, please note that , we cannot take responsibility for any issues that may occur with your site’s fonts or other elements as a result of the code adjustment. Please kindly check.

Thank you and kind regards


Nayeem Riddhi
Moderator

Please kindly download the add-on from your acccount and install as it is a normal plugin on your site. Please kindly check.

Thank you and kind regards

in reply to: Customize Download Field Options #206407

Nayeem Riddhi
Moderator

Please kindly check this add-on, https://www.wpdownloadmanager.com/download/advanced-custom-fields for your requirements. Please kindly check and let me know.

Thank you and regards

in reply to: Missing Invoice #206405

Nayeem Riddhi
Moderator

Is there any transaction id with WPDM that you have been charged recently. Please kindly give details on it. Please kindly check.

Thank you and regards

in reply to: Customize Download Field Options #206404

Nayeem Riddhi
Moderator

Hello Nick Bode,

Hope you are well. Thanks for writing to us. Do you want to lock the download package with your information? Please kindly check.

Thank you and regards

in reply to: DropZone Email Notifications #206403

Nayeem Riddhi
Moderator

Hello Manuel Rössler,

Hope you are well. Thanks for writing to us. For now, there maybe no option for email sending to admin as a notification while dropzone file uploaded. But you can also keep a features request here for that here, https://www.wpdownloadmanager.com/support/forum/download-manager-pro-feature-request.

Please kindly check.

Thank you and kind regards


Nayeem Riddhi
Moderator

This pack may not have the archive page add-on. Please kindly check.

Thank you and kind regards


Nayeem Riddhi
Moderator

No, it is a separate plugin/add-on. And download manager has also its own shortcodes, please kindly check here details, https://www.wpdownloadmanager.com/doc/short-codes/. Please kindly check.

Thank you and kind regards

in reply to: Download item single page broken #206387

Nayeem Riddhi
Moderator

I have checked that you didn’t installed the WPDM plugin yet, https://wordpress.org/plugins/download-manager/, please kindly check.

Thank you

in reply to: Download item single page broken #206385

Nayeem Riddhi
Moderator

Hello Levan Bardavelidze,

Hope you are well. And sorry for the inconvenience. If possible, please, give your temporary wp-admin login details in a private reply to check the issue.

Thank you and regards

in reply to: Can’t download all files #206384

Nayeem Riddhi
Moderator

Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance…

Thank you again and regards

in reply to: PDF icon disappeared #206381

Nayeem Riddhi
Moderator

I have again forwarded it to our related team authority. Please kindly check and let me know if you have any more queries.

Thank you and kind regards

in reply to: Can’t download all files #206380

Nayeem Riddhi
Moderator

I have checked your package URL now. The download is not happening for main download button because the remote files can’t be zipped, you have attached the google drive files. You can use alternatively directly uploading files and attaching it to package for zipped download. Please kindly check.

Thank you and kind regards

in reply to: Can’t download all files #206376

Nayeem Riddhi
Moderator

I am from bangladesh. Please kindly check.

Thank you and regards


Nayeem Riddhi
Moderator

This is not error,

[wpdm-archive category=”9″ cat_view=”extended” button_style=”default” link_template=”link-template-default-icon.php” order_by=”post_title” order=”asc” items_per_page=”10″]

It is a shortcode of another add-on of WPDM here, https://www.wpdownloadmanager.com/download/wpdm-directory-add-on/. Please kindly check.

Thank you and regards

in reply to: Missing Invoice #206373

Nayeem Riddhi
Moderator

I think you are facing trouble with download the plugin too. Please elaborate on it and please kindly share the order ID that you have purchased thus we can check further. Please kindly check.

Thank you

Viewing 25 posts - 826 through 850 (of 19,871 total)