Nayeem Riddhi

For updating your add-on or plugin please download your plugin from here, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases,
And update manually from the wp-admin dashboard Plugins > Add New option. I hope, thus it will resolve your issue. For the Download > Settings > Updates option will may not work properly for some server settings. please kindly check and let me know, if you have any queries.

Thank you and kind regards

Hello Glenn Watson,

Hope you are well. You can use Email lock for protecting also sending download link via email, you can check details of other locks here too, https://www.wpdownloadmanager.com/doc/add-new-package/lock-options.

You can also keepDownload Link Expiration Period from settings for more protected. And you can keep attach file directly with your file/package not attaching media or other service storage files, then by URL they can’t be accessed.

For selling products you can use our this add-on, it is free, https://www.wpdownloadmanager.com/download/premium-package-wordpress-digital-store-solution/. It has also comprehensive features. Please kindly check here.

And we don’t limit upload size, what you are seeing it is coming from info. from server. you can adjust upload size from your settings or server as per your needs. Please kindly check.

Thank you

Hello Arianna Bellizzi,

Hope you are well. And sorry for the inconvenience. Please share the related URLs. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.

Thank you and regards

Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic.

Thank you again and regards

Hello Siamak,

Hope you are well. And sorry for the inconvenience. I think it may have a conflict between your plugins or theme. You can disable one by one other plugins for testing if there any conflicts. you may also switch theme to another for checking. if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.
Please kindly check and let me know.

Thank you and kind regards

If possible, Can you please, give your temporary wp-admin login details in a private reply to check the issue.

Thank you and regards

Please kindly check now. The update is available with fix.

Thank you

I am talking with our team. I hope there will be an update soon.

Thank you

If this is not your created topic. Please kindly open a new topic thus you can share credentials securedly. Please kindly check.

Thank you

Are you talking about Apply Filter search? For this, I think it may have a conflict between your plugins or theme. You can disable one by one other plugins for testing if there any conflicts. you may also switch theme to another for checking. And for order by issue, please kindly share the shortcode which you are using thus we can test it further. Please kindly check.

Thank you

I have checked that you have opened a new topic with your issue. I hope you should get the help for your issue. Please kindly check and let me know if you have more queries.

Thgank you and kind regards

I have updated to my team with your info.

Thank you

Please kindly update WPDM PRO to the latest version 6.8.3. I hope your issue should be resolved then. Please kindly check.

Thank you

I have informed to our team for the update.

Thank you

Are you using WPDM PRO recently and is there no packages created from your site? Please kindly check and let me know.

Thank you and kind regards

Yes, install and activate from begin. Please kindly check.

Thank you

I am well. Can you reinstall WPDM plugin? Please kindly check and let me know.

Thank you

Hello keenan m,

Hope you are well. Can you please kindly let me know when this message showing? Please kindly check and let us know.

Thank you and kind regards

I have forwarded the info.

Thank you

I have information from our team that, New update will be available tomorrow with the fix.

Thank you

Our team wants to know please kindly share how the error is being generated, so we can recreate the scenario and trace the root cause of the issue. Please kindly check.

Thank you

I have forwarded your info.

Thank you

I have information from our team that, this will be fixed in the next update. Please kindly check.

Thank you

Please kindly share the login URL too.

Thank you

Hello G4D,

Hope you are well. And sorry for the inconvenience. Can you please provide some screenshots related the isue? if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?

Thank you and regards