Forum Replies Created
Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance…
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For now, we have this option only. I hope it should be fixed hurriedly.
Thank you
Yes, you can share temporary wp-admin login details in a private reply to check the issue.
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For now this option is available here and I have already forwarded it to our related team authority regarding the issue.
Thank you and kind regard
I have back with information from our team that, if possible, please, give your temporary wp-admin login details in a private reply to check the issue.
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Hello Renzo,
Hope you are well. And sorry for the inconvenience. We are checking the issue. I have already forwarded your issue to our related team authority. Please kindly check and let me know if you have any more queries.
Thank you and kind regards
Sorry for the inconveneince for the icon Master Download URL. We are checking the issue. I have already forwarded it to our related team authority regarding the issue. Please kindly check and let me know if you have any more queries.
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Ok, does the issue coming all files table here for the Master Download URL icon? Please kindly let me know.
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Hello Raul Cazorla,
Hope you are well. And sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?
Thank you and regards
Sorry for the inconvenience. We are checking the issue. I have already forwarded your issue to our related team authority. Please kindly check and let me know if you have any more queries.
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Login URL is not loading properly. Please kindly check.
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Sorry for the inconvenience. If possible, please, give your temporary wp-admin login details in a private reply to check the issue.
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Please kindly check and let us know if the issue arises again.
Thank you
If you grant access for the role and that user login correctly with the role, he/she should download the file properly. You can also check this carefully. If you are facing issue with this, please kindly let me know.
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Please kindly share your order details here in the private reply thus we can check further.
Thank you
Hello Cesar Azevedo,
Hope you are well. Please kindly share the related URLs which you want to build. if possible, please, give your temporary wp-admin login details in a private reply for adjusting those.
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I have allowed access for administrator for this file, https://sandtosalt.com/download/rudderless-activity/, it is working properly as expected. Can you please kindly check again and let me know.
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Credentials are not working. Can you please again check? Please kindly check.
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If possible, Can you please, give your temporary wp-admin login details again in a private reply for checking the issue?
Please kindly check and let me know.
Thank you and kind regards
The option Limit Reset Period, If you do not add reset days option of any specific role beneath of this option, Reset Days individual will apply from it. Please kindly check.
Thank you
Can you please kindly elaborate on default reset field option? And if you keep empty field for role for Download Limit, it will give the role unlimited download scope. Please kindly check and let me know.
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Hello Jeff Young,
Hope you are well. You can use from package edit Package Settings > The Stock Limit/Download Limit option. Please kindly check and let me know if it helps you.
Thank you and kind regards
Can you make a test pay for watching if it goes to not completed status too? Please kindly check.
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Sometimes system detects it has not completed, you can also make a test purchase, it should show as completed. Please kindly check.
Thank you
We have Identified the issue, update will be available soon.
Thank you and regards