- This topic has 20 replies, 3 voices, and was last updated 3 days, 13 hours ago by
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Hello, does anyone know why the option to protect a file from the Media Library for specific roles has disappeared? I have checked all settings but cannot find anything related to this.
Under Settings > Basic > File Browser Access, I have “Editor” selected. Previously, editors were able to protect files, but now the option is completely gone from the Media Library.
Has anyone run into this before or know what might be causing it? Any help would be appreciated.
Editor view:
Administrator view:
Hello Admir Bosnjakovic,
Hope you are well. If you are using the WPDM Pro, the setting option residing in Downloads > Settings > Media Files Access Control section as I image attached,
Please kindly check.
Thank you
Hello,
Thank you for taking the time to respond. No, I am not using the premium version. I am using the free version, and this was working before. It seems that some changes were made. Is there really no way to make this work anymore with the free version, and are we now required to upgrade to the Pro version?
For now, the capability available for Administaror only in the free version. You can upgrade too to the Pro version, it has lots of extended features. Please kindly check.
Thank you
We have custom role with upload_files: 1 capability, but now in backend WordPress media files when we open files, we can’t protect these files, this works with version 3.3.03 but not with latest version. Protecting files will work with administrator, but not with this custom role. In settings we have only Administrator in Privacy > Access settings > Tiedostoselaukseen pääsy:
Is this same issue as in this thread, and we must buy licence?
If you are talking about media library files, the setting option residing in Downloads > Settings > Media Files Access Control section as I image attached for the Pro version,
Please kindly check and let me know if you have any queries more.
Thank you
in free version 3.3.45, we have next settings, and feels that adding customer role to this list doesn’t have any effect.
Failed to attach image to this forum, so thus imgurl.
Are you talking about File Browser Access capability? Please kindly check and let me know.
Thank you and regards
This problem is in Attachment details page (Liitteen tiedot) wp-admin/upload.php?item=22126
Custom role has next WP Capabilities
manage_links: 1
upload_files: 1
edit_posts: 1
edit_others_posts: 1
edit_published_posts: 1
publish_posts: 1
edit_pages: 1
read: 1
edit_others_pages: 1
edit_published_pages: 1
publish_pages: 1
delete_posts: 1
delete_published_posts: 1
edit_private_posts: 1
read_private_posts: 1
delete_private_pages: 1
create_notes_elementor-pro: 1
edit_notes_elementor-pro: 1
delete_notes_elementor-pro: 1
read_notes_elementor-pro: 1
rocket_purge_cache: 1
rocket_preload_cache: 1
access_server_browser: 1
The attachement and media library files access control option is available in the Pro version as I image attached before. Please kindly check.
Thank you
We have purchased version 7.3.1 and are experiencing the same issue. This time, the “Checking status..” text briefly appears to custom role users, but the file protection settings do not remain visible. This works for Administrator users.
The following settings are enabled:
Sorry for the inconvenience. If possible, can you please, give your temporary wp-admin login details in a private reply to check the issue.
Thank you and regards
Sorry for the inconvenience. We are checking the issue. I have already forwarded it to our related team authority regarding the issue. Please kindly check and let me know if you have any more queries.
Thank you and kind regards
I have information from our team that, the issue will be fixed in the next update. Please kindly check and let me know if you have any queries more.
Thank you and regards
We’ve tested this, and the bug is still present in version 7.3.3. The changelog also doesn’t mention any fix related to this issue.
I have again forwarded the issue to the relevant team. Please check and let me know if you have any more queries. Thanks for your patience.
Thank you and kind regards.
Thanks for the update! Unfortunately, the issue still occurs in the newly released version v7.3.4.
Thank you for your appreciated patience. I have again forwarded the issue to the relevant team. Please check and let me know if you have any more queries.
Thank you and kind regards.
I have information from our team that, Please kindly share wp-admin credentials for a quick fix for the pro version. Please kindly check.
Thank you
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