Forum Replies Created
I have tested here, https://graichen.de/wpdm-test/, it is working properly here. However, I was trying to check from your builder editor, but can’t able to find which section you have put the shortcode. Please kindly check and let me know.
Thank you and kind regards
Hello Andreas Tietz,
Hope you are well. And sorry for the inconvenience. Please share the related URLs. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.
Thank you and regards
Please make a file naming, taxonomy-wpdmtag.php. Then simply put it in your active theme folder, wp-content/themes/your-theme-name this directory or folder. It will render the tag detail page of WPDM. Please kindly let me know if you have more confusion.
Thank you
It is advanced feature implementation. It may require custom order request. You may please kindly knock here, https://www.wpdownloadmanager.com/download/custom-upgrade-service with your requirements. Please kindly check and let me know.
Thank you and regards
Here is a form of filter, https://test02.sedoc.ne.jp/illustration/, do you want implement too in the tag page? Please kindly check and let me know.
Thank you and regards
What design you like, please share with me. If possible, please, give your temporary wp-admin login details in a private reply for adjusting the issue from your site. Please kindly check.
Thank you and kind regards
You have to keep taxonomy-wpdmtag.php in your theme folder, wp-content/themes/your-theme-name this directory or folder. Please kindly check.
Thank you and regards
When you are choosing Select Files option and then attach a file to the package then WPDM process for uploading file and attach to the package. The files are accessing by URL like media library storage, it is not behave like this when you are attaching file through Select Files option. Please kindly let me know if you have still confusion.
Thank you
Sorry for the inconvenience. We are checking the issue. I have already forwarded your issue to our related team authority. Please kindly check and let me know if you have any more queries.
Thank you and kind regards
Hello Masanobu Soma,
Hope you are well. You can create taxonomy-wpdmtag.php file in your theme directory with the custom layout. Please kindly check and let me know if it works for you.
Thank you and regards
I think it may have a conflict between your plugins or theme. You can disable one by one other plugins for testing if there any conflicts. you may also switch theme to another for checking. If you want I can also check this process. Please kindly check and let me know.
Thank you and kind regards
I think it may have a conflict between your plugins or theme. You can disable one by one other plugins for testing if there any conflicts. you may also switch theme to another for checking. If you want I can also check this process. Please kindly check and let me know.
Thank you and kind regards
Please kindly share the login URL too.
Thank you
It may be not able to find we which site it is installed and activated from here your account page. But you can find it normally from WP Admin > Plugins > Active section. Please kindly check and let me know.
Thank you and kind regards
The feature is working properly from our testing site. If possible, please, give your temporary wp-admin login details in a private reply to check the issue.
Thank you and regards
Hello david price,
Hope you are well. And sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?
Thank you and regards
Please you can share the screenshots.
Thank you
Hello Stefano Todisco,
Hope you are well. And sorry for the inconvenience. Please kindly reply in English. Please also share the related URLs. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.
Thank you and regards
Hello Siamak,
Hope you are well. And sorry for the inconvenience. Please kindly share the related URLs. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.
Thank you and regards
Hello Marco Barbera,
Hope you are well. Can you please elaborate more on your issue? Have you purchased the Advanced Access Control add-on and not finding the plugin for downloading or you have many sites there you can’t able to find which site the add-on has been installed. Please kindly check and let me know.
Thank you and kind regards
For you requirement, please kindly check this filter doc. https://www.wpdownloadmanager.com/doc/filter-reference/single_file_download_link_label-filters-single-file-download-link-label-of-the-package-before-print-it/. Please kindly check and let me know if it works for you.
Thank you and regards
Hello Mario Röder,
Hope you are well. Thanks for writing to us. Do you want to change each package/file download button label and are you using free or PRO version of WPDM? Please kindly check and let me know.
Thank you and kind regards
Hello joebanks10,
Hope you are well. For cancelling auto-renew please send an order note from your account , Please kindly follow this article, https://www.wpdownloadmanager.com/doc/how-do-i-turn-off-auto-renew-for-my-wpdm-pro-subscription. Please check and let me know if you have more any queries.
Thank you and kind regards
Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance.
Thank you again and regards
Hello Chris Carpenter,
Hope you are well. The issue has been fixed in 3.3.27 version. Please kindly clear your site cache. It can have also a conflict between your plugins or theme. You can disable one by one other plugins for testing if there any conflicts. you may also switch theme to another for checking. if possible, please, give your temporary wp-admin login details in a private reply for checking the issue. Please kindly check and let me know.
Thank you and kind regards