Nayeem Riddhi

Forum Replies Created

Viewing 25 posts - 8,101 through 8,125 (of 20,498 total)
May 26, 2022 at 9:17 am
#172537
Moderator
Nayeem Riddhi
Staff OP

Hello Laura,

Hope you are well. I have checked that, the topic has been marked as resolved. Has the problem been resolved for the issue? please let me know

Thank you and regards

May 26, 2022 at 9:08 am
#172536
Moderator
Nayeem Riddhi
Staff OP

Hello Laura,

Yes, possible. please check the Poedit editor from here,

https://poedit.net/

and its usage. I hope you shall be able to do that.

Thank you and regards

May 26, 2022 at 5:21 am
#172520
Moderator
Nayeem Riddhi
Staff OP

Hello raaj,

Please have some patience. you should get a reply, soon.

Thank you and regards

May 26, 2022 at 5:18 am
#172519
Moderator
Nayeem Riddhi
Staff OP

Hello Elodie CEMOI,

Hope you are well. And sorry for the inconvenience. Which version of WPDM you are using now? please let me know. if possible, Can you please give your temporary wp-admin login details in a private reply for checking the issue?

Thank you and regards

May 26, 2022 at 5:12 am
#172518
Moderator
Nayeem Riddhi
Staff OP

Hello Sulton Mirzoeva,

Hope you are well. And greetings to this forum. Have you installed this add-on too,

Premium Package – WordPress Digital Store Solution

and checked its payment and Payment Methods Configuration section for the Advcash payment gateway option? please check and let me know

Thank you and regards

May 25, 2022 at 1:59 pm
#172504
Moderator
Nayeem Riddhi
Staff OP

Hello Don Wakefield,

I have checked your issue. I think you are talking about the Billing address for Paypal checkout event, when pressing for Paypal checkout. It is not directly related to WPDM rather than it is a Paypal Interface. I hope it also can be controlled through the Paypal settings. please check and let me know if those help you.

Thank you and regards

May 25, 2022 at 1:23 pm
#172502
Moderator
Nayeem Riddhi
Staff OP

Hello Austin,

Hope you are well. Yes, you can use the Select From Server option, please check this doc too for more details,

https://www.wpdownloadmanager.com/doc/add-new-package/attach-file/

please check.

Thank you and regards

May 25, 2022 at 1:16 pm
#172501
Moderator
Nayeem Riddhi
Staff OP

Hello Cathexis Technologies,

Hope you are well. And sorry for the inconveneince. Which version of WPDM you are using now? please let me know. if possible, Can you please give your temporary wp-admin login details in a private reply for checking the issue.

Thank you and regards

May 25, 2022 at 7:09 am
#172490
Moderator
Nayeem Riddhi
Staff OP

Hello Vince,

The link is not working. please check it again.

Thank you and regards

May 25, 2022 at 7:07 am
#172489
Moderator
Nayeem Riddhi
Staff OP

Hello Keith Laurie,

Hope you are well. Really sorry for your inconvenience. Can you please share the shortcode here, that you are using on those pages, I shall again forward the issue to our developers. Thanks for your appreciation.

Thank you and regards

May 25, 2022 at 6:55 am
#172488
Moderator
Nayeem Riddhi
Staff OP

Hello Christoph Helbling,

The screenshot you have attached is from subscribers of Email Lock, For more details, you can check this doc,

Lock Options

Please check and let me know

Thank you and regards

May 25, 2022 at 6:40 am
#172487
Moderator
Nayeem Riddhi
Staff OP

Hello Don Wakefield,

Hope you are well. And sorry for the inconvenience. Can you please share the related URL? if possible, Can you please, give your temporary wp-admin login details in a private reply for checking the issue.

Thank you and regards

May 24, 2022 at 4:09 pm
#172474
Moderator
Nayeem Riddhi
Staff OP

Hello Laura,

Hope you are well. If you are trying to translate only the title you can use the Loco translate plugin. there you are capable of translating manually any words. please check.

Thank you and regards

May 24, 2022 at 4:02 pm
#172473
Moderator
Nayeem Riddhi
Staff OP

Hello Vince,

I have checked your page, and some downloads are not working properly. if possible, Can you please, give your temporary wp-admin login details in a private reply for checking the issue.

Thank you and regards

May 24, 2022 at 3:58 pm
#172472
Moderator
Nayeem Riddhi
Staff OP

Hello Christoph Helbling,

Hope you are well. And sorry for the inconveneince. I think your login credentials are not ok. Can you please check it again. if possible, please share the related URL. please let me know

Thank you and regards

May 24, 2022 at 10:11 am
#172441
Moderator
Nayeem Riddhi
Staff OP

Hello Fábio Cordeiro,

If you are using the free version, you can edit it from this directory,
download-manager\src\Package\views\link-templates for the related
Call to Action 3 Link Template, for editing the link template you can use these template tags,
https://www.wpdownloadmanager.com/doc/templates/template-tags/
And for making backup for the next updates, you can follow this doc,

Template Files

I hope this may help you

Thank you and regards

May 24, 2022 at 9:25 am
#172439
Moderator
Nayeem Riddhi
Staff OP

Glad to hear that, your problem has been resolved.

Thank you and regards

May 24, 2022 at 6:36 am
#172433
Moderator
Nayeem Riddhi
Staff OP

Hello Fábio Cordeiro,

Hope you are well. Yes, it is possible. if possible, Can you please, give your temporary wp-admin login details in a private reply for adjusting the issue.

Thank you and regards

May 24, 2022 at 6:32 am
#172432
Moderator
Nayeem Riddhi
Staff OP

Hello Sakaio Manoa,

Hope you are well. If your section is widgets enabled. you can add the widgets there. Some built-in WPDM widgets are also available for the widgets panel. please check

Thank you and regards

May 23, 2022 at 4:24 pm
#172414
Moderator
Nayeem Riddhi
Staff OP

Glad to hear that, your problem has been resolved. please let me know if you have more queries.

Thank you and regards

May 23, 2022 at 4:22 pm
#172413
Moderator
Nayeem Riddhi
Staff OP

Hello Terry,

Hope you are well. For categories hierarchy, giving access to a certain category for a particular role you have to set from the edit category option, then you have to make empty for the Allow Access option or have to give a particular role on it like as I image attached or as usual for the select member option too,

https://i.ibb.co/2M16sXn/category-access.png

because

Package Access = Package Access + All Category Access = All Visitors + Author = All Visitors

and Package Access = Package Access empty + Category Access(Author) = Author

or Package Access = Package Access(Author) + Category Access(Author) = Author

More details can be found in the below link,

https://www.wpdownloadmanager.com/doc/add-new-package/package-settings/allow-access-access-control-option/

Hope you have understood. And The feature is actually for packages, selected roles will be applied to assigned packages, and the information I have given above. Thanks for your understanding and appreciation.

Thank you and regards

May 23, 2022 at 4:18 pm
#172412
Moderator
Nayeem Riddhi
Staff OP

Hello Terry,

Hope you are well. And sorry for your some inconvenience. Can you please elaborate on the issue of the duplicate purchase? if possible, please share the order ID details here too, so that I can forward it to our related authority.

Thank you and regards

May 23, 2022 at 1:27 pm
#172405
Moderator
Nayeem Riddhi
Staff OP

Hello Abusufean,

Sorry for some delay. Has the problem been resolved on your side? please let me know

Thank you and regards

May 23, 2022 at 10:08 am
#172399
Moderator
Nayeem Riddhi
Staff OP

Glad to hear that, your problem has been resolved.

Thank you and regards

May 23, 2022 at 10:07 am
#172398
Moderator
Nayeem Riddhi
Staff OP

Hello Abusufean,

Hope you are well. And sorry for the inconvenience. Can you please share the related URL? if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.

Thank you and regards

Viewing 25 posts - 8,101 through 8,125 (of 20,498 total)