Nayeem Riddhi

Hello Emily Griffin,

I have again forwarded your issue. Thanks for your patience.

Thank you and regards

Hello Martin Weiche,

Hope you are well. And really sorry for the inconvenience. can you please elaborate more on your issues? if possible, you can share the related URLs, and please, give your temporary wp-admin login details in a private reply for checking the issue.

Thank you and regards

Hello again,

Sorry for your inconvenience. you can share your images uploading here, https://imgbb.com/ and share the public link. please you can also make points, If the issues persist from my testing site too. I shall forward it to our deverlopers. Hope you have understood.

Thank you and regards

Hello Victoria Chu,

For showing the attached image files, you can check these template tags, [file_list_extended] and [file_list_extended_WxHxC]. For more details, you can check this doc, https://www.wpdownloadmanager.com/doc/templates/template-tags/. please check and let me know.

Thank you and regards

Hello shaun ross,

I have checked your issue. Are you facing the issue with the sidebar category showing or packages are not showing under role-based categories? please elaborate on it. please provide some screenshots here too getting clear about the issues. Hearing back from you.

Thank you and regards

Hello macmorre,

Hope you are well. And sorry for the inconveneince. Can you please provide a screenshot, where the issue you are facing and related URL too. if possible, Can you please, give your temporary wp-admin login details in a private reply for checking the issue.

Thank you and regards

Hello Stuart Cooper,

Hope you are well. And sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue.

Thank you and regards

Hello Marcel Gremmé,

Please check now. I have adjusted height by putting the below code in your Custom PDF Preview template CSS section,

.media iframe {
    height: auto;
}

please check and let me know then if it works for you

Thank you and regards

Hello Simon505,

Hope you are well. I am trying to check the issue from download page. But, It is always redirecting me to home page,

WPDM TEST

Can you please elaborate on it? please let me know

Thank you and regards

Please let me know, if it is working or not. And if you have any further query.

Thank you and regards

Hello Paul Johnson,

Hope you are well. Please check now, I have adjusted the sections with the below code in your theme Customizer > Additional CSS panel. please check,

.woocommerce-MyAccount-content .w3eden .card.mb-3 { display:none; }

.woocommerce-MyAccount-content .w3eden .dataTables_paginate {display:none;}

please check and let me know

Thank you and regards

Hello Chris,

Really sorry for the delayed reply. We were on weekend + Festival vacation. Now, please let me know, if I need to adjust mobile version display or you can adjust it from the section I have shared the image link here,

please check and let me know

Thank you and regards

Hello Volker Klärchen,

Your issue has been Fixed. Now you will be able to download the purchased product.

Thanks for your patience and appreciation

Hello shaun ross,

Really sorry for the missing. can you please elaborate on The archive file tree still shows most categories, which add-on or feature you are using? please let me know.

Thank you and regards

Hello Esra’a Altwassi,

Hope you are well. And sorry for the inconvenience. Can you please let me know, I can’t change the files issue, please elaborate on it. Hearing back from you.

Thank you and regards

Hello Brad Galusha,

Hope you are well. The shortcode and demo you have shared are related to WPDM Directory Add-on

https://try.wpdownloadmanager.com/advanced-search-left/

please check the add-on and demos here,

WPDM Directory Add-on

Thank you and regards

Hello Austin,

I have found the issue. I am forwarding the issue to our team developers. I hope soon, it will be fixed.

Thank you and regards

Hello Austin,

Hope you are well. Please check now. For the folders, the Select Dir option on the left is working properly now. The issue was a forward slash append in the settings. please check and let me know.

Thank you and regards

Hello Austin,

Hope you are well. I think I have got your issue. For category assign for [wpdm_archive_compact] shortcode include_children doesn’t work for next level. Please let me know if I get you

Thank you and regards

Hello Victoria Chu,

Hope you are well. I am checking your issues here,

Image attachment preview in Doc Preview page template

please continue your discussion here.

Thank you and regards

Hello Andrzej Gerlich,

I have checked your issue. Uploading a CSV file issue is coming from your theme, when I switched the theme to Twenty Twenty-One, it is working properly for uploading a CSV file. please check and let me know

Thank you and regards

Hello Emily Griffin,

Extremely sorry for your inconvenience. We and the development team are also on festival vacation. If they will back, I shall again forward your issue. And again, sorry for the delay.

Thank you and regards

Hello Marcel Gremmé,

While trying to edit any page from your admin panel, the page editor is always broken. Can you please elaborate on it? please let me know

Thank you and regards