Nayeem Riddhi

Glad to hear that, your problem has been resolved.

Thank you and regards

Hello,

Please let me know if anyone facing the issue still now.

Thank you and regards

Hello Maurizio Leoni,

Sorry for the missing. Please let me know, if the problem has been resolved from your side or not. if possible, you can also reactivate your login access token again. please let me know

Thank you and regards

Hello campus,

I am not getting your building block in the Gutenberg Editor issue, Can you please elaborate on which block you are facing the issue? please let me know

Thank you and regards

Hello Everyone,

Hope you are well. And sorry for the inconvenience. For updating the WPDM main plugin, Please simply click the Save Settings again for the license key option from Downloads > Settings > License, and then please update the plugin from the wp-admin > plugins panel. For saving settings again for the license key option from Downloads > Settings > License, that will regenerate the access token. Thus the plugin will be updated, hope that, it will solve your issue.

And for add-on updates, you can follow these steps,

1 ) Download the latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
2 ) Install the latest version and activate.

I hope it will work fine then. please let me know if you face such an issue

Thank you and regards

Hello Brian King,

Please check now, I have adjusted the file from this directory \download-manager\src\Package\Shortcodes.php file. please let me know if it works for you.

Thank you and regards

Hello Brian King,

For customizing core features, you may knock here with your requirements,

User Dashboard

please check and let me know

Thank you and regards

Hello Tom Guastapaglia,

Hope you are well. Can you please elaborate on which portions you want to adjust? please point to your requirements. if possible, please, give your temporary wp-admin login details in a private reply for adjusting the issues.

Thank you and regards

Glad to hear that, your problem has been resolved.

Thank you and regards

Hello Marianda de Villiers,

Please check now. I have adjusted the code, that I described earlier here, #post-172711, I hope now, the files are displaying alphabetically properly. please check.

Thank you and regards

Glad to hear that, your problem has been resolved.

Thank you and regards

Hello PETROS LOUCA,

Sorry for the delay. Can you please check our frontend uploader feature?

https://www.wpdownloadmanager.com/doc/short-codes/wpdm_frontend-front-end-uploader-ui/

please check and let me know if it fulfills your requirements.

Thank you and regards

Hello campus,

Your credentials are not working. please check.

Thank you and regards

Hello macmorre,

Please check now, I have adjusted the width with the below code in your theme Customizer > Additional CSS panel. please check,

.w3eden .wpdmap-filter-sidebar {
    flex: 0 0 35% !important;
    max-width: 35% !important;
}
.w3eden .col-md-9 {
    flex: 0 0 65%;
    max-width: 65%;
}

please check and let me know

Thank you and regards

Hello BFM Group Inc,

I have checked your sample.csv file. I think it is missing some columns as the sample.csv file here,

https://www.wpdownloadmanager.com/wp-content/uploads/2020/06/sample.csv

you have to keep the columns as it has been provided here. you can keep them empty or fill the columns. Thus, I hope it will work fine for you. please check

Thank you and regards

Hello Andrew Beniams,

I am not getting on the points of your requirements. Can you please clear your points on your requirements, if possible, you can also share some screenshots here. please let me know

Thank you,

And BFM Group Inc, please continue the discussion with your topic.

Thank you and regards

Hello BFM Group Inc,

Sorry for the inconvenience. I have already forwarded your issue to our developers. Thanks for your patience.

Thank you again and regards

Hello BFM Group Inc,

Which version you are using now? Tags are not being imported issue has been resolved in the 6.1.9 – June 23, 2022, please check your copy with the latest version and you can also check our changelog here,

WordPress Download Manager Pro Change Log

please check and let me know

Thank you and regards

Hello Dan Gordon,

I have forwarded your issue to our team developers. Hope that I can bring information from them, soon.

Thank you and regards

Hello macmorre,

Hope you are well. please share the related URL. if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.

Thank you and regards

Hello David Franzke,

Hope you are well. you may try adding the following code in the wp-config.php file for the editor role,

if ( !defined( 'WPDM_ADMIN_CAP' ) ) {
    define( 'WPDM_ADMIN_CAP', 'edit_posts' );
}

if ( !defined( 'WPDM_MENU_ACCESS_CAP' ) ) {
    define( 'WPDM_MENU_ACCESS_CAP', 'edit_posts' );
} 

please check and let me know

Thank you and regards

Hello Volker Klärchen,

Have you properly put your license key in your licensesettings. please check this doc too for get it working,

License

please check and let me know

Thank you and regards

Hello SUZANE ELOISE OLIVEIRA BESSA,

Now your link is not working properly. please check

Thank you and regards

Hello Steve Siegel,

Please check now. I have adjusted Login Required Message: from the basic settings as I image attached,

https://www.pmwsid.org/index.php/download/wpdm-test/

I hope redirection is working properly now. please check and let me know

Thank you and regards

Hello Victoria Chu,

The preview is shown twice because you have used these two template tags in your related template, that render the same.

[product_preview_800x400]
[doc_preview]

please check

Thank you and regards