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Can’t access Downloadmamager

Viewing 8 posts - 1 through 8 (of 8 total)
Jul 13, 2022 at 1:01 pm #175050

Volker Klärchen
Member

I have renewed my license and paid for it on 05/26/2022. In the backend it still says that my license is expired.

Please look into this.

Volker

Jul 13, 2022 at 5:31 pm #175061

Nayeem Riddhi
Moderator

Hello Volker Klärchen,

Hope you are well. And sorry for the inconvenience. Can you please send us here your order details ? we shall check it for you.

Thank you and regards

Jul 14, 2022 at 7:56 pm #175114

Volker Klärchen
Member

My order id is 5b098767536eb, paid on 05/26/2022 as on invoice 3D204642-0003

kontakt@klaerchen-coaching.de

Jul 16, 2022 at 5:56 am #175169

Nayeem Riddhi
Moderator

Hello Volker Klärchen,

Your issue has been Fixed. Now you will be able to download the purchased product.

Thanks for your patience and appreciation

Jul 20, 2022 at 12:36 pm #175409

Volker Klärchen
Member

I am sorry, but this hasn’t worked. Please see a screenshot from my installation
Screenshot

Jul 21, 2022 at 5:05 am #175449

Nayeem Riddhi
Moderator

Hello Volker Klärchen,

Have you properly put your license key in your licensesettings. please check this doc too for get it working,

License

please check and let me know

Thank you and regards

Jul 21, 2022 at 8:28 am #175462

Volker Klärchen
Member

My bad 🙈

Now it works, thank you!

Jul 22, 2022 at 7:33 pm #175571

Nayeem Riddhi
Moderator

Glad to hear that, your problem has been resolved.

Thank you and regards

Viewing 8 posts - 1 through 8 (of 8 total)

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