Forum Replies Created
Hello Benjamin Ikwuagwu,
Please check now. you are also capable of adjusting the columns field from the screen option as I image attached,
and for shortcode copy, please click the copy icon, it will make it easy for you to copy the shortcode,
please check and let me know
Thank you and regards
Yes, the settings I have adjusted for you. Please let me know if you have any more queries.
Thank you and regards
Does the issue persist still now? Please check and let me know
Thank you and regards
For the standard wp-admin login page, you can set Downloads > Settings > Frontend Access > Front End Settings > Login page as None Selected. Thus it will give you the default wp login page. please check and let me know
Thank you again and regards
For your requirements, It needs to take a customization request. you may please contact here,
please check and let me know
Thank you again and regards
Please let me know if you are still facing any issues. please check and let us know
Thank you again and regards
Hello Siamak,
Have you moved your site from one hosting to another or cleaned the wp-content\uploads or wp-content\uploads\download-manager-files directory? WPDM attached files reside in wp-content\uploads\download-manager-files. But it is empty now. please check and let me know
Thank you and regards
Hello Bianca,
Hope you are well. Let me clarify more about your requirements, do you want to protect the nav menus from certain roles or users and appear menus after login for those users or roles? please check and let me know
Thank you and regards
Please share the related URLs. if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?
Thank you and regards
Please check now. I have set your login page from Downloads > Settings > Frontend Access > Login Page. And also the WPDM package pages interface is okay now. Multiple files attaching are also working as expected, https://www.laboratorioanalisifanci.it/refertionline/download/wpdm-test. please check and let me know
Thank you and regards
Hello Benjamin Ikwuagwu,
Can you please share the site login URL too? please check and let me know
Thank you and regards
Hello Giuseppe Di Menno,
Hope you are well. And sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?
Thank you and regards
Hello Roland,
I have brought the information that, can you please exclude the login page and user dashboard page from the cache? please check and let me know
Thank you and regards
Hello Darren Tyler,
Are you using any customized Category section version for your site? please check and let me know
Thank you and regards
Hello Roland,
We are checking the issue and already forwarded the issue to our team authority. thanks for your appreciation.
Thank you again and regard
I have come forward with the information that, your issue has been fixed, and you have access to the latest version, please download your copy from your active order, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases/order/5b5888bc0ab54/. please check and let me know
Thank you and regards
Sorry for the inconvenience. I have checked your shared URL. It is working properly as expected. You are also able to exclude the downloads pages from cache from your cache plugin settings. please check and let me know if this helps you.
Thank you again and regards
Hello Samuel Low,
I have checked your shared issue-related page. It has a user dashboard and a table with titles, categories, and file types, it does not have any download button. However, I have checked from download packages, downloads are working properly for files from my side. Can you please check again and let me know?
Thank you again and regards
Hello Benjamin Ikwuagwu,
Hope you are well. And sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?
Thank you and regards
Hello Darren Tyler,
The category section still showing blank as I image attached, Are you talking about this category section?
please check and let me know
Thank you and regards
Hello Samuel Low,
Hope you are well. And sorry for the inconvenience. please share the issue related URL. if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?
Thank you and regards
You are welcome. However, if you need further help with anything else, then please don’t hesitate to open a new topic.
Thanks for your appreciation and regards
Can you please share your error log info related to WPDM from the WordPress error log info? please check and let me know
Thank you and regards