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I have already forwarded your issue to our team developers. The task is in our queue list. I hope soon it will be updated.
Thank you again and regards
if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?
Thank you and regards
For your development backup and proper manipulation, you can take our customization services from here, https://www.wpdownloadmanager.com/download/custom-upgrade-service/. However, for your information [file_list] or [play_list] are built from here, from this directory wp-content\plugins\download-manager\src\Package\FileList.php in 178 line number function called table. Please check and let me know.
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Hello Marcel Allenspach,
Hope you are well. Thanks for writing to us. Can you please share which shortcode/section appearance you are trying to customize? please check and let me know.
Thank you and regards
Hello Reeb,
Hope you are well. And sorry for the inconvenience. Please share the related URL. if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?
Thank you and regards
Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance 🙂
Thank you again and regards
Hello Studio Caprioglio,
Hope you are well. And sorry for your inconvenience. You can try the below code in your template from the Downloads > Templates > Email Templates > Email Lock Notification ( To: Customer) template
You are downloading: <strong>[#package_name#]</strong>
Thanks for Subscribing to [#sitename#]
Hello,
<b><a class="button" style="display: block; text-align: center;" href="[#download_url#]">Download</a></b>
Best Regards
<b>[#sitename#]</b>please check and let me know the update
Thank you and regards
Hello Canal Solar Cursos,
Hope you are well. And sorry for the inconvenience. Can you please check these options from Downloads > Settings > User Interface as I image attached,
you can also enable/disable these options for adjusting your issue. please check and let me know
Thank you and regards
Hello Katleen,
Hope you are well. And sorry for the inconvenience. We are updating the add-on soon to the latest documentation. thanks for your appreciation.
Thank you again and regards
I have checked your issue. It is working properly with the Gtranslate plugin. Can you please check and let me know?
Thank you and regards
I have checked your shared URL and found that the “Prev” and “Next” translations are working properly here as I image attached,
Can you please check and let me know
Thank you and regards
Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic.
Thank you and regards
Hello connect,
Hope you are well. And sorry for the inconvenience. please share the related URLs. if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?
Thank you and regards
I have already forwarded your requirements to our developers. Thanks for your appreciation.
Thank you again and regards
The xcats parameter is not included in the wpdm_archive shortcode. You can keep a feature request here, https://www.wpdownloadmanager.com/support/forum/download-manager-pro-feature-request/ or if you want I can also forward the feature to our team developers. please check and let me know
Thank you and regards
Hello Jay Brand,
I have checked your issue. I think, choosing from the Select From Media Library option is causing the issue. You can also choose the other option too. When you attach files from the media library/URL as a URL WPDM simply redirects/tries to open that in the browser that URL when a user clicks on the download button, but when you upload a file directly or attach a file from the server as a server path, WPDM handles the download process and so there it can decide whether the file will open in browser or force download. So, if your files are already in the media library, and you want them to download instead of open in the browser, please attach those files using the server file browser instead of the media library file selector. I hope you have understood. please check and let me know
Thank you and regards
Hello carin otten,
Hope you are well. You can set the download limit for packages or users using the download limit add-on. But for now, you can’t do with categories. That will require code customization. For that, you can knock here with your requirements,
please check and let me know
Thank you and regards
please check now, I have adjusted some CSS like the below from the Appearance > Customize > Additional CSS section
.wpdm-front input::placeholder {
color: #030303 !important;
opacity: 1;
}
.wpdm-front input::-ms-input-placeholder { /* Edge 12-18 */
color: #030303 !important;
}I hope it is working for now. please check and let me know
Thank you and regards
Hello Jay Brand,
Hope you are well. And sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?
Thank you and regards
please check now, it should be in the author-dashboard folder from your child theme. And for your color issue, can you please more elaborate on it? if possible, please share a screenshot/related URL. please check and let me know
Thank you and regards
For adding an extra checkbox in the email lock form you can check our this add-on, https://www.wpdownloadmanager.com/download/advanced-custom-fields/. I hope it will help you. please check and let me know, how can I help you more.
Thank you and regards
if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
The xcats parameter is not for the wpdm_archive shortcode, however, if you want I can forward the requirements to our team developers. please check and let me know
Thank you and regards
Have you checked the conflict with other plugin issues? please check through disabling other plugins. and for the error appearing issue, please share the related URL, thus we can check the issue further. please check and let me know
Thank you and regards
Hello Kenrick George,
Hope you are well. And sorry for the inconvenience. please share the related URLs. if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?
Thank you and regards