Forum Replies Created
You can also share your images here, how you want to see on the shortcode page. you can upload your images here,
https://imgbb.com/
please check and let me know
Thank you and regards
Are you talking about the rectangle here as I image attached,
please let me know. And how appearance do want in shortcode page, please let me know
Thank you and regards
if possible, please give your temporary wp-admin login details in a private reply to adjust the issue.
Thank you and regards
Hello Franck Maitre,
I have tested from my testing site. It is working as expected for the guest downloads. I think it may be a conflict between your plugins or theme. Am I able to enable/disable other plugins for checking? please check and let me know
Thank you and regards
Hello Dave,
I have tested your shared link, it shows the login section properly.
https://www.envyustestserver.com.au/meertens/download/btn/
Can you please check and elaborate more on your issue? please check and let me know
Thank you and regards
Hello Laura Miner,
Hope you are well. And sorry for the inconvenience. please share the related URL. if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?
Thank you and regards
Hello Matt DeBord,
Please let me know if my above suggestion resolves your issue. please check and let me know
Thank you and regards
Hello Daniel D,
Hope you are well. Can you please share the related URL? if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?
Thank you and regards
You can do that. If you are using the free version of WPDM, and using the default template, please edit the page-template-default.php file. you can edit it from the download-manager\src\Package\views\page-templates dir. For making a backup of your file you may follow this doc,
please check and let me know, if it helps you.
Thank you and regards
Hello Dave,
Hope you are well. if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?
Thank you and regards
Hello Daniel Durán,
Hope you are well. Are you talking about hiding package information like the Create Date and Last Updated sections as in the link shared here
https://wpdm.w3eden.com/download/wpdm-test-4/
please check and let me know
Thank you and regards
Hello Matt DeBord,
Hope you are well. For updating WPDM add-ons, please download your plugin from here,
and update manually from the wp-admin dashboard Plugins > Add New option. I hope, thus it will resolve your issue. And for Directory Add-on shortcodes, please check the latest shortcodes from here for the latest version. https://www.wpdownloadmanager.com/download/wpdm-directory-add-on/. please check and let me know
Thank you and regards
You are welcome too. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance 🙂
Hello David Green,
Hope you are well. I have checked your issue. The issue is not related to WPDM but is related to your theme. Switching the active theme to another resolves your issue. please contact your theme developer for getting more information. please check. Thanks for your appreciation.
Thank you again and regards
Which browser you are trying? can you please let me know
Thank you and regards
Hello Laura Miner,
Hope you are well. I have checked from my browser from your shared package link,
It is working properly, can you please elaborate more on your issue? please check and let me know
Thank you and regards
Hello Marco Barbera,
Which payment do you want to change? please let me know. I shall forward this to our authority.
Thank you again and regards
Hello Marco Barbera,
Hope you are well. Are you talking about purchasing and renewing WPDM products payment method here,
please check and let me know
Thank you and regards
Hello Jorge Sotolongo,
Hope you are well. For categories and various demos, you can check this add-on and demos link,
please check and let me know, if it helps you.
Thank you and regards
Hello Patrick Wood,
Hope you are well.[wpdm_dropzone] allows site users to share files with the site admin in an easy way. It is a new option/feature with WordPress Download Manager Pro v6.1.8+. please let me know, how can I help you more. please check and let me know
Thank you and regards
Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic.
Thanks for your appreciation and regards
No, No CSS is documented on our website. However, we can use both filters and adjusted CSS code too. Thanks for your appreciation.
Thank you again and regards
With category value at this moment post thumbnail is required to show items in the recommended section, however, we shall adjust it with the next update. please check and let us know
Thanks for your appreciation and regards
Sorry for the inconvenience. We are checking the issue and already forwarded the issue to our team authority. thanks for your appreciation.
Thank you again and regard
Hello Simon Tayler,
Hope you are well. For the recommended downloads section, the recommended value should be a category slug if you want to recommend specific category items in the shortcode, if you want to show recent items, use recommend="recent", please skip the parameter recommended if you want to hide recommended items on the dashboard. I hope this will help you. please check and let me know
Thank you and regards