Nayeem Riddhi

Please check now. It happened because of your file name, I have turned on the Sanitize Filename option from theDownloads > Settings > General -> Upload Settings section. It is working properly now. Please check and let me know

Thank you and regards

Hello Colt West,

Hope you are well. And sorry for the inconvenience. if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.

Thank you and regards

Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic.

Thanks for your appreciation and regards

Hello Daniele Carbone,

We are checking your recommendations and already forwarded the issue to our team authority. Thanks for your appreciation.

Thank you again and regards

Sorry for the inconvenience. I have again forwarded your issue to our team authority. I hope you should get an update soon.

Thank you again and regards

You are welcome. However, if you need further help with anything else, then please don’t hesitate to open a new topic.

Thanks for your appreciation and regards

For subscribers login, WordPress renders the appearance what the capacity it has. For your requirements, it may need to be customized the WordPress default behavior. I hope you have understood.

Thank you and regards

Sorry for the inconvenience. I have already forwarded your issue to our team authority. I hope you should get an update soon.

Thank you again and regards

Hello Paul Chatton,

I have adjusted your requirement putting the below CSS from Customizer > Additional CSS

#udm-user a.udb-item:nth-child(2)
{display:none}

please check and let me know, if you have more queries.

Thank you and regards

Please keep a backup of your old plugin in your local directory and then install the new WPDM plugin. I hope the data will not be deleted. please check and let me know then.

Thank you and regards

please share the related URL. if possible, please, give your temporary wp-admin login details in a private reply to adjust the issue.

Thank you and regards

Please update your download manager pro plugin license. Then you shall get your latest version copy from here, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases.
Thus I hope your problem will be resolved.

Thank you again and regards

Sorry for the inconvenience. For working properly now, you have to update the PRO plugin to the latest version. I hope you have understood.

Thank you and regards

Can you please let me know if you are using the free or PRO version? if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?

Thank you and regards

Hello Christoph Bogner,

Hope you are well. And sorry for the inconvenience. Can you please check if you are using the outdated version of WPDM? please update your version to the latest. please check and let me know

Thank you and regards

You can use a better translation plugin to work properly for your site. please check and let me know, if you are facing any issues.

Thank you again and regards

For site translation, you can check this article, https://www.wpdownloadmanager.com/how-to-change-wordpress-site-language/. please check.

Thank you again and regards

Hello Paul Chatton,

I have adjusted and added the page from the exclude section from your cache plugin settings as I image attached,

please check and let me know

Thank you and regards

Hello Laura Miner,

We are checking the issue again. However while login with credentials, this message is showing from the login page,

LOGIN BLOCKED: 2FA is required to be active on your account. Please contact the site administrator.

please check and let us know

Thank you and regards

Hello Paul Chatton,

Please check now. I have excluded https://mediflash.fr/test-paul-copy-copy/ this page from your cache plugin. please check and let me know

Thank you and regards

Hello jonoread,

Hope you are well. We don’t have any ready design right now, but if you have any specific design in your mind our customization team can make that for you. you can request it here, https://www.wpdownloadmanager.com/download/custom-upgrade-service/. please check.

Thank you and regards

Hello Paul Chatton,

Hope you are well. And sorry for the inconvenience. please share the related URL. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.

Thank you and regards

Sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?

Thank you and regards