Forum Replies Created
Hello Omar Saber,
Hope you are well. For now, we have no discount for renewal. I hope you have understood.
Thank you and regards
Hello Sini,
Hope you are well. Can you please share with me where or you can also share the URL where you have added the translations? Please check and let me know
Thank you and regards
Hello Amit,
Hope you are well. To restrict certain files/packages with roles, you can check your File/Package > Package Settings > Allow Access option. For more details, you can check the doc here, https://www.wpdownloadmanager.com/doc/add-new-package/package-settings/allow-access-access-control-option/. And setting login required message You can check Downloads > Settings > Basic > Login Required Message section.
Please check and let me know
Thank you and regards
Hello Cathexis Technologies,
Hope you are well. if possible, can you please, give your temporary wp-admin login details in a private reply to check/adjust the issue?
Thank you and regards
Hello CIALGAR,
Hope you are well. Thanks for writing to us. You can try this code snippet in your page template to hide the username in the packages that the author is an admin. You have to put the user display name in the $disallowed_names array,
<?php
$post_author_name = get_the_author_meta('display_name', get_post_field('post_author', get_the_ID()));
$disallowed_names = array('admin_name', 'another_author',);
if (!in_array($post_author_name, $disallowed_names)):
?>
<li class="list-group-item d-flex justify-content-between align-items-center [hide_empty:author_name]">
[txt=Uploaded by:]
<span class="badge badge-dark">[author_name]</span>
</li>
<?php endif; ?>please check and let me know, if it helps you.
Thank you and regards
For specific category showing, you can use the category parameter. However, for the default category showing this feature is still not available now, you can also keep a feature request here, https://www.wpdownloadmanager.com/support/forum/download-manager-pro-feature-request/. I hope you have understood. please check and let me know
Thank you and regards
You can check now the download button and publish date are in the same line now. However, for the lining up issue, can you please elaborate on it? For page template, it is a detailed page of download packages, you can check the doc here too, https://www.wpdownloadmanager.com/doc/templates/page-templates/. please check and let me know
Thank you and regards
please check now, I have adjusted some CSS like the below from the Appearance > Customize > Additional CSS section
.w3eden .card-footer .row{ flex-wrap:nowrap;} .w3eden .card-footer .row a.wpdm-download-link { margin-top:0px;}
It is looking better than before. please check and let me know
Thank you and regards
Hello Halo Infusions,
I have checked your issue, your most of the download packages are downloading from the same page here, https://haloinfusions.com/media/. Some of them are opening in the browser. I think those packages are attached from the Media Library option. Choosing from the Select From Media Library/ URL option, By default, it will do so. You can also choose the other option too. When you attach files from the media library/URL as a URL WPDM simply redirects to that URL, when a user clicks on the download button. But when you upload a file directly or attach a file from the server as a server path, WPDM handles the download process and so there it can decide whether the file will open in the browser or force download. So, if your files are already in the media library, and you want them to download instead of open in the browser, please attach those files using the server file browser instead of the media library file selector. And for your spacing issue, can you please elaborate more on it? please check and let me know
Thank you and regards
Hello Brigitte,
Glad to hear that part of your issue has been resolved. However, I would check what was causing the issue for translation. And for your subscription to the newsletter, if none of the suggestions don’t work, you can also take our customization service from here,
please check and let me know
Thank you and regards
Hello Peter Peck,
Hope you are well. If you are trying to implement a custom post-type and its taxonomy with WPDM and its shortcodes, you may need to take the customization service from here, https://www.wpdownloadmanager.com/download/custom-upgrade-service/. please check and let me know
Thank you and regards
Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic.
Thank you again and regards
Hello Halo Infusions,
Hope you are well. if possible please, give your temporary wp-admin login details in a private reply to adjust/setup for you for the issue.
Thank you and regards
Hello Daniel Sigrist,
Hope you are well. And sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?
Thank you and regards
For translation issues, if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?
And subscribe for the Newsletter as well at the same time with email lock you can check this add-on,
please check and let me know
Thank you and regards
Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. I have removed the URLs as you suggested. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance 🙂
Thanks for your appreciation and regards
please check now, I have adjusted some CSS like the below from the Appearance > Customize > Additional CSS section
.tooltip { position:relative; opacity:1 }
It is working as expected. please check and let me know
Thank you and regards
Sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?
Thank you and regards
Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance 🙂
Thanks for your appreciation and regards
Hello Lina Christmann,
Hope you are well. And sorry for the inconvenience. Can you please check these options from Downloads > Settings > User Interface as I image attached,
you can enable/disable these options for adjusting your issue. please check and let me know
Thank you and regards
For now, keeping it blank will not reset to unlimited rather you can increase the limit. please check and let me know
Thank you and regards
Thanks for your wishes and glad to hear that your problem has been resolved. However, if you need further help with anything else, then please don’t hesitate to open a new topic.
Thanks for your appreciation and regards
We have checked your issue. As per your settings, the download link will not work after it is used 10 times. However, It works normally as expected
please check and let us know
Thank you and regards
Please let me know if you have any other issues
Thank you and regards
The specific set of illegal characters may vary slightly depending on the system and configuration, but in general, The common illegal characters in WordPress file uploads include / \ : | < >. Additionally, it’s good practice to avoid spaces and special characters in filenames. I hope you have understood. please check and let me know
Thank you and regards