Nayeem Riddhi

Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic.

Thanks for your appreciation and regards

Hello blakemiller,

Hope you are well. You can edit the category base from Downloads > Settings > General as I image attached,

please check and let me know

Thank you and regards

Hello Franck Maitre,

Hope you are well. Can you please elaborate on the requirements locate the template in the plugin folder without success? And for package name, you can use the {{package_name}} template variable

And for [wpdmpp_guest_orders] shortcode you may explore this file, wpdm-premium-packages\templates\wpdm-pp-guest-orders.php

And keeping a backup of the file, you can check this doc,

Template Files

please check and let me know

Thank you and regards

Can you please share the login URL too? please check and let me know

Thank you and regards

Hello Etienne,

Hope you are well. And sorry for the inconvenience. It can be a caching issue. you can use a cache plugin too for resolving the issue. Please share the related URL. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.

Thank you and regards

Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic.

Thanks for your appreciation and regards

Hello Marty Zager,

Hope you are well. Do you want to redirect specific page when registering? When the user registers, for redirecting to a specific page, you can use the redirect parameter in the shortcode like this,

[wpdm_reg_form redirect='your_url']

please check and let me know

Thank you and regards

You can use this email support@wpdownloadmanager.com

Thank you and regards

Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic.

Thanks for your appreciation and regards

You can check the iframe details from here, https://wpdmpro.w3eden.com/download/form-lock-test/. please check and let me know

Thank you and regards

Hello Joel Wolfgang,

I have checked several settings, it is not responding as expected. I think it may be a conflict between your plugins and it could be your cache plugin setting too. please check.

Thank you again and regards

Hello Peelle Door,

Hope you are well. Can you please let me know which shortcode you are talking about? Have you checked this shortcode too?

https://www.wpdownloadmanager.com/doc/short-codes/wpdm_all_packages-list-all-downloads-in-tabular-format-in-a-page/

please check and let me know

Thank you and regards

Hello Daniel again,

Can you please elaborate more? The image appearance is the same as you shared your link URL. please check and let me know

Thank you again and regards

Hello Joel Wolfgang,

Hope you are well. And sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?

Thank you and regards

You can also share your images here, how you want to see on the shortcode page. you can upload your images here,
https://imgbb.com/
please check and let me know

Thank you and regards

Are you talking about the rectangle here as I image attached,

please let me know. And how appearance do want in shortcode page, please let me know

Thank you and regards

if possible, please give your temporary wp-admin login details in a private reply to adjust the issue.

Thank you and regards

Hello Franck Maitre,

I have tested from my testing site. It is working as expected for the guest downloads. I think it may be a conflict between your plugins or theme. Am I able to enable/disable other plugins for checking? please check and let me know

Thank you and regards

Hello Dave,

I have tested your shared link, it shows the login section properly.

https://www.envyustestserver.com.au/meertens/download/btn/

Can you please check and elaborate more on your issue? please check and let me know

Thank you and regards

Hello Laura Miner,

Hope you are well. And sorry for the inconvenience. please share the related URL. if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?

Thank you and regards

Hello Matt DeBord,

Please let me know if my above suggestion resolves your issue. please check and let me know

Thank you and regards

Hello Daniel D,

Hope you are well. Can you please share the related URL? if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?

Thank you and regards

You can do that. If you are using the free version of WPDM, and using the default template, please edit the page-template-default.php file. you can edit it from the download-manager\src\Package\views\page-templates dir. For making a backup of your file you may follow this doc,

Template Files

please check and let me know, if it helps you.

Thank you and regards

Hello Dave,

Hope you are well. if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?

Thank you and regards

Hello Daniel Durán,

Hope you are well. Are you talking about hiding package information like the Create Date and Last Updated sections as in the link shared here

https://wpdm.w3eden.com/download/wpdm-test-4/

please check and let me know

Thank you and regards