Forum Replies Created
Hello Leviathan Srl,
Hope you are well. And sorry for the inconvenience. We are updating the add-on soon to the latest documentation, thus you can work with it. Thanks for your appreciation.
Thank you again and regards
Hello Dan Howard,
Hope you are well. WPDM attached files reside in wp-content\uploads\download-manager-files. please check this directory. If your problem persists, if possible, please, give your temporary wp-admin login details in a private reply to check the issue.
Thank you and regards
Hello Studio Caprioglio,
Sorry for the inconvenience and the delay. We have checked your issue elaborately. The download URL content returning from the cache, so you are getting the Invalid download link. Please disable the cache plugin, if that doesn’t work, please contact your server support. We hope your problem should be resolved. please check and let me know
Thank you and regards
Hello Justin,
Sorry for your inconvenience. For individual packages, you can try the below code putting in your theme functions.php file,
add_filter("wpdm_audio_play_button", function($play_button, $play_url, $package, $fileID) {
if(in_array($package->ID, [10, 20, 30])) $play_button = "";
return $play_button;
}, 10, 4);Here, 10, 20, 30 is your package ID. And for the option to turn off the audio player, we shall add it to our next updates. I hope you have understood. please check and let me know.
Thank you and regards
Please check now, I have adjusted the mobile display with the below code from the Appearance > Customize > Additional CSS section
@media only screen and (max-width: 600px) {
.w3eden .card h3 {
font-size: 11pt;
}
.w3eden .ml-3, .w3eden .mx-3{
padding-top: 12px;
}
}please check and let me know
Thank you and regards
Hello Scott,
We have also a PHP Only page template, thus, you are also able to edit templates from the template editor. you can clone it from the template editor or you can make adjustments by copying files from src into your child theme. And You can make distinguish between the attached files changing name as I image attached from the Attached Files option,
please check and let me know, if you have queries more.
Thank you and regards
Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic.
Thank you and regards
Hello Scott,
If you want to customize templates with PHP or JS you can also do it from this directory wp-content/plugins/download-manager/src/Package/views/link-templates or page-templates. And for Keeping a backup of the file for the next update, you can follow this doc, https://www.wpdownloadmanager.com/doc/template-files.
And for downloads custom fields you can check this add-on, https://www.wpdownloadmanager.com/download/advanced-custom-fields/
please check and let me know
Thank you and regards
If you are trying to get package data, you can try https://yorusite.com/wp-json/wpdm/v1/packages/:id in this HTTP Request for your site. How you are trying to connect multiple databases with your request? can you please elaborate on it? please check and let me know
Thank you again and regards
Hello Nadine Ahrens,
Hope you are well. If you want REST API that allows an HTTP client to create, read, update, and delete WordPress Download Manager data, you can check this add-on,
please check and let me know if you have more queries.
Thank you and regards
I didn’t adjust anything. It is working normally as it was. However, glad to hear that it is working properly now. please check and let me know
Thank you and regards
Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic.
Thank you and regards
Hello Scott,
Hope you are well. If you are using the pdf viewer add-on, you will able to add a pdf view button automatically if you want, https://try.wpdownloadmanager.com/download/pdf-viewer/. And for your modal video, here we don’t provide elaborate code solutions. You can also knock here with your requirements, https://www.wpdownloadmanager.com/download/custom-upgrade-service/. I hope you have understood. please check and let me know
Thank you and regards
Hello Justin,
I have checked your issue. For embedding the Presto Audio issue, I think the issue appears specifically from Presto Audio because other plugin blocks are working properly in the package block editor. please check.
And for the audio player issue, I have adjusted some CSS as below from the Appearance > Customize > Additional CSS section
.w3eden .wpdm-filelist-area .wpdm-btn-play { display:none; }
please check and let me know
Thank you and regards
Hello Erik Anderson,
I have checked your issue. It is working as expected as I image attached,
please check and let me know
Thank you and regards
Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance 🙂
Thank you again and regards
Hello Robert Issendorff,
Hope you are well. For updating the WPDM PRO plugin, Please simply click the Save Settings again for the license key option from Downloads > Settings > License, and then please update the plugin from the wp-admin > plugins panel.
For saving settings again for the license key option from Downloads -> Settings -> License, that will regenerate the access token. Thus the plugin will be updated, hope that, it will solve your issue.
If still, the problem exists then you can also manually update the plugin
Thank you and regards
Hello Erik Anderson,
Hope you are well. And sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?
Thank you and regards
Sorry for the inconvenience. I have forwarded your issue to our team authority again. thanks for your appreciation.
Thank you again and regards
The appearance coming like this as I image attached,
Do you want small-size font package title? please check and let me know
Thank you and regards
Hello Justin,
Hope you are well. From the package page, the other plugin’s shortcode should work fine. To hide the play button, please share the related URL, if possible, please, give your temporary wp-admin login details in a private reply to check the issue.
Thank you and regards
Access Control is working properly as expected. please let me know how can I help you more. please check and let me know
Thank you and regards
Yes for the form lock add-on, It will appear for the lock option for the packages that form made by you. And for email lock, if you are trying to add some extra fields, you can check this add-on, https://www.wpdownloadmanager.com/download/advanced-custom-fields/. please check and let me know.
Thank you and regards