Forum Replies Created
Hello Peter Galdies,
Hope you are well. Thanks for writing to us. Do you want to modify the form lock popup appearance? If so, please provide your requirements, if possible, please, give your temporary wp-admin login details in a private reply to adjust the issue.
Thank you and regards
Hello untitledtm,
Hope you are well. I have checked that the topic has been marked as resolved. Has the problem been resolved on your side? Please kindly check and let me know.
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Please kindly check and let me know, if your issue persists or not.
Thank you and kind regards
Hello David Halfson,
Hope you are well. And sorry for the inconvenience. Icons to choose from package settings is working properly in our test site. if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?
Thank you and regards
You can also disable style/script from Elementor or Private message settings, thus it may resolve issue too. Please kindly check and let me know.
Thank you and regards
Hello Francesc Berengueras,
Hope you are well. And sorry for the inconvenience. We are checking the issue and I have already forwarded the issue to our team authority. Thanks for your appreciation.
Thank you again and regards
Can you please try disabling plugins too, if there any conflict remained? Please kindly check and let me know.
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Issue has been fixed with the latest version of Advanced Custom Fields add-on, https://www.wpdownloadmanager.com/download/advanced-custom-fields/. Please update your copy.
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I have forwarded message for the update. If any information comes I will update you.
Thank you and regards
I have checked here now with one of our shortcode, it is working properly as expected here, https://3nations.org/wpdm-test/, Can you please check and let me know?
Thank you and regards
Hello Bryan Bishop,
Sorry for your inconvenience. While checking theme if any conflict with it, switching to default theme, the page giving Parse error, please kindly check and let me know.
Thank you and regards
Hello Bryan Bishop,
Hope you are well. And sorry for the inconvenience. Please share the related URL. If possible, please give your temporary wp-admin login details in a private reply to check the issue.
Thank you and regards
Hello Edukid,
Hope you are well. Thanks for writing to us.
For updating the WPDM PRO plugin, Please simply click the Save Settings again for the license key option from Downloads > Settings > License, and then please update the plugin from the wp-admin > plugins panel.
For saving settings again for the license key option from Downloads -> Settings -> License, that will regenerate the access token. Thus the plugin will be updated,
For updating WPDM add-ons, please download your plugin from here, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases,
And update manually from the wp-admin dashboard Plugins > Add New option. I hope, thus it will resolve your issue. For the Download > Settings > Updates option will not work properly for some server settings. please check and let me know, if you have any queries.
Thank you and regards
Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance 🙂
Thank you again and regards
Hello David,
Hope you are well. And sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?
Thank you and regards
Yes, this similar_downloads template tag appearance coming from this link template, you can modify the code or you can also copy any template code from Downloads > Templates > Link Templates section. Please kindly check and let me know.
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You are welcome. Please let me know, if you have any queries or anything I can help you.
Thank you and kind regards
For the usage of wpdm_tree shortcode you can check this doc details, https://www.wpdownloadmanager.com/download/wpdm-extended-short-codes/. Please check and let me know, if you have any specific queries.
Thank you and regards
Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance 🙂
Thank you again and regards
Can you please elaborate on your requirements specially auto list the files/folders inside of it? Please kindly check and let me know.
Thank you and regards
Our related team authority thought it is not mandatory feature that needs to add main plugin bundle, but can be an additional paid plugin. I hope you have understood. Please kindly check and let me know.
Thank you and regards
Please check, I have added the appearance of similar_downloads template tag code file this directory, active-theme > download-manager > link-templates > link-template-panel.php. It will also be kept as a backup file for the plugin update, also you will be able to modify the appearance of similar_downloads template tag. Please kindly check and let me know.
Thank you and regards
Hello Jon Ericson,
Hope you are well. And sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?
Thank you and regards
Can you please try this option as I image attached from Tools > Export & Import feature,
Please check and let me know, if it works for you.
Thank you and regards
You are welcome. However, if you need further help with anything else, then please don’t hesitate to open a new topic.
Thank you again and kind regards