Forum Replies Created
Please check my attached image,
Please kindly check and let me know.
Thank you and regards
Hello Jeremy Podger,
Hope you are well. And sorry for the inconvenience. We are checking the issue and I have already forwarded the issue to our team authority. Thanks for your appreciation.
Thank you again and regards
Please share the related URL. If possible, please, give your temporary wp-admin login details in a private reply to check the issue.
Thank you and regards
Hello SHIV SINGH,
For your query, how much time and cost, you can discuss details it here, https://www.wpdownloadmanager.com/download/custom-upgrade-service/
And for Access Denied message issue, if you are already using the PRO version of plugin, you shall get an option as I image attached,
Please kindly check and let me know.
Thank you and regards
Hello Cheng Lien Liao,
I have already checked your image and description, please check my reply here,
#A, For this issue, please share the related URL. if possible, please also give your temporary wp-admin login details in a private reply to check the issue.
#B, We have two versions of the WPDM main plugin, one is Free and the other is PRO, free you shall get it from here, https://wordpress.org/plugins/download-manager/. And for PRO you shall get it from here, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases, after purchasing from here, https://www.wpdownloadmanager.com/pricing/.
For #C, I think this is v4.7.9 PRO version you are using, if you have already purchased the plugin you can download it from here, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases.
Please kindly check and let me know.
Thank you and regards
Hello Chileprevencion,
This URL is giving 403 Forbidden message while browsing,
https://www.chileprevencion.cl/descargar-archivo/pts-procedimiento-manejo-de-urea
Can you please check again and let me know?
Thank you and regards
Please kindly elaborate more on your issue. Also share the related URL. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.
Thank you and regards
Sorry for the inconvenience. I have already forwarded the issue to our related team authority. However, in the meanwhile you can also use other form plugins too, like Live Forms. Please also update your Form Lock Plugin to the latest version. Please kindly check and let me know.
Thank you and regards
Please share the related URL. if possible, please, give your temporary wp-admin login details in a private reply to adjust the issue.
Thank you and regards
Hello Asad Raza,
Hope you are well. For My Downloads section in user dashboard shortcode, you required this add-on,
And can you please elaborate on flaturl parameter in the User Dashboard short-code issue? Please kindly check and let me know.
Thank you and regards
Hello Asad Raza,
Hope you are well. Thanks for writing to us. Please share your requirement related URL. Thus, I can check the issue in detail. Please kindly check and let me know.
Thank you and regards
Can you please share which package is causing the issue here, https://www.dales-eaves.co.uk/eaves-detailing ? Please kindly check and let me know.
Thank you and regards
You can hide all of your categories and keep only your desired category. I hope thus your problem will be resolved. Please kindly check and let me know.
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Does the sections coming on front end or their texts? Please kindly share the related URL.
Thank you and regards
I have checked again. It is working fine for me. Can you please try clearing your browser cache? Please kindly check.
Thank you
I have just checked from my Google Chrome browser, it is working properly as expected with download button. Can you please clear your browser cache for checking the issue again? Please kindly check and let me know.
Thank you and regards
I have just checked from my Google Chrome browser, it is working properly as expected with download button. Can you please clear your browser cache for checking the issue again? Please kindly check and let me know.
Thank you and regards
I have forwarded your request to our related team authority. Thanks for your appreciation.
Thank you and kind regards
Our authority has upgraded the pricing values for WPDM main plugin. You may create a new order for that. Please kindly check and let me know if you have any queries.
Thank you and regards
The mail support@wpdownloadmanager.com has not direct access for me. You can share the credentials here in a private reply for checking the issue. Please kindly check and let me know.
Thank you and regards
Hello Phil Chandler,
Hope you are well. Thanks for writing to us. Please share the related URLs. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.
Thank you and regards
Hello P N,
Hope you are well. Can you please elaborate more on your issue? Does it related to download manager? if possible, please share some screenshots too. Please kindly check and let me know.
Thank you and kind regards
Hello Nathan Fates,
Hope you are well. Thanks for writing to us. Can you please share the demo page which you are talking about? Please kindly check and let me know.
Thank you and regards
Hello Jeremiah Castillo,
Hope you are well. And thanks for writing to us. Right now we have not any option to hide currency symbol, however, for this feature you can also keep a feature request here, https://www.wpdownloadmanager.com/support/forum/download-manager-pro-feature-request/. Please kindly check and let me know.
Thank you and regards