Forum Replies Created
Hello Harry Martin,
I have already replied. If you are trying browse dropbox directories and download as per their need. This option is not available yet. You can keep a feature request here for that, https://www.wpdownloadmanager.com/support/forum/download-manager-pro-feature-request/ or if it is your emergency need. You can also keep a custom order request here, https://www.wpdownloadmanager.com/download/custom-upgrade-service/. Please kindly check and let me know if you have any queries.
Thank you and kind regards
Hello Ben Walker,
Hope you are well. Thanks for writing to us. If you check documentation here, https://www.wpdownloadmanager.com/download/wpdm-directory-add-on/, you will find shortcode has template parameter,
[wpdm_archive_filter items_per_page="12" template="link-template-default" cols=1 colspad=1 colsphone=1]
You can customize the link template and use it according to your requirement. Please kindly check and let me know.
Thank you and regards
You may explore this directory, wp-content\plugins\wpdm-premium-packages\templates
And keeping a backup of the file, you can check this doc,
Please kindly check and let me know.
Thank you and regards
Hello Didier Valdes,
Hope you are well. Thanks for writing to us. Are you searching for Frontend UI Settings, please check the doc here, https://www.wpdownloadmanager.com/doc/settings/front-end-ui-settings/. And for template of the download page, you can check from your edit package section Package Settings > Page Template, please kindly check the doc too, https://www.wpdownloadmanager.com/doc/add-new-package/. The available page templates are also reside in Downloads > Templates > Page Template section. Please kindly check and let us know.
Thank you and regards
Hello ABAYOMI AJAO,
Hope you are well. Thanks for writing to us. When the renew date comes, We will send you an email regarding renewal 1 week prior to your renewal date. You were also able to cancel the auto-renew after purchase or before yearly renew period time. Please kindly check and let us know.
Thank you and kind regards
Hello G4D,
Hope you are well. Are you searching for this add-on, https://www.wpdownloadmanager.com/download/download-limit/, Please kindly check and let me know.
Thank you and regards
Glad to hear that. Please kindly check further. However, if you need further help with anything else, then please don’t hesitate to open a new topic.
Thank you and kind regards
Hello Harry Martin,
Hope you are well. Thanks for writing to us. I think you want user can browse dropbox directories and download as per their need. This option is not available yet. However, you can also keep a feature request here, https://www.wpdownloadmanager.com/support/forum/download-manager-pro-feature-request/ or if it is your emergency need. You can also keep a custom order request here, https://www.wpdownloadmanager.com/download/custom-upgrade-service/. Please kindly check and let me know.
Thank you and regards
I have checked your issue again, without 34… or 30 keyword of package title also working for search. I think the two search field may causing the issue. Please check individually for WPDM search shortcode, it will work properly for you. Please kindly check and let me know.
Thank you and regards
Hello Chelsea Profit,
Hope you are well. And thanks for writing to us. Can you please let me know which format you want to set it? Please kindly check and let me know.
Thank you and regards
Sure, please let me know then. Hope that your all issues will be resolved.
Thank you and kind regards
Have you installed any new plugin in recent time? I think it maybe creating issue from your server, because, it is showing inconsistence in behavior. Please kindly check and let me know.
Thank you and regards
Are you running https://specials.com.na/ and https://specials.na/ same server provider, then I hope the server administrator find it in a easy way where the issue is creating. And for expiray date issue which domain creating the issue? Please check and let me know.
Thank you and regards
I was talking about pdf viewer not pdf thumb, for pdf thumb it is maybe your server related issue, please contact with your server administrator. Please kindly check and let me know.
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You can check it in the off hour for a few moments, if any conflict remained on your site. Please kindly check and let me know.
Thank you and regards
Can you please open a separate ticket for your issue? Thus we can maintain the query in a general format. I hope you have understood.
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PDF view is working fine from my side. Please kindly check again.
Thank you and regards
If anyone copy the public download URL, they can download the package, but if anyone shares the package URL they will require login. I hope you have understood now. Please kindly check and let me know.
Thank you and regards
Ok. Please let me know if you have any queries. And if you need further help with anything else, then please don’t hesitate to open a new topic.
Thank you and kind regards
I have back from other team developer that, it is maybe your server related issue, it is working properly here, https://specials.com.na/ and also from our testing site. Please kindly check and let me know.
Thank you and regards
It is working properly as expected, you should search with these words which you have created in your language as I image attached,
However, sometimes no message show if i search with words sometimes that show,
Please kindly check and let me know.
Thank you and regards
If anyone copy the download URL and share it with others, then it can happen otherwise, the package will require a login to access the download link. I hope you have understood. Please kindly check.
Thank you and regards
For your PDF thumbnails issue, I have already forwarded it to our related team authority. Thanks for your appreciation.
Thank you and kind regards
Hello substance151,
Please kindly open a separate ticket for your isssue, please. Please kindly check and let me know.
Thank you and regards