Nayeem Riddhi

Hello Umesh Patil,

Hope you are well. And sorry for the inconvenience. Please share the related URLs. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.

Thank you and regards

Thanks for writing to us. For exporting the CSV file, you can’t able to directly import the same CSV file. For that, you may follow the bulk import feature https://www.wpdownloadmanager.com/doc/bulk-import/. and please follow the below shared CSV file, you can also edit this file with the data,

https://www.wpdownloadmanager.com/wp-content/uploads/2020/06/sample.csv

And for JSON or XML, You may also follow the Tools > export/import feature of WordPress native use. please kindly check and let me know.

Thank you and kind regards

Thank you very much. if you need further help with anything else, then please don’t hesitate to open a new topic.

Thank you again and regards

Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance 🙂

Thank you again and regards

When you attach URL as a URL WPDM simply redirects/tries to open that in the browser that URL when a user clicks on the download button, but when you upload a file directly or attach a file from the server as a server path, WPDM handles the download process and so there it can decide whether the file will open in browser or force download. So, if your files are already in the server, and you want them to download instead of open in the browser, please attach those files using the server file browser/attach direct upload instead of attach file URL. I hope you have understood. please check and let me know

Thank you and regards

Hello Thierry Kaji,

Hope you are well. And thanks for writing to us. Are you talking about this payment gateway, https://www.wpdownloadmanager.com/download/orange-money-payment-gateway/. This Payment gateway for WordPress Download Manager plugin. Please kindly check and let me know.

Thank you and kind regards

Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance 🙂

Thank you again and regards

Hello Sitcom Software,

Hope you are well. And sorry for the inconvenience. Can please make Allowed file types to upload to * as I image attached from Downloads > Settings

Please kindly check and let me know.

Thank you and kind regards

Upload speed may depend on your internet speed and regarding upload file settings you can check the doc here, https://www.wpdownloadmanager.com/how-to-increase-the-maximum-file-upload-size-in-wordpress-download-manager/ and also upload settings as I image attached here from Downloads > Settings,

Please kindly check and let me know.

Thank you and kind regards

Hello Geonauta,

Hope you are well. For your issue, Please explore this doc details and copy again the license key from your account, https://www.wpdownloadmanager.com/doc/settings/license/. Please kindly check and let me know.

Thank you and kind regards

If you attached file URL, it will do so what you are facing now. Please attach the file directly instead of the file URL, thus I hope it will work for you. Please kindly check.

Thank you and kind regards

How did you attach the file? Have you attached the URL or attached direct file? Please kindly check and let me know.

Thank you and kind regards

For getting package ID, you can simply use this <?php echo $ID; ?>, please kindly check and let me know, if it works for you.

Thank you and kind regards

Hello Jonathan Dwinell,

Hope you are well. And sorry for the inconvenience. Please share the related URLs. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.

Thank you and regards

Please kindly let me know, if you have any queries more.

Thank you and kind regards

I have back with information from our team that, update is coming soon for the issue. Please kindly check and let me know, if you have any more issue.

Thank you and kind regards

Please kindly share the related URL for checking the issue elaborately. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.

Please kindly check and let me know.

Thank you and kind regards

You can use this jQuery code for replacing the tag icon,

$(document).ready(function() {
    $('.w3eden .fa.fa-tag').removeClass('fa-tag').addClass('fa-star');
});

Please kindly check and let me know if it works for you.

Thank you and kind regards

Can you please kindly check your related link template which you are using for the package in this page, https://cgshortcuts.com/partition-modifier ? Please kindly check and let me know.

Thank you and kind regards

Hello Ron Fredericks,

Hope you are well. I have already forwarded your concern to our team authority. Thanks for your appreciation.

Thank you and kind regards

Please kindly let me know, if you have any queries more.

Thank you and regards

Hello Dave Bergin,

Hope you are well. Please kindly share the related URLs. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.

Thank you and regards

Yes, PDF Viewer plugin has been updated recently. And for hook issue, I have information from our team that, It will be adjusted in the next Download Manager update. Please kindly check.

Thank you and kind regards

As I have information from our team that, Along with filter hook, We will fix the issue in the upcoming update. Please kindly wait for that and let me know if you have any queries more.

Thank you and kind regards