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Update PDF thumbnail images when files are updated/replaced?

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Dec 15, 2024 at 6:00 pm #202079

etc
Member

I have a category that I am displaying on my site with the auto-generated thumbnails. Most files are never changed. However, I have just updated some files but cannot seem to get the thumbnail to update.

Outside of deleting Post and starting completely over, is there a way I can have the thumbnails match the new instance of the PDF they’re linking to?

I have even overwritten the png file directly on the server, and manually cleared the cache on the Settings page, and still the original image persists. Maybe I’m overlooking something, but I’ve tried everything I can think to try.

Thank you for your help!

Dec 16, 2024 at 1:09 am #202080

Nayeem Riddhi
Moderator

Hello etc,

Hope you are well. Thanks for writing to us. If you are using PRO version,you may have a option When File Already Exists > Overwrite as I image attached,

screenshot-107

Using this option, I hope it will resolve your issue. Please kindly check.

Thank you and kind regards

Dec 26, 2024 at 9:47 pm #202256

etc
Member

Nayeem, thank you for the reply.

Perhaps I was just impatient. I checked back in on my site today, and the new thumbnails are displaying. Though the old thumbs continued to display initially, even though I manually cleared the cache, at some point over the past 10 days the cache must have cleared via automatic process and now the thumbs correctly show the new instances of each PDF.

Thanks again for taking the time to look into my issue.

Dec 27, 2024 at 5:25 am #202257

Nayeem Riddhi
Moderator

Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance 🙂

Thank you again and regards

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