Forum Replies Created
Hello Jeremiah Castillo,
Hope you are well. And sorry for the inconvenience. Please share the related URLs. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.
Thank you and regards
Hello Chris,
Hope you are well. I have checked that the topic has been marked as resolved. Has the problem been resolved on your side? Please kindly check and let me know.
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We are checking the issue. I have already forwarded it to our related team authority. Please kindly check and let me know if you have any more queries.
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We are checking the issue. I have already forwarded it to our related team authority. Please kindly check and let me know if you have any morequeries.
Thank you and kind regards
We are checking the issue. I have already forwarded it to our related team authority. Please kindly check and let me know if you have any queries.
Thank you and kind regards
Hello Christine Tierney,
Hope you are well. And sorry for the inconvenience. Please share the related URLs. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.
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Does the Polylang translate plugin works with normal WPDM page template or it is creating only issue with elementor editor? Please kindly check and let me know.
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Hello Ian Conrad,
Hope you are well. Thanks for writing to us. Have you tried updating email address from here,https://www.wpdownloadmanager.com/user-dashboard/?udb_page=edit-profile, Please kindly check and let me know.
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Please kindly check and let me know if you have any more queries.
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Please try with free version, it may not take much time to check. I hope it will fulfill your requirements. Please kindly check.
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Sorry for your inconvenience. Have you tried Gtranslate plugin too, https://wordpress.org/plugins/gtranslate/? The current translation plugin changes URL too. But Gtranslate plugin have more flexibility. Please kindly check and let me know.
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Your credentials are not working. Please kindly check.
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Please share the related URLs. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.
Thank you and regards
Hello Rodrigo Zamorano,
Hope you are well. Thanks for writing to us. Have you tried our this elementor add-on, https://www.wpdownloadmanager.com/download/download-manager-addons-for-elementor/? Please kindly check and let me know.
Thank you and kind regards
Hello sajan kumaran,
Hope you are well. And sorry for the inconvenience. Please share the related URLs. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.
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Chunk upload option helps to override http upload limits and when deleting file from attached files, delete them from file system too. You can check Delete a file when it is detached from a package (Only administrator can use this option) option from Downloads > Settings as I image attached,
Please kindly check and let me know.
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Hello Umesh Patil,
Hope you are well. And sorry for the inconvenience. Please share the related URLs. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.
Thank you and regards
Thanks for writing to us. For exporting the CSV file, you can’t able to directly import the same CSV file. For that, you may follow the bulk import feature https://www.wpdownloadmanager.com/doc/bulk-import/. and please follow the below shared CSV file, you can also edit this file with the data,
https://www.wpdownloadmanager.com/wp-content/uploads/2020/06/sample.csv
And for JSON or XML, You may also follow the Tools > export/import feature of WordPress native use. please kindly check and let me know.
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Thank you very much. if you need further help with anything else, then please don’t hesitate to open a new topic.
Thank you again and regards
Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance 🙂
Thank you again and regards
When you attach URL as a URL WPDM simply redirects/tries to open that in the browser that URL when a user clicks on the download button, but when you upload a file directly or attach a file from the server as a server path, WPDM handles the download process and so there it can decide whether the file will open in browser or force download. So, if your files are already in the server, and you want them to download instead of open in the browser, please attach those files using the server file browser/attach direct upload instead of attach file URL. I hope you have understood. please check and let me know
Thank you and regards
Hello Thierry Kaji,
Hope you are well. And thanks for writing to us. Are you talking about this payment gateway, https://www.wpdownloadmanager.com/download/orange-money-payment-gateway/. This Payment gateway for WordPress Download Manager plugin. Please kindly check and let me know.
Thank you and kind regards
Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance 🙂
Thank you again and regards