Forum Replies Created
Hello Sitcom Software,
Hope you are well. Thanks for writing this. We have introduced AI for WPDM for the latest version. You shall find it from Downloads > Settings > AI Settings. After setting credentials properly you are able to create templates with AI from Downloads > Templates > Create Page Template/ Link template section. Please kindly check and let me know.
Thank you and kind regards
Hello Vittorio Cinquegrana,
Hope you are well. And sorry for the inconvenience. Please share the related URLs. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.
Thank you and regards
The download was not working properly, because of you enabling flat download link, it may not work properly for different servers settings. And can you let me know how you are generating this download link, https://midsouthdiagnostics.com/wpdm-download/CH7JR5GnFFAMB-AXpGyEE65NBqf2fhFsR2i3BG816cTcgYCnYeHFoyhlbXqmMOKhzNKBS8O027F9kwYLtazXd7VY94ZF8ARMqr4Y61N1fG0WiIrgdCil_DMNOyP9UJSX, please kindly check and let me know.
Thank you and kind regards
Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance 🙂
Thank you again and regards
Hello G4D,
Hope you are well. Thanks for writing to us. You shared URL giving access denied. If possible, please share the related URLs. And, please, give your temporary wp-admin login details in a private reply to check the issue.
Thank you and regards
Hello,
We are checking the issue. I have already forwarded it to our related team authority. Please kindly check and let me know if you have any more queries.
Thank you and kind regards
Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance 🙂
Thank you again and regards
If it doesn’t work with any browser, Please update the download manager to the latest version. Also two paypal plugins for woo-commerce might be a conflict. Please kindly check and let me know.
Thank you and kind regards
You need to add file one after another, and for remote files/attachments it is not possible to download full package as a zip, as to create a zip, files needs to be exiting in the server, you can use package download only for the files attached from same server. Please kindly check and let me know.
Thank you and kind regards
We are checking the issue. I have already forwarded it to our related team authority. Please kindly check and let me know if you have any more queries.
Thank you and kind regards
For #1, For the first you have to link manually, later the files will be connected automatically.
For #2, Can you please elaborate on requirements what are you trying to do? Do you want zip all files stored in Amazon S3 bucket?
For #3, No , One is for server files and other is Amazon S3 storage, two are different.
Please kindly check and let me know.
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Does the issue appear when filling the credentials and saving it for Paypal? Please kindly check and let me know.
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For live form license issue, I have back with information from our team that, you should receive an order confirmation email by now from wpliveforms.com , Please login there to get the license key for live forms. Please kindly check.
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For Live Forms plugin license issue we are checking and I have already forwarded it to our authority. And for custom footer for the whole site, are you talking about Attire theme? Please kindly check and let me know.
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Please share your order id in private reply.
Thank you and regards
Hello Irek,
Hope you are well. Thanks for writing to us.
We have these and extended features for Amazon S3 add-on, some I have listed from add-on page,
✅ Explore Amazon S3 files
✅ Create New Bucket
✅ Upload File to Amazon S3
✅ Create a Temporary Download Link with an expiration period
✅ Auto-sync old package files to S3
✅ Direct upload files to amazon s3
✅ Arrange files to package-specific folders ( package ID )
For more details, You can check the details about amazon s3 add-on here, https://www.wpdownloadmanager.com/download/wordpress-amazon-s3-storage-plugin/
Please kindly check and let me know.
Thank you and kind regards
Are you talking about Live Forms plugin? Please kindly check and let me know.
Thank you and kind regards
If you want to customize a view in your own way, you need to edit template files inside /plugins/wpdm-archive-page/src/Templates/****/views/ dir. Please follow the following steps to edit a template file so that the new update doesn’t erase your changes:
1. Create a dir path download-manager/wpdm-archive-page/**** inside your active theme directory if it is already not there. Here replace **** with simple or flat or filteror compact, depending on the template dir name, from where you are moving the template file.
For example, if you are editing template file from/wpdm-archive-page/src/Templates/Filter/views, you need to place it in {active-theme-dir}/download-manager/wpdm-archive-page/filter/
2. Copy all the files you need to modify
Update template file(s) in {active-theme-dir}/download-manager/wpdm-archive-page/**** dir as per your need.
Please kindly check and let me know.
Thank you and kind regards
Hello FETeV,
Are you trying to purchase the WPDM PRO version, https://www.wpdownloadmanager.com/pricing/, Please kindly elaborate on it.
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For issue #10, 2fa add-on update is available now. Please kindly check.
Thank you and kind regards
Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance 🙂
Thank you again and regards
For email verification code, you can check our this add-on, https://www.wpdownloadmanager.com/download/wordpress-two-factor-authentication/. And for social/Google login, you can check the settings from Downloads > Settings > Social Settings. Please kindly check and let me know.
Thank you and kind regards

