Hasibul Amin Hemel

Hi,

Coinbase Payment Gateway is included in the payment gateways. please check your purchases here(https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases)

Thanks

That email is sending from the function function email_link in the file plugins/wpdm-form-lock/wpdm-form-lock.php .

Thanks

Hi,

As you are using form lock, then you can modify the email that sent to a user when they submit the form in the specific form email settings.

Thanks

Hi Steve, try disabling bootstrap js from Downloads Settings.

Thanks

Hi,

This kind of problem occurs for connectivity issue or server issue. Does the default wp post have any issue like this?
Also, send admin login info in private reply to check.

Thanks

HI,

Please give the page link where you are using the shortcode.

Thanks

Hi,

Please provide your license key in private reply to unlock it.

Thanks

Hi,

Please provide admin login info in private reply to check.

Thanks

Hi,

You need to put specific user role in the allow access field. And if the user doesn’t have access to the package then the pagination should not be empty. there might be the permission issue. Please send login in private reply to check.

Thanks

Hi,

As you are using the free version, you can modify the email lock template by editing the file plugins/download-manager/tpls/email-templates/wpdm-email-lock-template.html. There is no email lock addon. It’s a pro plugin feature. But you can use form lock and send a custom email by using the form email settings.

Thanks

Hi,

Fixed the issue on your site.

Thanks

Hi,

Please provide admin login info in private reply to check the issue.

Thanks

Hi,

As many features work with the cookie data like download count, authorization for any package download. But there also an option that store IP address and user data.

You have to comment out the following line from libs/class.DownloadStats.php line 17.

$wpdb->insert("{$wpdb->prefix}ahm_download_stats",array('pid'►(int)$pid, 'uid'►(int)$uid,'oid'►$oid, 'year'► date("Y"), 'month'► date("m"), 'day'► date("d"), 'timestamp'► time(),'ip'►"$ip"));

It will stop saving data of users.

Thanks

Hi,

The shortcode for the gallery thumb is [thumb_gallery_WxH], here you need to replace W with image width and H with image height. Say you want to use images in width 180px and height 80px, for that you need to put the shortcode on the template is [thumb_gallery_180x80]

More details here.

Thanks

Hi,

Please check order 5ae478052e311, it seems to be working fine. have you updated the plugin?

Thanks

Hi,

There might be the permission issue with the package allow access. Please send login in private reply to check.

Thanks

Hi,

Please provide login info in private to check the issue.

Thanks

Please provide login info in private reply to check.

Thanks

Hi,

Seems like the credit is working fine. I’ve checked it. check the order 5ae448f9d0ae0

Also, changed the currency sign to ‘P’. You can change it from Downloads Settings Premium Package currency tab.

And seems like you are using an old version of WPDM. Please update to latest version to avoid any bug.

NB: For keeping P as currency sign, please keep a backup of the file \wpdm-premium-packages\includes\libs\class.Currencies.php and replace this file in future update.

Thanks

Hi,

There should be cache issue, if one browser works and another won’t. Please provide login in private to check.

Thanks

I’ve tested with chrome and not found the download link, seems like there is a problem with the template. Please provide admin login info to check.

Thanks

Please send admin login info in private reply to check.

Thanks

Hi,

Fixed the issue with js.

Thanks

Hi,

Which strings are not being translated? you can translate it to your own language using .po file in language dir with http://poedit.net/.

Thanks

Hi,

Login pays seems invalid. Please check

Thanks