Humayon

Hello,
The package size shows in MB automatically its size is larger than 1 MB.
For the login and signup page clean-template.php file loads.
Hope you understand now.
With Regards

Hi,
Hope you are well. please make sure that WPDM and its related all other add-ons are up-to-date. For now, please download and update your add-on from here. I hope it will resolve your issue. If the problem persists and doesn’t work, please, give your temporary wp-admin login details and related URL a private reply for checking the issue.
However, it will be very cooperative if you record me reproducing your issue using a tool like this?
It helps me to quickly figure out the issue and squash it immediately.
Best Regards

Hello @pittaadmin,
Hope you are doing great.
Please deactivate and reactivate the plugin, that should fix the issue.
If still, the problem exists then please share your related file/package URL, if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.
Best Regards

Hello,
Hope you are doing great.
If you use All Download table module then you can input keywords like this.
If, I misunderstood then will you please provide us with a screenshot using a tool like this?
Thanks.

Hello @workingplanet,
Hope you are well. please make sure that WPDM and its related all other add-ons are up-to-date. For now, please download and update your add-on from here. I hope it will resolve your issue. If the problem persists and doesn’t work, please, give your temporary wp-admin login details in a private reply for checking the issue.
Best Regards

Hi @mb4711,
We are going to release an update soon which will solve your above-mentioned issue.
You can download the latest version from here in case you misses the notification.
Let us know if you need further assistance regarding this matter.
Thanks.

Hi @gartenbewertung,
Hope you are well. please make sure that WPDM and its related all other add-ons are up-to-date. For now, please download and update your add-on from here. I hope it will resolve your issue. If the problem persists and doesn’t work, please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you

Hey,
Please share these login credentials as well.
Thanks.

Hello,
Please check now. You should be able to download the latest version.
Let me know if you need further assistance regarding this matter.
Best Regards

Hello,
Please update WPDM to v3.2.04 and Elementor add-on v1.0.7, it will work fine now.
You can share the screencast/movie through a google drive link.
If, still the problem exists then please, give your temporary wp-admin login details and URL in a private reply for checking the issue.
Thanks.

Hi,
Hope you are well. For now, please again download and update your add-on from here. I hope it will resolve your issue. If the problem persists and doesn’t work, please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you

Hi @kevgregson,
Thank you for your patience.
Our dev team is investigating and working hard to fix the issue. There might be an update coming within 24 hours.
So, please be patient and cooperate with us.
With Regards

Hello,
Thank you for letting us know about it.
I am going to forward this issue to our core development team and hopefully it’ll be adjusted in the upcoming update which may release today.
Best Regards