Humayon

Hello,
The package size shows in MB automatically its size is larger than 1 MB.
For the login and signup page clean-template.php file loads.
Hope you understand now.
With Regards

Hello @kevgregson,
Please check now your download issue has been resolved.
Thank you

Hi,
Hope you are well. please make sure that WPDM and its related all other add-ons are up-to-date. For now, please download and update your add-on from here. I hope it will resolve your issue. If the problem persists and doesn’t work, please, give your temporary wp-admin login details and related URL a private reply for checking the issue.
However, it will be very cooperative if you record me reproducing your issue using a tool like this?
It helps me to quickly figure out the issue and squash it immediately.
Best Regards

Hello @pizza78,
Hope you are well. please make sure that WPDM and its related all other add-ons are up-to-date. For now, please download and update your add-on from here. I hope it will resolve your issue. If the problem persists and doesn’t work, please, give your temporary wp-admin login details in a private reply for checking the issue.

Hello @pittaadmin,
Hope you are doing great.
Please deactivate and reactivate the plugin, that should fix the issue.
If still, the problem exists then please share your related file/package URL, if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.
Best Regards

Hi @alejopirata,
In order to create a package with files, you need the Pro version.
More details can be found here.
Hope you understand.
Thanks.

Hello,
Hope you are doing great.
If you use All Download table module then you can input keywords like this.
If, I misunderstood then will you please provide us with a screenshot using a tool like this?
Thanks.

Hello @cdierkermacoairfans-com,
Well, We are not clear about your query. However, it will be very cooperative if you record me reproducing your issue using a tool like this or you can give us screenshots by using this tool?
Also, please, provide us with your temporary wp-admin login details in a private reply for checking the issue.
Thanks.

Hello @workingplanet,
Hope you are well. please make sure that WPDM and its related all other add-ons are up-to-date. For now, please download and update your add-on from here. I hope it will resolve your issue. If the problem persists and doesn’t work, please, give your temporary wp-admin login details in a private reply for checking the issue.
Best Regards

Hi,
You can use [package_size] in order to show the Package Size ( Total Size of All Attached Files ) Of A Package.
More details can be found here.
Thank you

Hi @mb4711,
We are going to release an update soon which will solve your above-mentioned issue.
You can download the latest version from here in case you misses the notification.
Let us know if you need further assistance regarding this matter.
Thanks.

Hi,
We have released an update. Please update your copy now which will solve the invalid captcha issue.
Thanks

Hi @gartenbewertung,
Hope you are well. please make sure that WPDM and its related all other add-ons are up-to-date. For now, please download and update your add-on from here. I hope it will resolve your issue. If the problem persists and doesn’t work, please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you

Hi,
For the Gutenberg block, you always need to select a link template. Default value add-on is only for the case of creating/editing a package.
However, soon we will release a new update for the Gutenberg add-on with better compatibility with package settings for the link template.
Hope you understand.
With

Hey,
Please share these login credentials as well.
Thanks.

Hi,
Please share your WordPress admin URL and login credentials with us in a private reply so that we can debug and give you a better solution.
Thank you

Hello,
Please check now. You should be able to download the latest version.
Let me know if you need further assistance regarding this matter.
Best Regards

Hi,
Please update WPDM Pro to v6.0.2 and then let us know that your reported issues have been resolved or not.
Thanks.

Hello,
Please update WPDM to v3.2.04 and Elementor add-on v1.0.7, it will work fine now.
You can share the screencast/movie through a google drive link.
If, still the problem exists then please, give your temporary wp-admin login details and URL in a private reply for checking the issue.
Thanks.

Hi,
Glad to hear that the issue has been resolved.
If you found our support helpful, could you leave your valuable review here?
Your rating keeps us inspired.
With Regards

Hi,
Hope you are well. For now, please again download and update your add-on from here. I hope it will resolve your issue. If the problem persists and doesn’t work, please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you

Hello,
Have you disabled the WPDM-Elementor plugin yet?
Because, I am still facing the same. Have a look at this.
Thanks.

Hi @kevgregson,
Thank you for your patience.
Our dev team is investigating and working hard to fix the issue. There might be an update coming within 24 hours.
So, please be patient and cooperate with us.
With Regards

Hi,
Hope you are well. please make sure that WPDM and its related all other add-ons are up-to-date. For now, please again download and update your add-on from here, 
https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases.
After the update please use the exact shortcode from the below link.
https://www.wpdownloadmanager.com/download/wpdm-directory-add-on/
I hope it will resolve your issue. If the problem persists and doesn’t work, please, give your temporary wp-admin login details in a private reply for checking the issue.

Hello,
Thank you for letting us know about it.
I am going to forward this issue to our core development team and hopefully it’ll be adjusted in the upcoming update which may release today.
Best Regards