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View all file is not working after update

Viewing 6 posts - 1 through 6 (of 6 total)
Jul 8, 2021 at 5:27 am #156673

Paola Pizzano
Participant

Hello
I updated the free version to the latest release yesterday. Everything works but when I try to access the page where to view the uploaded files it reports an error: A critical error has occurred on your website.
What can I do?
Thank you so much
Paola

Jul 8, 2021 at 6:18 am #156681

Humayon
Moderator

Hello @pizza78,
Hope you are well. please make sure that WPDM and its related all other add-ons are up-to-date. For now, please download and update your add-on from here. I hope it will resolve your issue. If the problem persists and doesn’t work, please, give your temporary wp-admin login details in a private reply for checking the issue.

Jul 8, 2021 at 6:42 am #156683

Paola Pizzano
Participant
This reply has been marked as private.
Jul 8, 2021 at 11:55 am #156760

Humayon
Moderator

Hello @pizza78,
Please check now we have adjusted your issue.
However, please clear stats data for once from privacy settings.
Thanks.

Jul 8, 2021 at 1:18 pm #156779

Paola Pizzano
Participant
This reply has been marked as private.
Jul 9, 2021 at 5:01 am #156892

Humayon
Moderator

Hi,
Please check the uploaded files page view is working properly. Have a look at this.
About the “clear stats data” please follow this screenshot.
Thank you

Viewing 6 posts - 1 through 6 (of 6 total)

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