Humayon

Forum Replies Created

Viewing 25 posts - 1,976 through 2,000 (of 2,803 total)
in reply to: Email Lock Submit Button Not Working #160034

Humayon
Spectator

Hi @colsheski,
The admin credentials you have provided above is not working. Please check this.
However, can you please try after clearing the cache/ disabling caching plugin that if the download is working or not?
Because several console errors are appearing on the download page due to the caching plugin.
Have a look at this.
Thank You

in reply to: Mass update Email Lock option #160030

Humayon
Spectator

Hello @pianoweb,
Hope you are well.
You can change the bulk email lock settings easily by using the below add-on.

WPDM Default Values


Thank You

in reply to: Email Lock Submit Button Not Working #160026

Humayon
Spectator

Hello @chesayscheryl,
I see email lock and download is working fine. Please check this screencast.
Also, please check now categories are fetching properly, as the shortcode was not correct. However, please keep the parameter value items_per_page="15". But, if you want to set more value on that parameter then you have to increase your server memory limit or the page might not save/ will crash.
Shortcode details can be found in the below link.

[wpdm_category] – Query All Downloads From One or More Categories


Thank You

in reply to: Free Add-ons #160012

Humayon
Spectator

Hello @victorb,
Apology for the inconvenience.
Our dev team is working hard on our upcoming one drive add-on update and which will be released ASAP.
With the upcoming update hopefully, your problem will be solved.
So, please spare us some time while the update is being prepared.
Thank you for your cooperation.

in reply to: Error on install #160010

Humayon
Spectator

Hi @ausvolley,
Sorry for the inconvenience.
For now please add the following code in the wp-config.php file, which should solve your issue.

if ( ! defined( 'COOKIE_DOMAIN' ) ) {
		define( 'COOKIE_DOMAIN', false );
}

Thank You

in reply to: Warning: Use of undefined constant COOKIE_DOMAIN #160009

Humayon
Spectator

Hello @sibysu,
Hope you are well.
For now please add the following code in the wp-config.php file, which should solve your issue.

if ( ! defined( 'COOKIE_DOMAIN' ) ) {
		define( 'COOKIE_DOMAIN', false );
}

Thank You

in reply to: Problem after installing update #160005

Humayon
Spectator

Hi @aloette1978,
Sorry for the inconvenience.
Sir Nayeem is our senior moderator. So, please continue and Coopearate with him. I hope your problem will be solved ASAP.
With Regards

in reply to: error with customization code #160004

Humayon
Spectator

Hello,
If you found our support helpful, could you leave your valuable review here?
Your rating keeps us inspired.
With Regards

in reply to: Category management form frontend crashes the page #160003

Humayon
Spectator

Hello @tectic,
Hope you are well. And sorry for the inconvenience. We have released the latest version 6.0.6 of the WPDM PRO plugin and add-ons. According to the latest update of WPDM PRO, you also need to update the other add-ons as well. Please update them, or you can download them from here.
I hope it will work fine then. If it doesn’t work, please, provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.
Thank you

in reply to: Asks users to fill out a form is no longer working. #160002

Humayon
Spectator

Hello @leadoptimize,
You are welcome.
However, If you found my support helpful, could you leave your valuable review here?
Your rating keeps us inspired ❤️
With Regards

in reply to: PHP Error #160001

Humayon
Spectator

Hello @itsieusa-net,
Sorry for the inconvenience.
When WPDM tries to set session or cookie but fails due to the other third-party plugins then it throws the above-mentioned error.
However, you can disable the error log by using define('WPDM_ACCEPT_COOKIE', false); code in your wp-config.php file.
Which should solve the issue.
Thank You


Humayon
Spectator

Hello @mperia,
Hope you are doing great.
Please, provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.
Also, there can be a conflict with other third-party plugins, can you please enable/disable other plugins for checking, you may also switch the theme to another for checking.
Thank You

in reply to: Problem after installing update #159927

Humayon
Spectator

Hi @fscedfu,
Please update your WPDM Pro to the latest version 6.0.6 first and then use the updated shortcode mentioned in the below link. As you can see template parameter should be link-template ID and make sure it exists under Downloads ► Templates.

[wpdm_category] – Query All Downloads From One or More Categories


Please check this and it’s working fine.
Thank you

in reply to: File not found Go to shop #159922

Humayon
Spectator

Hi,
Thank you for the credentials.
However, there is an error showing while we tried to log in. Have a look at this.
Also, if you think it’s a .htaccess issue then you can try with the default WP .htaccess from here.
Regards

in reply to: Open files in a new tab #159920

Humayon
Spectator

Hi @hudi-webcart,
I see the post with cred is already marked as private.
However, If you found our support helpful, could you leave your valuable review here?
Your rating keeps us inspired.
Thank You

in reply to: Email Lock Submit Button Not Working #159919

Humayon
Spectator

Hi @colsheski,
Please follow the above-mentioned solution.
However, please open a separate forum topic in the future by describing your issue properly there.
Regards

in reply to: Email Lock Submit Button Not Working #159918

Humayon
Spectator

Hello @chesayscheryl,
Hope you are well. And sorry for the inconvenience. We have released the latest version 6.0.6 of the WPDM PRO plugin and add-ons. According to the latest update of WPDM PRO, you also need to update the other add-ons as well. Please update them, or you can download them from here.
I hope it will work fine then. If it doesn’t work, please, provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.
Also, please share the related page/file/package URL with us where the issue exists.
Thank you

in reply to: Error resetting passwords #159917

Humayon
Spectator

Hello @nydunes,
Hope you are doing great today.
Well, Admin can’t reset the password from the front-end, disabled for security reasons and that’s why it’s showing like the above-mentioned code.
Thank You

in reply to: Install and Update Manager Does Not Work #159916

Humayon
Spectator

Hello @worsin,
Hope you are doing great.
Auto-install sometimes fails due to auth error or server file permission issue, however, you always can download any plugin/add-on from 

User Dashboard


and install/replace the old version with the latest one through the native WordPress plugin installation section. Also, we are improving the update manager day by day.
Thank You

in reply to: change payment for auto-renew #159915

Humayon
Spectator

Hello @scottvipservices-com,
Hope you are well.
Please provide us with your Order ID and associated email address so that I can forward it to our accounts team. I hope they will give you an update ASAP.
Thank you

in reply to: Advanced Custom Fields #159872

Humayon
Spectator

Hello @ccienv,
Thank you for the clarification.
Well, based on the above screenshot we are happy to say that you will be able to show data under your desired column from the next update.
Thank You

in reply to: Issue with Avada Tab Element #159869

Humayon
Spectator

Hello @kathleenb,
Hope you are well.
Please, provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.
Also, don’t forget to share the related page/file/package URL with us where the issue exists.
However, it will be very cooperative if you record me reproducing your issue using a tool like this?
It helps me to quickly figure out the issue and squash it immediately.
Thank you

in reply to: Download Limit bug? #159860

Humayon
Spectator

Hi @stock-jan-photo,
Glad to hear that your issue has been resolved.
However, If you found my support helpful, could you leave your valuable review here?
Your rating keeps us inspired ❤️
Best Regards

in reply to: Advanced Custom Fields #159845

Humayon
Spectator

Hello,
Hope you are well.
Please follow this screencast I just made for you which will represent how to use WPDM ACF easily.
Thank You

in reply to: File not found Go to shop #159843

Humayon
Spectator

Hello @adamfletcher1,
Hope you are well.
Please provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.
Thank you

Viewing 25 posts - 1,976 through 2,000 (of 2,803 total)