Hi @colsheski,
The admin credentials you have provided above is not working. Please check this.
However, can you please try after clearing the cache/ disabling caching plugin that if the download is working or not?
Because several console errors are appearing on the download page due to the caching plugin.
Have a look at this.
Thank You
Hello @chesayscheryl,
I see email lock and download is working fine. Please check this screencast.
Also, please check now categories are fetching properly, as the shortcode was not correct. However, please keep the parameter value items_per_page="15"
. But, if you want to set more value on that parameter then you have to increase your server memory limit or the page might not save/ will crash.
Shortcode details can be found in the below link.
[wpdm_category] – Query All Downloads From One or More Categories
Thank You
Hello @victorb,
Apology for the inconvenience.
Our dev team is working hard on our upcoming one drive add-on update and which will be released ASAP.
With the upcoming update hopefully, your problem will be solved.
So, please spare us some time while the update is being prepared.
Thank you for your cooperation.
Hi @ausvolley,
Sorry for the inconvenience.
For now please add the following code in the wp-config.php
file, which should solve your issue.
if ( ! defined( 'COOKIE_DOMAIN' ) ) {
define( 'COOKIE_DOMAIN', false );
}
Thank You
Hi @aloette1978,
Sorry for the inconvenience.
Sir Nayeem is our senior moderator. So, please continue and Coopearate with him. I hope your problem will be solved ASAP.
With Regards
Hello @tectic,
Hope you are well. And sorry for the inconvenience. We have released the latest version 6.0.6
of the WPDM PRO plugin and add-ons. According to the latest update of WPDM PRO, you also need to update the other add-ons as well. Please update them, or you can download them from here.
I hope it will work fine then. If it doesn’t work, please, provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.
Thank you
Hello @leadoptimize,
You are welcome.
However, If you found my support helpful, could you leave your valuable review here?
Your rating keeps us inspired ❤️
With Regards
Hello @itsieusa-net,
Sorry for the inconvenience.
When WPDM tries to set session or cookie but fails due to the other third-party plugins then it throws the above-mentioned error.
However, you can disable the error log by using define('WPDM_ACCEPT_COOKIE', false);
code in your wp-config.php
file.
Which should solve the issue.
Thank You
Hello @mperia,
Hope you are doing great.
Please, provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.
Also, there can be a conflict with other third-party plugins, can you please enable/disable other plugins for checking, you may also switch the theme to another for checking.
Thank You
Hi @fscedfu,
Please update your WPDM Pro to the latest version 6.0.6
first and then use the updated shortcode mentioned in the below link. As you can see template parameter should be link-template ID and make sure it exists under Downloads ► Templates
.
[wpdm_category] – Query All Downloads From One or More Categories
Please check this and it’s working fine.
Thank you
Hi @hudi-webcart,
I see the post with cred is already marked as private.
However, If you found our support helpful, could you leave your valuable review here?
Your rating keeps us inspired.
Thank You
Hi @colsheski,
Please follow the above-mentioned solution.
However, please open a separate forum topic in the future by describing your issue properly there.
Regards
Hello @chesayscheryl,
Hope you are well. And sorry for the inconvenience. We have released the latest version 6.0.6
of the WPDM PRO plugin and add-ons. According to the latest update of WPDM PRO, you also need to update the other add-ons as well. Please update them, or you can download them from here.
I hope it will work fine then. If it doesn’t work, please, provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.
Also, please share the related page/file/package URL with us where the issue exists.
Thank you
Hello @worsin,
Hope you are doing great.
Auto-install sometimes fails due to auth error or server file permission issue, however, you always can download any plugin/add-on from
and install/replace the old version with the latest one through the native WordPress plugin installation section. Also, we are improving the update manager day by day.
Thank You
Hello @scottvipservices-com,
Hope you are well.
Please provide us with your Order ID and associated email address so that I can forward it to our accounts team. I hope they will give you an update ASAP.
Thank you
Hello @kathleenb,
Hope you are well.
Please, provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.
Also, don’t forget to share the related page/file/package URL with us where the issue exists.
However, it will be very cooperative if you record me reproducing your issue using a tool like this?
It helps me to quickly figure out the issue and squash it immediately.
Thank you
Hi @stock-jan-photo,
Glad to hear that your issue has been resolved.
However, If you found my support helpful, could you leave your valuable review here?
Your rating keeps us inspired ❤️
Best Regards
Hello @adamfletcher1,
Hope you are well.
Please provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.
Thank you