Humayon

Hello @sandor-nemethgmail-com,
You can use the below shortcode then.
https://www.wpdownloadmanager.com/doc/short-codes/wpdm_tag-query-all-downloads-from-specified-tags/
However, please open a separate ticket in the future to track and give you a better solution to your problem ASAP.
Thank You.

Hi @wpdj30,
Hope you are well.
First of all, make sure that the template is located under Dashbaord>Downloads>Templates and you have selected the corresponding template in the Elementor block.
If, still the problem exists then visit Dashboard>Downloads>Templates>Link & Page template tabs.
Hopefully, your problem will be solved.
Thank You

Hello @itbillingspiceworks-com,
Hope You are well.
1.Take your site back up first and then Download the latest version from the Premium Download Area.
2. Now, upload and replace the older version with the new version through the WordPress admin panel plugin installation section by following this.
3. Done! ( The process will not harm your old data/settings ).
Thank You

Hi @olorundele,
According to the latest update of WPDM PRO, you also need to update the other add-ons as well. Please update them specially WPDM - Archive Page add-on to it’s latest version 4.3.0, or you can download them from here.
I hope it will work fine then.
With Regards

Hello,
Thank you for the clarification.
Well, wpdmdl is the URL parameter to pass the download ID with the download link.
So, it’s a required param/function of the WPDM plugin.
Hope you understand now.
Best Regards

Hi @cm2media,
I am not clear about the above-mentioned issue. Will you please explain a bit more?
However, it will be very cooperative if you record me reproducing your issue using a tool like this?
It helps me to quickly figure out the issue and squash it immediately.
Regards

Hello @ccbfdrc,
The update has been scheduled to release within today.
Thank You for your kind patience.

Hi @arianna-bianchi,
Auto-install sometimes fails due to auth error or server file permission issue.
Download Manager Free latest version is 3.2.15 which should be auto updatable through the plugin section and you don’t need to use WordPress Download Manager v3.0.
Hope you understand now.
Thank You

Hello @lisaac,
Hope you are well. And sorry for the inconvenience.
Please provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.
Thank You

Hello @arianna-bianchi,
Thank you for the details. I have found that you are using the older version of the WPDM related add-ons.
According to the latest update of the WPDM, you also need to update the other add-ons as well. Please update them.
Hopefully, your problem will be solved.
With Regards

Hi @nidorn65,
Hope you are well. And sorry for the inconvenience. We have released the latest version 6.0.6 of the WPDM PRO plugin and add-ons. According to the latest update of WPDM PRO, you also need to update the other add-ons as well. Please update them, or you can download them from here.
I hope it will work fine then. If it doesn’t work, please, provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.
Also, please share front-end user login credentials as well.
It helps me to quickly figure out the issue and squash it immediately.
Thank you

Hello @bbp1963,
Hope you are well.
Make sure that you are using the latest version of the WPDM Pro and Private Message add-on.
If still, the problem exists then will you please share the related page/file/package URL with us?
If possible, please, provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.
However, it will be very cooperative if you record me reproducing your issue using a tool like this?
It helps me to quickly figure out the issue and squash it immediately.
Thank You

Hello @olorundele,
Hope you are well.
In our inspection, we found that the Imagick library is not enabled/installed on your server. Please enable/install it or contact your server support and they will do it for you.
Have a look at this as well.
After enabling it hopefully your issue will be solved.
Thank You

Hello @jennafurless,
Thank You. You’re great.
Have a good day.

Hi @justonecookbook,
Thank you for letting us know about it. Feel free to contact us again for further assistance.
With Regards.

Hello,
Glad to hear that your issue has been resolved.
However, If you found our support helpful, could you leave your valuable review here?
Your rating keeps us inspired.
Regards

Hello @partnerrelations,
I guess your problem has been resolved.
Feel free to contact us again for further assistance.
However, If you get some free moments, please give us a 5* here. It will inspire us a lot.
Thank You

Hi,
If you found our support helpful, could you leave your valuable review here?
Your rating keeps us inspired.
Thank You

Hello @arianna-bianchi,
Hope you are well.
Since it’s a staging website so could you please update the WPDM to the latest version and then provide us with your temporary wp-admin login details as well as site URL in a private reply for checking the issue.
Also, it will be very cooperative if you share the related page/file/package URL with us where the issue exists?
Thank You

Hello @phamhieunavi,
The popup window is disappearing due to the unsupported PayPal currency. If you want to use the PayPal payment method properly then you have to use supported currencies.
You will find the supported currency list here.
Thank You

Hello @mperia,
Not the download-manager .htaccess file. You will find another .htaccess file in your root WordPress installation directory.
Please check more details here.
Thank You

Hi @yvonneb,
Glad to hear that your issue has been resolved.
However, If you found my support helpful, could you leave your valuable review here?
Your rating keeps us inspired ❤️.
With Regards

Hi @justonecookbook,
Hope you are well.
Will you please share the related page/file/package URL with us where the issue exists?
If possible, please, provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.
Also, make sure that you are using the latest update of WPDM PRO and its related add-ons as well.
Thank You