Humayon

Hello Victor,

Thank you for your response.

Yes, it appears to be valid.

If you still think, it’s not valid then you may use any of the lock options to verify: https://www.wpdownloadmanager.com/doc/add-new-package/lock-options/

Also, please clear WPDM Download stats from the backend to verify the new download session: https://prnt.sc/346vbSmMCNlZ

Regards

Hello Frank,

You are welcome and glad to hear that.

However, If you get some free moments, please give us a 5* here and add your valuable review about our plugin, it will inspire us a lot.

Have a good day!

Hi Frank,

Thank you for writing to us.

In WPDM Pro File Overwrite option is available.

Here’s the reference screenshot: https://prnt.sc/y2IeCFWgRojQ

Regards

Hi,

Thank you for your response.

Unfortunately, as of now it will require additional customization and you can get in touch with our customization team here:

Custom Upgrade Service

Apart from that, can you please let us know how you want to see the telegram lock?

Regards

Hi,

Thank you for your response.

In addition, we may need your associated email ID as well to fetch the latest update.

Apart from that, can you please try now as we have tried to adjust from our side?

Regards

Hello Celine,

Greetings for the day.

Can you please share your order ID so that we can check your status?

Regards

Hi Frank,

Greetings for the day.

You can use our WPDM Default value add-on to change all files to a specific template at once.

WPDM Default Values

Regards

Hi Alex,

Thank you for your response.

The social Lock/ subscribe option is available with WPDM Pro only.

Lock Options

Regards

Dear Dave,

Thank you for your reply.

Please check now we have adjusted and the order should be active now.

Regards

Hello,

Can you please share your order ID so that we can check?

Regards

Hello,

Greetings for the day.

First, please ensure you are using the latest version of the WPDM Pro plugin.

Also, Can you please try after clearing the stats by following this reference screenshot: https://prnt.sc/USLWnxBEO77m to check whether the issue is getting resolved or not?

We are looking forward to hearing back from you.

Regards

Hello Dave,

Thank you for writing to us.

Can you please share your associated order ID so that we can check from our end?

We are looking forward to hearing back from you.

Regards

Hello Chris,

Greetings for the day.

You might need to unlink/remove the previously activated sites.

Please have a look at the below documentation regarding this.

License

Regards

Hello,

It seems the login credentials are not working as of now.

Can you please provide us the valid login credentials so that we can debug further?

We are looking forward to hearing back from you.

Regarda

Hi there,

We are investigating the issue.

Please spare us some additional time.

Regards

Hello,

Thank you for your reply.

Please try updating the Membership plugin to the latest version to check whether the issue is resolved.

The latest version is now 3.7.1.

You can download it from there: https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases

Regards

Hello,

Thank you for being cooperative.

Please check now we have adjusted the issue.

Regards

Hi there,

We found that your website is linked with the 52.233.179.130 website.

So, please remove the license from your previous website and link it to the new one.

Please follow the below documentation for more details.

License

However, it appears that the membership settings page is appearing fine now: https://prnt.sc/meyVRXJ_y-Pp

Regards

Hi Lori,

Thank you for writing to us.

I am forwarding your query to our accounts team and will let you know an update ASAP.

Regards

Hi,

We are checking your issue again and will let you know update again ASAP.

Please spare us some additional time.

Regards

Hello,

Thank you for writing to us.

Regarding, the invalid license key can you please share your associated order ID so we can check further?

Also, to debug the membership settings page issue, ​can you please share your website credentials in a private reply so I can take a closer look and work with you to get this working?

Here are the details I’ll need –

# Website Login URL
# Username
# Password

I am looking forward to hearing from you.

Hi,

Thank you for your reply.

For this URL: —> https://diy.woodstein.dk/mm/ changing the column value in the editor should resolve the issue.

Also, on this page: https://diy.woodstein.dk/download-kreativer/ button appears fine.

Please have a look at this: https://www.loom.com/share/7a8befa1dc894eeda10a922a7ad32fda?sid=c99db710-9117-4ffa-a7d8-7d8d369eee3d

Regards

Hi,

You are welcome.

Feel free to let us know if you need further assistance regarding this.

Have a good day.

Hello there,

Thank you for your response.

Please check now we have adjusted the issue.

The issue was occurring due to the <pre class="enlighter-clipboard"></pre> tag wrapping the shortcode in the Text editor.

After removing the referred tag the issue is resolved now.

With Regards