Forum Replies Created
Hello,
Hope you are well.
Please provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.
Regards
Hello,
Thank you for contacting the support forum.
Are you using the WPDM Directory add-on and [wpdm_archive_filter items_per_page="10" template="default" cols=1] shortocde?
I hope it will work fine then. If it doesn’t work, then please provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.
Also, please share the related page/file/package URL with us where the issue exists.
Regards
Hi,
We are not sure how the URLs are generating as in our test and other users haven’t claimed it yet though because there is no parent or button is redirecting to such links.
You can use List All URL plugin in order to get URL list.
Thanks.
Hi @midihead7,
Glad to hear that your issue has been resolved.
If you get some free moments, please give us a 5* here and add your valuable review about our plugin, it will inspire us a lot.
With Regards
Hello @pap1723,
It’s working fine in our test environment.
Also, I found several console errors are appearing which may also prevent the download function as well. Please check here.
In that case, Can you please clear your site cache? Also, there can be a conflict with other third-party plugins, can you please enable/disable other plugins for checking, you may also switch theme to another for checking, please let me know then.
However, in order to bulk turn off the email lock setting, you can use the below add-on.
Regards
Hello,
You are welcome.
Also, you can disable by adding the below code in to your currently active theme’s functions.php file which will disable admin bar for all other users except admin.
add_action('after_setup_theme', 'remove_admin_bar');
function remove_admin_bar() {
if (!current_user_can('administrator') && !is_admin()) {
show_admin_bar(false);
}
}Thanks.
Hello @midihead7,
Sorry for the inconvenience.
Please disable these options which should resolve your issue.
Thanks.
Hi,
So basically when you are adding price via the Pricing & Discounts section then the package is getting private.
So, a user can’t play it without purchasing the package.
However, there is a free file section from where you can upload the free preview/sample file by following this.
Hope you understand now.
Regards
Hello,
Thank you for the theme.
We have tested your theme by installing it in our local development.
However, we have failed to reproduce a similar URL.
So, it will be very cooperative if you record us reproducing how/from which URL/page you have found such URL using a tool like this?
Also, I saw that you have blocked public access to such URL’s so, it’s better to keep it that way.
Thanks.
About that topic please cooperate with the associated moderator and continue there.
Regards
Hi,
You can use a media library file ( URL ) as a source.
Or even can use cloud service like amazon s3.
I hope it will work fine then. If it doesn’t work, then please provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.
Also, please share the related page/file/package URL with us where the issue exists.
Thanks
Hi @bebold,
Thank you for your kind suggestions.
However, it will be very cooperative if you record me reproducing your issue using a tool like this. So that we can test the conflict in our dev environment as well.
Also, if possible please share the plugin with us via google drive in a private reply.
Regards
Hi,
Actually, every feature of the plugin as we mentioned is perfectly functional. If you need help with setup please cooperate with us. As It is a full functional intangible product and you already have it, according to our terms and conditions, we can’t approve a refund blindly, without seeing where you exactly facing a problem, as the plugin is using by more than 200 thousand users perfectly without any trouble. Please cooperate with us by providing your admin access. We will check your issue, help you with the setup, and if we really found, that the plugin is not working on your site, then we certainly will refund your money.
Hope you understand.
With Regards
Hi,
Hope you are doing great today.
The file location is wp-content\plugins\wpdm-archive-page\src\Templates\Filter\views\sidebar.php.
And you have to keep them in {theme-dir}/download-manager/wpdm-archive-page/{archive-page--style} for default shrotcode {archive-page--style} should be starter or filter or flat.
With Regards
Hello,
Welcome to the support forum.
In order to achieve the above-mentioned functionality please install the below add-on and use the related add-on.
If, still you need assistance then please let me know which specific demo you are intending to use.
Thanks.
Hello,
Hope you are well.
You have to use the below add-on and then use [wpdm_archive_filter items_per_page="10" template="default" cols=1] shortcode.
Best Regards