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Humayon

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Viewing 25 posts - 1,401 through 1,425 (of 2,803 total)
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Nov 14, 2021 at 2:31 am in reply to: Category Display Front End #164485

Humayon
Spectator

Hello @sanghadesign,
Greetings for the day.
Can you please let us how you are displaying packages on your page?
However, you can check the below shortcodes inorder to display and sort your packages alphabetically accordingly.

Short-codes


Looking forward to hearing from you.
Regards

Nov 14, 2021 at 2:24 am in reply to: Paid 300 and only have Pro? #164484

Humayon
Spectator

Hello @worsin,
I hope you are doing great and am sorry for the inconvenience.
Please provide us with your order id and associated email ID so that our accounts team check this and resolve it ASAP.
Thank you for your cooperation.
Regards

Nov 13, 2021 at 12:28 pm in reply to: {wpdm_tree category} not loading properly #164474

Humayon
Spectator

Hi,
Please check now we have adjusted your issue.
Make sure to clear your browser cache before checking.
Regards

Nov 13, 2021 at 6:18 am in reply to: Tags are not displaying using WPDM – Archive Page add-on #164468

Humayon
Spectator

Hello,
Please check now we have adjusted the image alignment issue as well.
It was happening due to your theme style was conflicting with the WPDM style.
Best Regards

Nov 12, 2021 at 12:56 pm in reply to: Tags are not displaying using WPDM – Archive Page add-on #164439

Humayon
Spectator

Hi @densomarketing,
Please check now we have adjusted your issue and tags are showing properly.
There was a small compatibility issue with the free version that’s why it was not showing.
Regards

Nov 12, 2021 at 12:01 pm in reply to: X-Robots-Tag #164437

Humayon
Spectator

Hello,
In order to render the PDF to the browser, you can use the Single Column with Doc Preview page template.
However, if you add the pdf from the media library and unmask download links, they could be indexed by google.
Regards

Nov 12, 2021 at 11:32 am in reply to: WP forms are limited #164436

Humayon
Spectator

Hi @mobiveil2012,
Thank you for the credentials.
Please note that by default WPForms will only show the latest five forms.
I Hope you understand.
Regards

Nov 12, 2021 at 11:19 am in reply to: packages no longer displaying for users based on the roles since upgrading #164435

Humayon
Spectator

Hi @agisinc,
Please check now we have adjusted your issue.
It should work now.
Best Regards

Nov 12, 2021 at 4:18 am in reply to: {wpdm_tree category} not loading properly #164424

Humayon
Spectator

Hello @bodeinvenice,
Hope you are well. And sorry for the inconvenience.
In my inspection, I found that the category tree is working fine and showing like this.
If it doesn’t work, then please provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.
However, it will be very cooperative if you record me reproducing your issue using a tool like this?
It helps me to quickly figure out the issue and squash it immediately.
Thank you

Nov 11, 2021 at 3:24 pm in reply to: packages no longer displaying for users based on the roles since upgrading #164418

Humayon
Spectator

Hello @agisinc,
Greetings for the.
We have released the latest version 6.0.9 of the WPDM PRO plugin and add-ons. According to the latest update of WPDM PRO, you also need to update the other add-ons as well. Please update them, or you can download them from here.
I hope it will work fine then. If it doesn’t work, then please provide us with test user login credentials as well in a private reply for checking.
Also, please share the related page/file/package URL with us where the issue exists.
However, please keep empty the Allow Acess section if you use the Select Members section.
Regards

Nov 11, 2021 at 9:51 am in reply to: WP forms are limited #164408

Humayon
Spectator

Hello @mobiveil2012,
Greetings for the day!
Please provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.
Also, please share the related page/file/package URL with us where the issue exists.
Regards

Nov 11, 2021 at 5:47 am in reply to: X-Robots-Tag #164402

Humayon
Spectator

Hi,
Thank you for letting us know about it.
I have forwarded it to our core development team.
However, with the future update, there might be a option to control it.
Regards

Nov 11, 2021 at 5:03 am in reply to: Tags are not displaying using WPDM – Archive Page add-on #164399

Humayon
Spectator

Hello @densomarketing,
Thank you for the credentials.
There can also be a conflict with other third-party plugins, can you please enable/disable other plugins for checking, you may also switch theme to another for checking, please let me know then.
Regards

Nov 10, 2021 at 5:41 am in reply to: X-Robots-Tag #164370

Humayon
Spectator

Hello @formfactor,
Greetings for the day!
Well, WPDM doesn’t handle the X-Robots-tag header.
It might be getting handled by your SEO plugin.
Can you please check it properly?
Regards

Nov 10, 2021 at 4:22 am in reply to: Tags are not displaying using WPDM – Archive Page add-on #164367

Humayon
Spectator

Hello @densomarketing,
I hope you are well and doing great today.
In that case please provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.
Also, please share the related page/file/package URL with us where the issue exists.
Regards

Nov 9, 2021 at 3:05 pm in reply to: Mailchimp not saving email list #164361

Humayon
Spectator
This reply has been marked as private.
Nov 9, 2021 at 1:53 pm in reply to: page template #164359

Humayon
Spectator

Hello,
In that case please use the below add-on.

WPDM Default Values


It should resolve your issue.
Regards

Nov 9, 2021 at 1:51 pm in reply to: Mailchimp not saving email list #164358

Humayon
Spectator

Here is the image.
Mailchimp.

Nov 9, 2021 at 1:06 pm in reply to: Mailchimp not saving email list #164350

Humayon
Spectator
This reply has been marked as private.
Nov 9, 2021 at 12:22 pm in reply to: Mailchimp not saving email list #164345

Humayon
Spectator

Hello,
It’s working fine in our test environment.
Can you please clear your site cache? Also, there can be a conflict with another plugin, can you please enable/disable other plugins for checking, you may also switch the theme to another for checking, please let me know then.
However, it will be very cooperative if you record me reproducing your issue using a tool like this?
It helps me to quickly figure out the issue and squash it immediately.
Regards

Nov 9, 2021 at 11:24 am in reply to: Audio streaming only, no download #164339

Humayon
Spectator
This reply has been marked as private.
Nov 9, 2021 at 9:46 am in reply to: Mailchimp not saving email list #164336

Humayon
Spectator

Hello @mpinder81,
We have resolved your issue by updating the WPDM – MailChimp add-on to the latest version.
Please check now.
Regards

Nov 9, 2021 at 8:31 am in reply to: Mailchimp not saving email list #164332

Humayon
Spectator

Hello,
We are checking your issue.
We will let you know about it ASAP.
Regards

Nov 9, 2021 at 3:35 am in reply to: shortcode confusion… and broken pages between versions… #164322

Humayon
Spectator
This reply has been marked as private.
Nov 9, 2021 at 3:11 am in reply to: Elementor Registration Form Integration #164321

Humayon
Spectator

Hi @softplaceweb,
Greetings for the day and sorry for the inconvenience!

For the Header and Footer disappear issue please provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.
Also, please share the related page/file/package URL with us where the issue exists.

Also, in order to customize the Login Form and Registration form, you have to customize /wp-content/plugins/download-manager/src/User/views/login-form.php and /wp-content/plugins/download-manager/src/User/views/reg-form.php files by following this procedure.

Looking forward to hearing back from you.

Regards

Viewing 25 posts - 1,401 through 1,425 (of 2,803 total)
1 2 3 … 56 57 58 … 111 112 113