Humayon

Hello,

Thank you for your reply.

Can you please let us know if the issue has been resolved or still you are facing such an issue?

We are looking forward to hearing back from you.

Regards

Hello,

Thank you for writing to us.

You can show related downloads by using the [similar_downloads] template tag.

To edit a page template please proceed to Dashboard>Dowloads>Templates>Page Templates.

Regards

Hi,

Greetings for the day.

To open PDF in the new tab can you please try this configuration: https://prnt.sc/dM8zxiqYTvyQ

With Regards

Hello,

Thank you for your reply.

I have tested your reported issue in our testing environment however it seems there are no such errors appearing.

Please have a look at this: https://www.loom.com/share/adb20289a05443ea877937ccc3a7b6f4

Can you please deactivate the Premium Package plugin and then reactivate it again?

If still, the problem exists then, Here is what you can do to check:

1. Please try switching to another theme, like Twenty Twenty-one, and check whether the issue persists or not. If not, then it is the theme that is causing the error.

2. Deactivate all plugins temporarily except WPDM and see if that solves the problem. Then, activate the plugins one by one to see which plugin is causing the problem.

​3. Try one more time after clearing your browser, website, and CDN caches if you have any. You may temporarily disable the caching plugin for testing.

Please let me know how that goes. I will be happy to help with any further assistance you might need.

Hi,

Greetings for the day.

Customers can change names/addresses from the order details page. Here’s the reference screenshot: https://prnt.sc/z-FAMHFw60Mg

Regards

Hello,

Thank you for writing to us.

We are currently, checking The price and Add to Cart button should be within the “Buy Now” table card issue and will let you know about it once we have any update.

Regarding the currency issue, can you please try after setting the currency by following this screenshot: https://prnt.sc/1qBMS6rSwwPG

Regards

Hello,

Greetings for the day.

To achieve such functionality please check the below add-on.

Download Notifications

Regards

Hello,

Thank you for writing to us.

Please send an order note from the order details page to disable auto-renewal by following this: https://www.loom.com/share/fd7a1d60832e40b4b2502d367d41d872

If you choose to cancel your subscription you will no longer receive future updates for the products linked to that order when your order expires.

Have a good day.

Hello,

Thank you for your reply.

We are currently investigating your issue and will let you know once we have any update.

Regards

Hello,

I have checked and found that the constant contact add-on was not installed.

Please check now I have installed the latest version and it’s working now: https://prnt.sc/U6025dWv5ZSX

Also, you can download all of your purchased items’ latest version from here: here.

Regards

Hello,

Thank you for the information.

For the first query, please share your admin login credentials in a private reply so that we can check and give you better information.

For the second query, please provided us with your associated order ID to check further.

We are looking forward to hearing back from you.

Regards

Hello,

Thank you for your reply.

It appears that the issue has been marked as resolved.

Have you managed to fix the issue?

We are looking forward to hearing back from you.

Regards

Hi,

Greetings for the day.

Please check our documentation for the UI and its related configuration: https://www.wpdownloadmanager.com/doc/wpdm-constant-contact/

Let us know if you have any further questions regarding this.