Humayon

Hello
Are you sure that the below-mentioned steps are configured properly and no steps are missing?

Google Drive Explorer

Also, there can be a conflict with another plugin, can you please enable/disable other plugins for checking, you may also switch the theme to another for checking, please let me know then.

If still the problem exists then share your temporary admin login info in a private reply so that we can debug and give you a better solution about it.
Thanks.

Hi,
All uploaded files can be found here.
Also, please open your new topic here in future so that we can track it and give you a solution properly.
Thank you

Hello @manon,
Thank you for letting us know about it.
Well, first of all, can you please clear your site cache if you have any? Also, there can be a conflict with another plugin, so please enable/disable other plugins for checking, you may also switch the theme to another for checking, please let me know then.
If, still the problem exists then please share your temporary admin login info and the related page/package/file URL in a private reply.
Thanks.

Hello @kcmone,
Will you please share the related page URL with us?
If possible, please, provide us with your temporary wp-admin login details in a private reply so that we can debug and give you a better solution about it.
Thanks.

Hi @martindelange,
Hope you are well.
Please share your WordPress admin login credentials and the relevant page/file URL with us in a private reply so that we can debug and give you a better solution about it?
Thank You

Hello
If you found my support helpful, could you leave your valuable review here?
Your rating keeps us inspired.
Thank you

Hi @munission,
Please follow this article properly in order to bulk upload files. We recommend you to import via CSV file.
Thank you

Hello @solutionsneieng-com,
Please follow this screencast I just made for you.
Hopefully, now you will be able to show the package/file name in the email.
Thanks.

Hi @mdjmiah,
You can not edit the metadata directly as the data is in serialized format.
But you can edit it programmatically. You have to prepare the array then serialise the data and then finally save it.
Hope you understand.
Thank you

Hi @solutionsneieng-com,
The topic has been marked as resolved. Have you found the solution?
[wpdm_package_id] is required only for GF.
More details can be found here.
thank you

Hello @otrok,
Please share your related page/file/package URL and WordPress admin login credentials with us in a private reply so that we can debug and give you a better solution about it?
thanks

Hi @okidoki
Hope you are doing great.
First of all please try after disabling and then reenabling the WPDM plugin.
If that doesn’t work then please share your WordPress admin login credentials with us in a private reply so that we can debug and give you a better solution about it.
thanks

Hello @fireware,
Glad to hear that it worked.
If you found my support helpful, could you leave your valuable review here?
Your rating keeps us inspired ❤️
Thanks.

Hi,
Thank you for your query.
You can achieve the above-mentioned functionality easily by editing a package/file and then follow this properly.
With Regards

Hi @topendnorm,
We are sorry to say that currently there is no hook in order to add links after the about section yet. ​But it’s a great idea. I have forwarded your request to our core development team and we may add it in a future release.
However, in the meantime please use the below hook in order to show something after a message.
do_action("PrivateMessage/Message/Views/ViewMessage/AfterMessage");
Thank you.

Hi @thecydia6,
Right now you can change the document tag to any other by editing line no 323 on the download-manager.php file.
Please follow this carefully.
After changing the code make sure to save the permalink once in order to apply the new permalink like this.
However, we will add an option in Settings -> URL Structure in the next update.
Thank you

Hello @fireware,
Sorry for the late reply.
We have released a recent update of the WPDM-Dropbox Explorer add-on.
Please update/replace your copy which will fix the thumbnail preview issue.
Thank you

Hi @cpatt2015
If you like our plugin and found support helpful, then could you leave your valuable review here?
Your rating keeps us inspired.
Thanks.

Hello @oliver-hernandezoslriskmanagement-com,
I hope you are well and doing great.
Please check now we have resolved your issue. For future reference, you can follow this.
Thank you.

Hello @builtbymath,
Glad to hear that the issue has been resolved.
If you found my support helpful, could you leave your valuable review here?
Your rating keeps us inspired ❤️
Best Regards

Hello @builtbymath,
In our testing, it’s working fine without updating the package.
Also, there can be a conflict with another plugin, can you please enable/disable other plugins for checking, you may also switch the theme to another for checking, please let me know then.
Also, if possible please share your WordPress admin login credentials with us in a private reply so that we can debug and give you a better solution about it?
thanks

Hi
Please allow access for All Visitors to make a file downloadable. You can follow this.
Hopefully, your problem will be solved.
Thanks.

Hi @amevoice
Hope you are well.
Please follow the below screencast. I hope now you will be able to edit file easily.

Free Version screencast here.

However, with the Pro version, you can edit the template easily by following this.
Thanks.

Hi @wario,
If you found my support helpful, could you leave your valuable review here?
Your rating keeps us inspired ❤️
Have a good day.

Hi
Hope you are doing great.
yes, indeed it’s possible.
Please follow this screencast I just made for you which will solve your issue.
Used code in the screencast: <a href="[download_url]" class="btn btn-primary" target="_blank">[link_label]</a>
Thank you