Hi, What was your previous version? Could you please share me your admin login in a private reply, so that I can have a look inside and sort it for you?
Hi there, Could you please share me your admin login in a private reply, so that I can have a look inside and sort it for you?
Please provide me the login details here in a private reply with email neel_74@yahoo.com.
Hi Stephen!
I have skipped your query earlier, just seen it again! Nevermind for being late!
Could you please share me your admin login in a private reply, so that I can have a look inside and sort it for you?
Salahuddin Ahmed
Hi Smith! Could you please share me your admin login in a private reply, so that I can have a look inside and sort it for you?
Hi Jennifer,
Accept greetings from WordPress Download Manager team!
Nothing to worry, just get a new license from this link WPDM PRO Pricing Page, We will take care of the rest.
After your purchase share your Admin login details in a private reply, hopefully, everything will be sorted without any data loss!
Cheers
Salahuddin Ahmed
Hi Andrea,
Sorry for getting late to reply!
Actually in your page shortcode was wrong!
The category shortcode is different from package shortcode! The category shortcode should be something like this format
[wpdm_category id="Category Slug or Slugs" operator="IN" title="Custom Title Here or 1" desc="Custom Description or 1" toolbar="1" paging="1" order_by="field name" order="asc or desc" items_per_page="10" template="template name or ID" cols=4 colspad=2 colsphone=1]
For your issue, I have customized shortcode like below
[wpdm_category id="documenti" operator="IN" title="Tutti i documenti" desc="Tutti i documenti richiesti" toolbar="1" paging="1" order_by="field name" order="asc" items_per_page="10" template="link-template-calltoaction3" cols=4 colspad=2 colsphone=1]
Your page http://www.calciomaernefemminile.it/documentazione/ is now looking like this
I hope that will solve your issue!
If you need further help dont hesitate to shoot me a query!
Cheers
Salahuddin Ahmed
Hi Ralf, Have you checked with your hosting or php config if that is blocking it when downloading the files? Alternatively, you can share me your admin login temporarily in a private reply so that I can check it myself?
Hi Pere, Can you share me a temp admin login in a private reply so that I can have a look? In the same time, a screenshot would be helpful to understand your issue.
Hi Andrea! Could you please share me your admin login in a private reply, so that I can have a look inside?
Hi Nab, Thank you for your query. You can only delete all theStat data from Downloads Settings Privacy tab! I hope that will help!
Hi John, Could you please share me your admin login in a private reply, so that I can have a look inside?
And additionally, you can check out our theme page > https://www.wpdownloadmanager.com/downloads/themes/
These themes are specially designed for a better experience with WordPress Download Manager!
Hi Marc,
Thank you for your query!
I am sorry to say that only in our pro version you will be able to use the feature like that.
For details, you can contact our Sales team!
If you have further query, let me know.
Cheers
Salahuddin
Hi Scot, Sorry to hear this! Could you please share your admin login in a private reply?
Hi Florian,
Have a good day!
Please try this shortcode > [wpdm-all-packages items_per_page="20" categories="slug1,slug2,..." jstable=1 order_by="field_name" order="ASC/DESC"]
Customize it according to your need!
Cheers
Salahuddin Ahmed
Hi Norm,
Accept greetings from WordPress Download Manager team.
We are releasing an update for this issue!
We would appreciate your patience in this regards.
Regards / Salahuddin Ahmed
ok, use this email to create a new login neel_74@yahoo.com
Hi Salvatore, For my convenience, I have changed the backend language. Still working, Havent got any solution yet. Please allow some time to get a solution for this.
Awesome! Somehow you made it on your own!
Hi Salvatore, Can I run some tests and deactivate some plugins? and I want to install a backup plugin to take a backup before I do any test.
Is that okay with you?
Ok, Please keep some patience. Let me inspect!
Hi Salvatiore, What is the name of your Treeview page? could you please send me the link. Having a little trouble as the backend language is Italian!
Hi Ezzat,
Please have a look below. I think your UX plugin is designed to work like this. Pls check and let me know if you like this solution.
Hi Ezzat,
I will surely solve your issue!
As I told earlier, Could you please install 2 plugins for me on ur site for some inspection?
1. File Manager
2. Updraftplus
Looking forward to hear from you.