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Salahuddin Ahmed

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Viewing 25 posts - 126 through 150 (of 152 total)
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Jun 27, 2019 at 1:42 pm in reply to: Login link broken. #103241

Salahuddin Ahmed
Member

Hi Smith, Could you please share an ADMIN login with me in a private msg so that I can have a look inside?

Jun 25, 2019 at 7:22 am in reply to: shortcode does not work well on HTML table. #99592

Salahuddin Ahmed
Member

Hi Ezzat,

I am unable to login. Please send login link, login email and password!

Jun 24, 2019 at 2:57 pm in reply to: Bad Request Error 400 #99044

Salahuddin Ahmed
Member

Hi David,

Would you mind to share your Admin login temporarily in private reply, so that I can have a look inside and inspect the issue?

Jun 23, 2019 at 3:14 pm in reply to: jstable breaks my order by date #99004

Salahuddin Ahmed
Member

Hi Stijn,

Could you please share your Admin login with us in a private message so that we can look after the issues?

Jun 20, 2019 at 9:18 am in reply to: shortcode does not work well on HTML table. #98740

Salahuddin Ahmed
Member

Hi Ezzat,

Share me a temp Admin login in a private message I will sort out this for you.

Jun 19, 2019 at 9:59 am in reply to: Login Required Message #98671

Salahuddin Ahmed
Member

Create an Admin Account and share it in a private message.

Jun 19, 2019 at 4:21 am in reply to: Login Required Message #98637

Salahuddin Ahmed
Member

Hi there,

Could you please share me a Temporary Admin login in private message, so that I can check the issue?

Jun 19, 2019 at 4:19 am in reply to: Problems with the last Update #98636

Salahuddin Ahmed
Member

Hi Christian,

Could you please share me a Temporary Admin login in private message, so that I can check the issue?

Jun 19, 2019 at 3:32 am in reply to: Shortcode redirect to another page. #98634

Salahuddin Ahmed
Member

Hi Ezzat,

Could you please share me a Temporary Admin login so that I can have a look to the issue?

Regards / Salahuddin Ahmed

Jun 18, 2019 at 6:45 am in reply to: Login Hangs #98509

Salahuddin Ahmed
Member

Hi Andy,

Please check, its solved now.

I have just cleared the cache, things are working fine now.

Salahuddin Ahmed

Jun 18, 2019 at 4:04 am in reply to: Login Hangs #98503

Salahuddin Ahmed
Member
This reply has been marked as private.
Jun 17, 2019 at 6:52 pm in reply to: Invalid License Error – WPDM Pro Version #98480

Salahuddin Ahmed
Member

Hi there,

Would you mind to post this issue to our PRO forum?

Someone from our Pro support team will be able to help you within their earliest convenience!

Cheers!

Salahuddin Ahmed

Jun 17, 2019 at 6:47 pm in reply to: Login Hangs #98479

Salahuddin Ahmed
Member

Hi Andy,

I am feeling sorry that you are experiencing such an issue.

Try updating your WordPress to the latest version and then check.

If that doesn’t help, would you please share your WP Admin login in a private message/reply and let me check the issue for you?

Looking forward to hearing from you.

Cheers!

Salahuddin Ahmed

Jun 17, 2019 at 6:40 pm in reply to: Limit Password #98478

Salahuddin Ahmed
Member

Hi Glacomo,

Thank you for your post! I believe in our Pro version you won’t experience this issue and a whole lot of options are waiting for you there.

And most importantly our after sales service will amaze you.

You can purchase it from here!

If you have further query please let me know.

Cheers!

Salahuddin Ahmed

Jun 17, 2019 at 6:33 pm in reply to: Bug in Passwords validation #98476

Salahuddin Ahmed
Member

Hi Mark,

Thank you for your notification. We value our customer opinion.

We are working on this, hopefully, in our next update, it will be solved.

Cheers!

Salahuddin Ahmed

Jun 17, 2019 at 2:02 pm in reply to: Guest can see, but can't download #98461

Salahuddin Ahmed
Member

Hi Geza,

Accept greetings from WPDM team. It sounds awesome that you are using WordPress Download Manager for your need.

Set the “Subscriber” role in your “Allow Access” option in package settings meta box to allow only subscriber download. If guests can download the package even after that, then it means package category access is set to ‘All Visitors’. You can change it from category settings.

If you want me to check the issue there please send temporary wp-admin login info in private reply.

Cheers

Salahuddin Ahmed

Jun 12, 2019 at 7:13 am in reply to: Button template can't fund #98156

Salahuddin Ahmed
Member

Hi Geza, I am unable to login to your website with the above credentials.. would you please check and confirm?

Jun 9, 2019 at 4:30 pm in reply to: no preview in template editor #98015

Salahuddin Ahmed
Member

Hi FlavioT,

Would you please try disabling other plugins? Or alternatively, share me the temp login info in a private message?

Regards / Salahuddin Ahmed

Jun 8, 2019 at 6:09 pm in reply to: Private Download Links Usage Limit: ??? #97996

Salahuddin Ahmed
Member

Hi Anh, Could you please share a Temporary admin login in a Private reply to check out the issue?

Jun 8, 2019 at 5:00 pm in reply to: Private Download Links Usage Limit: ??? #97979

Salahuddin Ahmed
Member

Hi Anh,

Thank you for your query.

Yes, you can limit your daily downloads. For this purpose, you need to use the following plugin:

Download Limit

This is a pure plug n play add on, no settings required. You just need to set the numbers in setting page.

Download Limit Add-on

Regards / Salahuddin Ahmed

Jun 8, 2019 at 1:43 pm in reply to: WP user allowed only to upload files #97975

Salahuddin Ahmed
Member

Hi Francesco,

WPDM doesn’t have any user roles like that.

Logically if a user can create something, he is having the right to edit or delete that.

You can purchase our WPDM Pro version where you will be able to use front end upload option for specific users.

Regards / Salahuddin Ahmed

Jun 7, 2019 at 3:52 pm in reply to: How i must give direct download link with masterkey or without masterkey #97957

Salahuddin Ahmed
Member

Hi Akotherm,

Thank you for your query. If you already bought the WPDM Pro you can ask your question here for faster feedback > https://www.wpdownloadmanager.com/support/forum/download-manager-pro/

Using WPDM Pro version you can generate temporary download link which will bypass the access rules. Please refer to the attached images for details.

Regards / Salahuddin Ahmed

Jun 7, 2019 at 2:38 pm in reply to: All files disappeared… download impossible #97944

Salahuddin Ahmed
Member

Hi Jenna,

Thank you for your query.

It sounds really bad that your files are being disappeared. But keep the following in mind….

Wordpress Download Manager doesn’t delete uploaded files. Files should be stored in /wp-content/uploads/download-manager-files/ directory unless you have deleted them manually or move your server. Please check your /wp-content/uploads/download-manager-files/ directory to be sure if your files actually have been deleted or it is a path issue.

If you want us to take a closer look please send temporary wp-admin and FTP info in private reply.

With regards / Salahuddin Ahmed

Jun 7, 2019 at 1:29 pm in reply to: Both password and reCAPTCHA at the same time #97940

Salahuddin Ahmed
Member

Hi Rick,

Thank you for your query!

You can use any one option, not both together!

Regards / Salahuddin Ahmed

Jun 7, 2019 at 1:11 pm in reply to: Unable to activate Amazon S3 add-on on Download Manager Free #97935

Salahuddin Ahmed
Member

Hello!

Thank you for your query!

You can set your AWS credentials @ Settings Cloud Storage.

For details refer to the attached pictures!

Regards / Salahuddin Ahmed

Viewing 25 posts - 126 through 150 (of 152 total)
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