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Problems with the last Update

Viewing 10 posts - 1 through 10 (of 10 total)
Jun 18, 2019 at 10:30 pm #98614

Cristhian Guerra
Member

Hi, I have been usig the free version of Download Manager around three years ago. Recently update to the latest version and I had a problem:
The update modifies the way you view the downloads.

Could you help me with this problem.

Jun 19, 2019 at 4:19 am #98636

Salahuddin Ahmed
Member

Hi Christian,

Could you please share me a Temporary Admin login in private message, so that I can check the issue?

Jun 19, 2019 at 9:40 pm #98708

Cristhian Guerra
Member
This reply has been marked as private.
Jun 24, 2019 at 11:21 am #99034

lloyd thomas
Participant

I’m updating a website that uses an old version of your plugin. When I update to the new version of the plugin I loose all the file links.

Jun 25, 2019 at 1:27 pm #99603

Shahriar
Moderator

As you are updating from a very old version, you have to migrate old packages using migration add-on. The migration process discussed here https://www.wpdownloadmanager.com/support/topic/updating-from-wpdm-pro-v3-to-v4/

Anyway, I will do the migration for you but the login didn’t work. Could you please recheck the credentials?

Jun 25, 2019 at 1:32 pm #99604

lloyd thomas
Participant

Hi Shahriar

Thanks for getting back to me. I’m not a download manager pro user so I’m unable to view the migration process post. What credentials do you need and how should I send them to you?

Many thanks

Jun 29, 2019 at 1:19 am #103311

Kapil Dev Yadav
Member

Hi I think It is posted.
you need to follow the following steps after you update to v2.7 from v2.6:

Go to Admin Menu Downloads Settings Migrate tab
You will see all files you created with v2.6
Now select around 20-30 files at a time
And click “Save Settings” button
Continue the process for all of the files there
So you have migrated all data from v2.6 to v2.7
Sorry about the trouble, but now you need to re-assign categories to packages
Download and install Advanced TinyMce Button Add-on
You can use the add-on to generate short-codes
As you know, now you can get more free add-ons from here http://www.wpdownloadmanager.com/downloads/free-add-ons/

Jul 1, 2019 at 3:11 pm #107816

lloyd thomas
Participant

Hi there I’m actually trying to upgrade from 2.5.7 to 2.9.97 and there is no option to migrate, from looking at the database the file information was stored in a table called ahm_files but now it looks like its stored in wp_posts so I’m just trying to figure out a way I can convert the ahm_files data into posts, any help would be great thanks!

Jul 3, 2019 at 2:05 pm #107948

sandrine
Member

Hello,

I just upgraded to the version 2.9.99. Files don’t show up at all or not correctly anymore.
I’m not sure that it is related :

On one page with the following short code , the table doesn’t work
[wpdm_category id="CR Conseil Communautaire" toolbar="1" paging="1" jstable="1" order_by="title" order="asc" items_per_page="20" template="page-template-default" ]

https://www.ccdordogne-bessede.fr/conseils-communautaires/

On another one , I just uploaded about 20 files, but none of them show up and the older files disappeared, the page is blank .
Here is the shortcode used : [wpdm_category id="deliberations" toolbar="1"  paging="1" order_by="date" order="asc" items_per_page="20"
template="page-template-default"]
https://www.ccdordogne-bessede.fr/telecharger-les-deliberations/

Thanks in advance for your help, if possible, The documents are legal documents and must appear quickly on this website.

Jul 3, 2019 at 2:24 pm #107954

sandrine
Member

“You are not download manager pro user or your support forum access period is expired!”
That is true, I didn’t now, i should be one to get help .

Viewing 10 posts - 1 through 10 (of 10 total)

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