"The editor has encountered an unexpected error."

This topic contains 21 replies, has 2 voices, and was last updated by  Salahuddin Ahmed 22 minutes ago.

Viewing 15 posts - 1 through 15 (of 22 total)
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  • #103356

    b kh
    Member

    Hello,

    When I try to add the “Package” block I get an error message “The editor has encountered an unexpected error.” and the page crashes.

    It happens for all the other WPDM blocks and does not happen for any other non-WPDM blocks.

    I get the same error in Firefox and Chrome

    Download Manager Version 2.9.97
    Gutenberg Version 5.2.2

    According to the regular WordPress Plugin Dahsboard: WPDM – Gutenberg Blocks Version 1.2.2
    According to the WPDM addon page (/wp-admin/edit.php?post_type=wpdmpro&page=wpdm-addons) Version 1.0.5

    Firefox 67.0.4
    Chrome Version 75.0.3770.100

    I have uninstalled and reinstalled WPDM – Gutenberg Blocks using the regular WP plugin dashboard and the plugin store, as well as removing it and manually uploading the zip file of the plugin with no change in the error. Even when I upload with the zip file, it says that it is version 1.2.2. I think there may be an error in version number where it says 1.05 since when I go into the zip’s readme it clearly says it is version 1.2.2.

    • This topic was modified 2 weeks, 4 days ago by  b kh. Reason: added more detalis on my attempt to re-install
    #103358

    Salahuddin Ahmed
    Moderator

    Hi there, Mind to share me the Admin login in a private reply so that I can have a look inside and inspect the issue?

    #103360

    b kh
    Member
    This reply has been marked as private.
    #103363

    Salahuddin Ahmed
    Moderator

    Hi, Please remove this line from your .htaccess (from cpanel)

    AddHandler application/x-httpd-php56 .php

    After deleting cache try using php version 5.6, that will solve your issue.

    #103366

    b kh
    Member
    This reply has been marked as private.
    #103375

    b kh
    Member
    This reply has been marked as private.
    #105397

    b kh
    Member
    This reply has been marked as private.
    #105406

    Salahuddin Ahmed
    Moderator

    Hi there!

    Please keep some patience. We are working to resolve the issue!

    Hopefully will get a positive feedback soon!

    Cheers!

    Salahuddin Ahmed

    #105409

    b kh
    Member
    This reply has been marked as private.
    #107818

    b kh
    Member
    This reply has been marked as private.
    #107967

    Salahuddin Ahmed
    Moderator

    Create me a new login. I want to check!

    #107981

    b kh
    Member
    This reply has been marked as private.
    #109347

    Salahuddin Ahmed
    Moderator

    ok, use this email to create a new login neel_74@yahoo.com

    #109372

    b kh
    Member
    This reply has been marked as private.
    #109715

    b kh
    Member

    Hello!

    I haven’t heard anything from you in about a week. Was wondering if you were still working on a solution.

    Please let me know if I can do anything.

    Thanks!

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