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"The editor has encountered an unexpected error."

Viewing 25 posts - 1 through 25 (of 39 total)
1 2
Jun 29, 2019 at 1:05 pm #103356

b kh
Member

Hello,

When I try to add the “Package” block I get an error message “The editor has encountered an unexpected error.” and the page crashes.

It happens for all the other WPDM blocks and does not happen for any other non-WPDM blocks.

I get the same error in Firefox and Chrome

Download Manager Version 2.9.97
Gutenberg Version 5.2.2

According to the regular WordPress Plugin Dahsboard: WPDM – Gutenberg Blocks Version 1.2.2
According to the WPDM addon page (/wp-admin/edit.php?post_type=wpdmpro&page=wpdm-addons) Version 1.0.5

Firefox 67.0.4
Chrome Version 75.0.3770.100

I have uninstalled and reinstalled WPDM – Gutenberg Blocks using the regular WP plugin dashboard and the plugin store, as well as removing it and manually uploading the zip file of the plugin with no change in the error. Even when I upload with the zip file, it says that it is version 1.2.2. I think there may be an error in version number where it says 1.05 since when I go into the zip’s readme it clearly says it is version 1.2.2.

Jun 29, 2019 at 1:28 pm #103358

Salahuddin Ahmed
Member

Hi there, Mind to share me the Admin login in a private reply so that I can have a look inside and inspect the issue?

Jun 29, 2019 at 1:39 pm #103360

b kh
Member
This reply has been marked as private.
Jun 29, 2019 at 3:00 pm #103363

Salahuddin Ahmed
Member

Hi, Please remove this line from your .htaccess (from cpanel)

AddHandler application/x-httpd-php56 .php

After deleting cache try using php version 5.6, that will solve your issue.

Jun 29, 2019 at 4:22 pm #103366

b kh
Member
This reply has been marked as private.
Jun 30, 2019 at 12:33 am #103375

b kh
Member
This reply has been marked as private.
Jun 30, 2019 at 12:33 pm #105397

b kh
Member
This reply has been marked as private.
Jun 30, 2019 at 2:34 pm #105406

Salahuddin Ahmed
Member

Hi there!

Please keep some patience. We are working to resolve the issue!

Hopefully will get a positive feedback soon!

Cheers!

Salahuddin Ahmed

Jun 30, 2019 at 2:52 pm #105409

b kh
Member
This reply has been marked as private.
Jul 1, 2019 at 4:27 pm #107818

b kh
Member
This reply has been marked as private.
Jul 3, 2019 at 4:23 pm #107967

Salahuddin Ahmed
Member

Create me a new login. I want to check!

Jul 4, 2019 at 12:48 am #107981

b kh
Member
This reply has been marked as private.
Jul 5, 2019 at 5:37 pm #109347

Salahuddin Ahmed
Member

ok, use this email to create a new login neel_74@yahoo.com

Jul 7, 2019 at 2:06 pm #109372

b kh
Member
This reply has been marked as private.
Jul 13, 2019 at 3:24 pm #109715

b kh
Member

Hello!

I haven’t heard anything from you in about a week. Was wondering if you were still working on a solution.

Please let me know if I can do anything.

Thanks!

Jul 13, 2019 at 3:44 pm #109716

Salahuddin Ahmed
Member

Please provide me the login details here in a private reply with email neel_74@yahoo.com.

Jul 14, 2019 at 11:30 am #109779

b kh
Member
This reply has been marked as private.
Jul 14, 2019 at 1:38 pm #109786

Salahuddin Ahmed
Member

Please give me full admin access!

Jul 14, 2019 at 1:54 pm #109787

b kh
Member
This reply has been marked as private.
Jul 14, 2019 at 2:10 pm #109788

Salahuddin Ahmed
Member
This reply has been marked as private.
Jul 14, 2019 at 2:14 pm #109790

b kh
Member
This reply has been marked as private.
Jul 18, 2019 at 4:02 am #109943

Salahuddin Ahmed
Member

Hi B,
Could you please share your cpanel /file manager info with me? I want to see the WordPress files from inside. None of other WordPress installation dom-react.js is not conflicting with WPDM-Gutenberg block! but in your installation that is conflicting.
Looking forward to hear from you!
Cheers
Md Salahuddin Ahmed

Jul 18, 2019 at 4:58 am #109945

b kh
Member
This reply has been marked as private.
Jul 18, 2019 at 6:38 am #109946

Salahuddin Ahmed
Member

I know about File Manager, But that doesn’t help always!
Anyway, its an issue with core vs Gutenberg components, and a very unique type of issue!
Need your kind patience!

Jul 18, 2019 at 7:37 am #109950

b kh
Member
This reply has been marked as private.
Viewing 25 posts - 1 through 25 (of 39 total)
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