Shahjada

Shahjada

@admin Keymaster Joined Mar 16, 2011
6 Topics started
15,664 Replies posted
0 Favorites
15 yrs Member for

Forum Replies Created

Viewing 25 posts - 2,301 through 2,325 (of 15,664 total)
Jul 1, 2020 at 7:38 pm
#131973
Keymaster
Shahjada
Staff OP

You’re welcome.

Jul 1, 2020 at 6:51 pm
#131971
Keymaster
Shahjada
Staff OP

We just added the feature with the last update. You also can assign user to specific innterest group.

Jul 1, 2020 at 3:05 pm
#131952
Keymaster
Shahjada
Staff OP

It is working fine now. We have updated MailChimp add-on your site with field mapping feature, after mapping data field properly, it is working fine.
Image 2020-07-01 at 9.05.30 PM

Jul 1, 2020 at 12:31 pm
#131942
Keymaster
Shahjada
Staff OP

Got it, checking right now.

Jun 30, 2020 at 8:55 am
#131889
Keymaster
Shahjada
Staff OP

@Dean Chalk, may you please give me temporary wp-admin login info in a private reply of your staging site to check the issue,

Jun 30, 2020 at 8:46 am
#131886
Keymaster
Shahjada
Staff OP

You’re welcome.

Jun 30, 2020 at 8:07 am
#131883
Keymaster
Shahjada
Staff OP

Hi,
Yes it can. But in that case, you may need to tweek some css code.

Jun 30, 2020 at 4:27 am
#131875
Keymaster
Shahjada
Staff OP

Hi,
Please give me your URL. I shall check if front.js is serving from the cache.
However, unmasking download link will not affect protected download. Protected files are still protected.

Jun 29, 2020 at 6:55 pm
#131846
Keymaster
Shahjada
Staff OP

No worry, Unmask download link will not affect any behavior of private download links. We shall adjust bootstrap 4 and keep it compatible with Avada, we shall customize bootstrap with wpdm heavily, shall keep only the part need with wpdm.

Jun 29, 2020 at 6:50 pm
#131843
Keymaster
Shahjada
Staff OP

@Dean Chalk, Download link were not working for you, as /download-manager/assets/js/front.js file on your site still loading from the cache, not the latest version.

Jun 29, 2020 at 6:42 pm
#131841
Keymaster
Shahjada
Staff OP

bootstrap 3 is okay, just unmask download link, it will work fine.

Jun 29, 2020 at 4:43 pm
#131827
Keymaster
Shahjada
Staff OP

Slider shortcode:
[wpdm_slider id="1,2,3..."]

Jun 29, 2020 at 4:39 pm
#131825
Keymaster
Shahjada
Staff OP

Hello Fabrizio Cani ( @graph-x ), please give me your URL in a private reply to check.

Jun 29, 2020 at 3:48 pm
#131810
Keymaster
Shahjada
Staff OP

Hui,
In that case, it is happening due to the js cache. Please try cleating the cache. Alternatively, in the latest update 3.1.02, we have added an option to unmask the download link, that option will resolve the issue regardless of the js cache.

Jun 29, 2020 at 3:45 pm
#131809
Keymaster
Shahjada
Staff OP

Try adjusting them to 1600 px max.

Jun 29, 2020 at 3:41 pm
#131808
Keymaster
Shahjada
Staff OP

Here is the shortcode:
[wpdm-archive button_style="inverse" link_template="default" order_by="post_title" order="asc" items_per_page="9" cat_view="compact" cols=1]

Jun 29, 2020 at 3:21 pm
#131802
Keymaster
Shahjada
Staff OP

Hi,
Please update to wpdm v5.1.14. Also, if you are using Bootstrap 3 UI in wpdm UI setting, please select Bootstrap 4, bs 3 will be dropped soon and we are not maintaining it anymore. Finally, clear all cache. That should resolve the issue. Also, you may unmask download link from wpdm settings to resolve the issue:
Unmask

Jun 29, 2020 at 6:22 am
#131745
Keymaster
Shahjada
Staff OP

Hi,
Minimum PHP version requirement is 5.6 as the latest version of WordPress.

Jun 29, 2020 at 6:19 am
#131744
Keymaster
Shahjada
Staff OP

Hi,
No worry, the issue is fixed in v3.1.01, please update your copy, it will be working fine again.

Jun 29, 2020 at 6:18 am
#131743
Keymaster
Shahjada
Staff OP

Hi,
The latest version 3.1.01 is backward php version ( 5.6 ) compatible now. Please update your copy.

Jun 28, 2020 at 6:04 pm
#131726
Keymaster
Shahjada
Staff OP
This reply has been marked as private.
Jun 27, 2020 at 6:55 pm
#131676
Keymaster
Shahjada
Staff OP

Hi,
We have fixed the issue, an update is coming within the next few hours.

Jun 27, 2020 at 5:32 pm
#131674
Keymaster
Shahjada
Staff OP

I see, change 6 sites are lots of work, ok, don’t worry, we are checking it on our side. But upgrading PHP will be safer for you if those sites are serious for you.

Jun 27, 2020 at 5:12 pm
#131672
Keymaster
Shahjada
Staff OP

Actually, you will have to upgrade php version very soon, wordpress also dropping backword compatibility very soon. Here is wordpress requirements:

Requirements

Jun 27, 2020 at 4:03 pm
#131670
Keymaster
Shahjada
Staff OP

@sybillevz, here are the ways:

  • Importing Products: You can create a CSV file with product data following wpdm importable CSV file form and import them to wpdm in a click. Please follow the doc: https://www.wpdownloadmanager.com/doc/bulk-import/
  • Import Customers/Clients: If they are WordPress users, you don’t need to change anything here, otherwise, you may use user import plugin from wp.org
  • Assigning products to customers: there are 2 ways:
    1. You may use Premium Packages Add-on, install and activate it, then go to Admin Menu ► Downloads ► Orders ► Create order manually and assign to existing customer. Customers will be able to download the products from User Dashboard ► Purchases Menu
    2. Or, you may use Advanced Access Control add-on, and from edit package with you can assign a package to sepcific users. Customers will be able to download assigned items from User Dashboard ► My Downloads
Viewing 25 posts - 2,301 through 2,325 (of 15,664 total)