Shahjada

Hi,
I’m adjusting it. However, if you see any such issue in the future, please user attempt block recovery option instead of the convert to HTML:

However, if you want to add simple math captcha ( not reCaptcha ) or any additional field with email lock from, you may use Advanced Custom Field add-on ( https://www.wpdownloadmanager.com/download/advanced-custom-fields/ ), we shall add simple math captcha ( not reCaptcha ) support for that add-on with the next update.

Hi,
I see you have enabled 2 locks ( Email lock and reCaptcha lock ), users need to apply anyone to download the item, not both. Lock options work as OR not AND.

That is not coming from a widget, the items per page there probably controlled by your theme or any other plugin.

Hi,
Thanks for pointing it out, we have fixed the issue. Plugin is updated on your site too. Thanks.

Hi,
It was probably due to cache, download links are working for me. Please try now.

We have adjusted it on our side too. So, no worry about the next update.

There it should work fine, if not, then it could be an issue. with your theme or another active plugin.

You can use shortcodes in any pages except in the file description.

The shortcode is generated from that file/download, you actually don’t need to put it there at all, however, the shortcode is necessary, when you want to show the file/download to somewhere else, like in another page or post.

Okay, may you please tell me why did you put the shortcode [wpdm_package id='1405'] in the page content?

Hi,
You can’t use same page shortcode in the page content like this:

That creates an infinite loop. Also, there is no need for that.
The page is showing fine now:

Thanks :).

Not sure exactly. But, no one else reported such an issue.

Please give me temporary wp-admin login info in a private reply to check your issue,

The update is available now.

Hi,
Don’t worry, the cache should be cleared automatically by now, I think you can mask download link again. Also, we are releasing a new update today, where we are adding version number with js file, so that it auto clears cache with each plugin update

Hi,
Actually, you need to create a custom search result page using shortcode [wpdm_search_result] form the search widget where you only will see download manager files from your search. And the search query arg name is search. So, there is no issue with the widget.

Yes, the cache issue will only happen for the device previously opened the page, also, that should be temporary, as eventually browser cache clears automatically.

“Unmask Download Link” only will affect the public download link and when you unmask link they are easily crawlable by bots. But private downloads are always secure.

Hi,
Thanks for pointing it, we have found the issue and adjusted it for the next update.

@jpo, there is no issue with download link actually, in the last update we have changed js file front.js, removed some inline js code to front.js. So, for some users, the front.js is serving from the old cache, that’s what making download link irresponsive. Please try clearing the browser and server cache.

Hi, please give me your URL to check.

@angle95, Download button is working fine for me, on your side, it is happening due to browser cache.

Please try clearing the browser cache. Alternatively, you can use “Unmask Download Link” option, then download links will work regardless of the browser cache.