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Hi,
Sorry for the delay, if you want to edit the template, please create a dir named private-message inside your active theme dir. And copy pm-modal-form.php there and edit as per your need.
And file attachment option with the modal window will be available with the next update.
Hi,
It was due to user download stats. However, from the next update, we shall use a separate table for this. For now, please delete all meta with the name __wpdmx_user_download_count
It is something related to your server memory, please change items per page to 5
After the purchase is completed, it has no dependency on the coupon code used. You may delete it.
No plugin can do that automatically, they use WP Cron, but using WP Cron may slow down your site and impact the visitor experience for high traffic sites, and may not run properly for low traffic site. Ready more about it here:
You may use https://cron-job.org/en/ to run your corn job.
This is not a problem. When you using any cache plugin with an e-commerce solution WPDM or WoCommerce, certain dynamic pages ( cart, login, signup, user dashboard/account ) need to be excluded from cache.
DOWNLOAD ERROR, FILE NOT FOUND will show if no file is attached or the attached file is not available anymore. Please give me an URL with 2 download buttons to check.
Yes, you can disable “Auto Renewal” from the premium package settings:

For default value setup and bulk update of a package settings, you will need:
Create a page template using only template tag [description] and use it for the packages.
Docs:
https://www.wpdownloadmanager.com/doc/templates/creating-a-new-template/
https://www.wpdownloadmanager.com/doc/templates/template-tags/
How To Configure a Cron Job
https://blog.cpanel.com/how-to-configure-a-cron-job/
Updated the plugin, now, you can add https://retailers.canadel.com/?s3sync=1 to your cron.
Yes, purchased plan ( role ) assign to the user. And a user can have multiple roles.
That can be done using the pro membership plugin. If all those packages are assigned to any membership roles, subscribers of that membership plan will be able to download them free. They need to go to User Dashboard ► My Downloads
The page is loading fine from the account you sent me:

Yes, simply download the plugin from our site and update.
Please check now. I’ve updated the plugin.
Okay, the compatibility issue with the path fixer add-on is adjusted.
Checkout without payment gateway directing for 0 sum cart is resolved with the latest update. However, if you see processing status, that could be related to your API credential issue, please check your PayPal API credentials.
# activate a subscription (monthly membership) and then download all available packages for free.
► That’s what the pro membership plugin does.
Send me temporary wp-admin login info, I shall set that up there for you.