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Please deactivate and delete what you are using now, download the latest version from https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases, then install and active.
Update to the latest version. The codebase is changed totally in the new version.
Hi,
Please follow the steps to upgrade:
1. Please deactivate all wpdm add-ons
2. Download the latest versions from https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases ( core plugin and add-ons )
3. Install and activate the latest version
4. Activate your add-ons
5. Done!
From the next update, you will be able to use the automatic upgrade as usual.
Or, send me temporary wp-admin login info in a private reply, I shall do that for you.
Okay, the add-on is removed.
The shortcode you are using, looks like from another plugin, you may need to contact that plugin support. You may try adding wpdm package shortcode there:
Or you may also contact that plugin support.
Tell me first, where are you facing problems now, in your live site or staging site?
Nothing else, here it is:
Your staging site doesn’t need it as you were not using a custom header/footer or template.
It looks like another plugin or active theme has a class with the same name, for this moment, please open /wp-content/plugins/download-manager/src/Widgets/WidgetController.php and remove the line include __DIR__.'/Affiliate.php';
In the next update, we shall change the filename to avoid the naming conflict.
I’ve tested on our site, emails are functioning properly, please check your server log or settings, why emails are not sending even though the email function is triggering properly.
Okay now, after I added add_filter("wpdmpro_single_main_loop", "__return_true");, it was not showing properly on live site due to custom templates.
A discussion to help establish release specifications for master cell banks of parental host cells
First of all, please rename the wpdm plugin dir from download-manager-6.0.3 to download-manager, then let me know.
@cwlc, you don’t need to use shortcode like [widget id="wpdm_listpackages-15″], I’ve installed wpdm Gutenberg blocks add-on, you may use it to embed packages visually.
In case, you missed it, here is how to use wpdm Gutenberg block:
Okay now, after i’ve updated the archive page add-on.
The issue was due to js errors coming from other plugins, however, after deactivating the cache plugin it is working fine, please exclude the live chat room window excluded from the cache.
Hi,
Your license key is active and open, it should work fine, but, it looks like your server firewall is blocking wpdownloadmanager.com while trying to validate the key.
Please send me temporary wp-admin login info in a private reply to check your issue in detail.
Hi,
you purchased only WordPress Download Manager Pro, no premium add-on is included there. However, please let me know where exactly you are facing a problem and give me temporary wp-admin login info in a private reply, I shall assist you with the setup.
Hi,
Sorry for the confusion, I just rechecked wpdm 5 code, and the adjustment for wpdm 6 is coming within tomorrow.
Hi,
Multi-file downloads are working fine. You simply need to attach the file using the server file browser ( as server path ) instead of using the media library button ( where they attach as URL ).