Shahjada
Forum Replies Created
The issue is fixed and updated on your site. Working fine now.
I forgot, with video player active, there is another option, selection hide everything from wpdm settings:

That may serve your purpose.
ex:
https://members.ateb-group.co.uk/download/webiber
the player is always playable for everyone. However, soon we shall bring more control options for the video and audio player.
We have fixed the issue with v6.0.3. Also, updated on your site.
To use custom file type icons, please user template tag [file_type_icon] or PHP code <?= WPDM()->fileSystem->fileTypeIcon($filename_or_ext); ?>
And you need to create a dir named wpdm-file-type-icons inside /wp-content/uploads/ dir and add your file type icons, all icons should be in SVG format.
In that case, updating wpdm will not erase your icons.
Hi,
If you want to embed video on the page, please use the option “Attach from media library” or attach video as URL.
Example:
https://members.ateb-group.co.uk/download/webiber
You may remove your forum topic subscriptions from here:
https://www.wpdownloadmanager.com/support/users/24se7en/subscriptions/

Okay, it is fixed and updated on your site, a public update will be released within the next few huors.
Hi,
Sorry for the inconvenience, we have found the issue and fixed it on your site, also public update coming within next few hours. Use you continue using [wpdm_tag] now :).
Hi,
You don’t need to update your main plugin to pro, but need to update add-ons to the latest version, then it will work.
Checking, please give me ftp access in a private reply.
May you please reactive the login info for once again. I need to check the thumb function again, we have added some additional improvement on our site, I want to check it in your setup and update wpdm there, so that you don’t face any trouble in future updates.
Hi,
I’m checking the thumbnail issue now.
Hi,
It was an issue with the doc preview. We have fixed the issue on your site, also released an update.
Hi,
TinyMCE add-on is updated, you can continue using it. Also, please update all add-ons too as soon as you updated wpdm to keep the add-ons compatible.
All shortcodes are exactly the same, except [wpdm_tag].
Extremely sorry for your inconvenience and thanks for staying with us. This update is the biggest one in the last 8 years, though we tested it a lot before release, users still found a few minor bugs, but we are working day and night, clear them all. We shall not miss adding changelog anymore, promise :).
However, you can manually edit the file size from here:

ok, btw, the package details page issue is due to the outdated single-wpdmpro.php template in your theme dir, simply delete the file to fix the issue and you may use wpdm page template from Admin Menu ► Downloads ► Templates ► Page Templates
Hi,
This is a major wpdm update, you need to update all add-ons to keep it working with the latest version.
Updated to v6.0.2 and lightbox is working fine now