Forum Replies Created
Hi,
We have added an option to bypass the conflict with the last update. Please add the following lines at the end of your theme’s functions.php when you are using custom template:
add_filter("wpdmpro_single_main_query", "__return_true");
add_filter("wpdmpro_single_main_loop", "__return_true");
The user search issue is fixed, we shall update the chart library soon.
The issue was due to an outdated download notification add-on, I’ve updated the add-on, and it is working fine now.
In 3.2.11, the class is renamed to WPDM_Affiliate to resolve the naming conflict. Code is here https://plugins.svn.wordpress.org/download-manager/trunk/src/Widgets/Affiliate.php.
Please try deleting and reinstalling from wordpress.org. If that doesn’t resolve the issue, it could be something else, please send me temporary wp-admin login info in a private reply to check it on your site.
Hi,
WPDM emails are working fine now on your site, finally, I found the issue was due to email template settings. I’ve selected the email template and saved settings again and it started working fine.

Pro comes with lots of additional features are multi-file packages, email lock and many more. But, I’m not sure what screenshot you are talking about. Also, you can use 15 add-ons for free ( https://www.wpdownloadmanager.com/downloads/free-add-ons/ ) with the wpdm pro.
Hi,
For such site migration, you even don’t need to use wpdm export/import option. You can use wp’s native data export/import option, which will work perfectly for featured images too.

Hi,
Rest API add-on update is coming soon.
Please deactivate and delete what you are using now, download the latest version from https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases, then install and active.
new version doesn’t have /download-manager/libs/ dir.
Update to the latest version. The codebase is changed totally in the new version.
Hi,
Please follow the steps to upgrade:
1. Please deactivate all wpdm add-ons
2. Download the latest versions from https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases ( core plugin and add-ons )
3. Install and activate the latest version
4. Activate your add-ons
5. Done!
From the next update, you will be able to use the automatic upgrade as usual.
Or, send me temporary wp-admin login info in a private reply, I shall do that for you.
Okay, the add-on is removed.
The shortcode you are using, looks like from another plugin, you may need to contact that plugin support. You may try adding wpdm package shortcode there:

Or you may also contact that plugin support.
Tell me first, where are you facing problems now, in your live site or staging site?
Nothing else, here it is:

Your staging site doesn’t need it as you were not using a custom header/footer or template.
Please update WordPress.That will resolve the issue.
It looks like another plugin or active theme has a class with the same name, for this moment, please open /wp-content/plugins/download-manager/src/Widgets/WidgetController.php and remove the line include __DIR__.'/Affiliate.php';
In the next update, we shall change the filename to avoid the naming conflict.
I’ve tested on our site, emails are functioning properly, please check your server log or settings, why emails are not sending even though the email function is triggering properly.
Okay now, after I added add_filter("wpdmpro_single_main_loop", "__return_true");, it was not showing properly on live site due to custom templates.
A discussion to help establish release specifications for master cell banks of parental host cells
First of all, please rename the wpdm plugin dir from download-manager-6.0.3 to download-manager, then let me know.
@cwlc, you don’t need to use shortcode like [widget id="wpdm_listpackages-15″], I’ve installed wpdm Gutenberg blocks add-on, you may use it to embed packages visually.

In case, you missed it, here is how to use wpdm Gutenberg block: