Forum Replies Created
okay, shall adjust it with the next update.
WP-Optimize - Clean, Compress, Cache plugin was messing up some inline js code, that is what causing this trouble. Okay now after deactivating that plugin.
Hi,
I’ve updated wpdm pro and all wpdm add-ons, everything is okay now.
Please update wpdm and all wpdm add-ons. That will resolve the signup issue.
WPDM – Tag Importer is for the old wpdm users, who need to migrate tags from the old system to the new one.
Here is the tag importer plugin:
https://www.dropbox.com/s/olxlius9wpy0rh4/wpdm-tag-importer.zip?dl=1
WPDM Pro latest version required WP 5.3+.
Without update and support, we can’t tell if you get an error or not, but it will not be due to WPDM. As you have it working now, if you don’t change anything around your site, it should be working fine.
You need to place the code at the end of the active theme’s functions.php.
Yes, please use the following code:
add_filter("wpdm_video_player_html", function ($player, $packageID, $file, $width){
if(!WPDM()->package->userCanDownload($packageID)) $player = \WPDM\__\Messages::permission_denied($packageID);
return $player;
}, 10, 4);
You may deactivate it from the plugins page. The plugin name is Premium Packages - Sell Digital Products Securely.
However, may you please tell me what is missing there that you need, we may add it with the next update.
It was due to css conflict, I’ve added the following code at the end of your active thneme’s functions.php to resolve it:
add_action("wpdm_modal_iframe_head", function(){
?>
<style>
.modal-open #wpdm-locks{
display: block !important;
opacity: 1 !important;
}
#wpdm-locks .modal-content{
padding: 40px 10px 10px !important;
}
</style>
<?php
});
Hi,
Your site is sending password reset emails, but looks like you using a plugin or something to disable password reset:

We are updating the one drive add-on soon.
WP’s native export/import should work fine without any doubt, but wpdm needs to be active before you import the data. Please send me the XML file and temporary wp-admin login info to help you with the import. Still, you can use wpdm’s CSV import option. To import featured images, you need to use the absolute image path.
Hi,
I’m not seeing any new payments. Your order was expired on Oct 21, 2018. May you please send me the invoice from the payment gateway you received.
Hi,
Sorry for your inconvenience, checking now.
To modify that feature, please copy src/Package/views/lock-options/email-lock-form.php to {active-theme-dir}/download-manager/lock-options/email-lock-form.php
okay now, the issue was due to outdated wpdm template files in your theme dir.
Hi,
It shouldn’t happen with the latest version of wpdm pro. If you are not using 6.0.4, please update, otherwise, give me temporary wp-admin login info in a private reply to check in detail.