Shahjada

Forum Replies Created

Viewing 25 posts - 4,076 through 4,100 (of 15,664 total)
Mar 11, 2017 at 6:09 am
#54906
Keymaster
Shahjada
Staff OP
This reply has been marked as private.
Mar 10, 2017 at 5:19 pm
#54897
Keymaster
Shahjada
Staff OP

Nothing was wrong, 2 notifications the add-on’s feature, most users need it :), #1 is when user fill the form and submits and #2 is when any user actually downloads the item.

Mar 10, 2017 at 5:17 pm
#54896
Keymaster
Shahjada
Staff OP

2. ” is there a short code to add like button template for the image button?” — Sorry, not clear
3. Depends on your style  preference.

Mar 10, 2017 at 5:15 pm
#54895
Keymaster
Shahjada
Staff OP

Part #1

Those steps are for server dir import, you used coc/101858FL873 J1772-181.pdf for files field, so you need to keep the file in /wp-content/uploads/download-manager-files/coc/ dir to be available for download.

Part #2

It is because of request timeout in your server, you need to adjust/increase php execution time limit from your server, but for import file with large entry, advanced csv importer add-on is better:

Advanced CSV Importer

 

 

Mar 10, 2017 at 4:49 pm
#54894
Keymaster
Shahjada
Staff OP

@homeown, Actually, the issue only happening for the users who is still using the old version. And you know, plumber sometimes may need access to your house to fix the pipe.

License error may happen for following reason:

  1. You are using older version ( < 4.6.3 )
  2. cURL is not active on your server
  3. Server firewall is blocking http://www.wpdownloadmanager.com
  4. License key already applied in a site

If answers are “No” for all of the points above, the license will work just fine. Still, only 10 or fewer users in total were facing the issue due to the reasons mentioned above, which is less than 1% of our new user of any single day. However, we are taking care of every issue anyone having there, but you know, it is sometimes hard to find the reason without checking it where it is exactly happening.

So, as you are facing license issue, here are the steps to follow:

  1. If you are not using latest version, please update, that resolved the license issue for all major users, who were facing license issue after moved license server from HTTP to https
  2. If you are using the latest version and still facing license issue, please check if cURL is disabled or not working properly on your server.
  3. Final steps is to check server firewall, of that is blocking wpdownloadmanager.com
  4. But if you already applied key on a site and now trying to change the domain, you need to give me the key in a private reply to unlock it.
  5. And if you can’t detect or decide what it is, you need to allow us to access your site to check the issue and adjust it and that is the regular way when customers need support, nothing unusual there, but we respect individuals decisions and privacy policy.
Mar 10, 2017 at 4:12 pm
#54892
Keymaster
Shahjada
Staff OP

That will require custom coding, however, please allow us few more day, we are finishing it within this month, we shall keep your signup page style too 🙂

Mar 10, 2017 at 4:07 pm
#54891
Keymaster
Shahjada
Staff OP

I’m not seeing any such issue, I found, all allowed packages are accessible for “jma123” (BTW, I’ve changed jma123’s password to jma123 to try from that account ). Or, am I missing something? In that case, please give me an url where I can see the issue.

Mar 10, 2017 at 3:24 pm
#54889
Keymaster
Shahjada
Staff OP

Seems like you are trying to add PHP code in the page template, that is not possible, but if you want to create a template for wpdm pro, please check here:

Template Files

Mar 9, 2017 at 11:07 pm
#54874
Keymaster
Shahjada
Staff OP

Awesome, we shall adjust it in our side too so that your don’t face the issue anymore.

Mar 9, 2017 at 10:44 pm
#54873
Keymaster
Shahjada
Staff OP

Please give me FTP access to plugins dir and temporary wp-admin login info in a private reply.

Mar 9, 2017 at 10:28 pm
#54872
Keymaster
Shahjada
Staff OP

Please update to latest version of wpdm pro.

Mar 9, 2017 at 10:25 pm
#54871
Keymaster
Shahjada
Staff OP

Please update to latest version of wpdm pro.

Mar 9, 2017 at 10:20 pm
#54870
Keymaster
Shahjada
Staff OP

Okay, 2nd notification is disabled now.

Mar 9, 2017 at 9:58 pm
#54869
Keymaster
Shahjada
Staff OP
  1. You need to add it from Admin Menu Downloads Settings Quick Forms tab  when you want to add with email lock:
    https://www.evernote.com/l/AV3wrZsVMM1JkIZDii4NFPzjoVOGgcl8SYsB/image.png
  2. Please give me an URL to check
  3. You need to do that by adding some css.
Mar 9, 2017 at 9:34 pm
#54868
Keymaster
Shahjada
Staff OP

@joeldault, the license should work fine now.

@carl5243
, ok now, problem was, curl was not working well on your server, however, I applied an alternative approach to adjust this. However, I also added it on my side for next update.

Mar 9, 2017 at 7:59 pm
#54864
Keymaster
Shahjada
Staff OP

Yes 🙂

Mar 9, 2017 at 8:01 am
#54846
Keymaster
Shahjada
Staff OP

@carl5243, it is not plugin version, it is the license server moved to https from http,  please reactivate the temporary login info to check.


@joeldault
, please give me temporary wp-admin login info in a private reply to check.

Mar 9, 2017 at 7:55 am
#54845
Keymaster
Shahjada
Staff OP

ok now.

Mar 9, 2017 at 7:24 am
#54844
Keymaster
Shahjada
Staff OP

please give me tmeporary wp-admin login info in a private reply and the role assignment plugin name to check.

Mar 9, 2017 at 6:07 am
#54841
Keymaster
Shahjada
Staff OP
  1.  It is handled by WP  :).
Mar 9, 2017 at 6:05 am
#54840
Keymaster
Shahjada
Staff OP

Hello Chris,

Thanks for your appreciation.

The string you want to change is hard coded in wpdm-archive-page.php, also available in wpdm-archive-page/languages/wpdmap.po, for now you need to change it from there, however, we have plan to add it as short-code parameter soon.

Mar 8, 2017 at 6:11 am
#54805
Keymaster
Shahjada
Staff OP

Update is coming within this month.

Mar 8, 2017 at 6:08 am
#54804
Keymaster
Shahjada
Staff OP
  1. You may use this add-on:
    http://www.wpdownloadmanager.com/download/advanced-custom-fields/
  2. Add align=center with short-code, ex:
    [wpdm_button_template id=6790 style="coffee" align="center"]
  3. You need to configure email from Admin Menu Templates Email Templates
  4. You may use this add-on:
    https://www.wpdownloadmanager.com/download/download-notifications/
Mar 8, 2017 at 6:00 am
#54803
Keymaster
Shahjada
Staff OP

Please try at wordpress.org, Though, I searched there for you, but didn’t see any good one.

Mar 7, 2017 at 11:40 pm
#54801
Keymaster
Shahjada
Staff OP

Admin URL returning 403 with message Access to this resource on the server is denied!

Viewing 25 posts - 4,076 through 4,100 (of 15,664 total)