Shahjada

Shahjada

@admin Keymaster Joined Mar 16, 2011
6 Topics started
15,664 Replies posted
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15 yrs Member for

Forum Replies Created

Viewing 25 posts - 3,276 through 3,300 (of 15,664 total)
Jul 12, 2017 at 7:53 am
#60317
Jul 12, 2017 at 7:51 am
#60316
Keymaster
Shahjada
Staff OP

You are seeing that red x, because download manager is not configured properly, you should see a message there, but you need to put it in wpdm settings page. However, it seems like you didn’t set any access role for the file, you can set roles from add/edit file window:

https://www.evernote.com/l/AV1lr1Hn_fZCo4FZ7GwMg9QqAtZ4BfRKeNYB/image.png

Jul 12, 2017 at 7:45 am
#60314
Jul 12, 2017 at 7:44 am
#60313
Keymaster
Shahjada
Staff OP

You need to put the shortcode in page or post content. Please use  following add-on to generate shortcodes:

Advanced TinyMCE button

For tree view, download and install following add-on:

WPDM Extended Short-codes

Jul 12, 2017 at 7:41 am
#60312
Jul 12, 2017 at 7:39 am
#60311
Keymaster
Shahjada
Staff OP
This reply has been marked as private.
Jul 12, 2017 at 7:20 am
#60308
Jul 12, 2017 at 7:00 am
#60307
Keymaster
Shahjada
Staff OP

Package would contain multiple files
— Yes, you simply have to continue uploading files as many as you need to add with that package

Can user choose which files to be downloaded
— Yes, you have to enable single file download

After downloaded, files will have a notation that they have been previously downloaded by that user
— No such feature is available, but a user can see their download history from their profile page, however, the feature can be added through some customization.

 

Jul 12, 2017 at 6:56 am
#60306
Keymaster
Shahjada
Staff OP

WordPress Download Manager 3.3.8 is mailed to you.

Jul 10, 2017 at 9:30 pm
#60252
Keymaster
Shahjada
Staff OP

Google viewer was having an issue in showing your pdf, so used a different approach to show the preview.

Jul 8, 2017 at 10:38 pm
#60194
Keymaster
Shahjada
Staff OP

The problem was the cross-origin request blocking issue.  However, I’ve change frontend from HTTP to https and everything is working fine now.

Jul 8, 2017 at 10:16 pm
#60192
Keymaster
Shahjada
Staff OP

Do not use [thumb] or [thumb_WxH] tag in link/page template, instead use [preview] tag to show image preview.

Jul 8, 2017 at 10:13 pm
#60191
Keymaster
Shahjada
Staff OP

doc preview is showing fine now.

Jul 6, 2017 at 3:20 pm
#60085
Keymaster
Shahjada
Staff OP

If you want to check user’s download history, you can do that from Admin Menu Users Hover On Any User Download Stats

Jul 6, 2017 at 3:18 pm
#60084
Keymaster
Shahjada
Staff OP

Sorry for your trouble, we added some additional template in few version and forgot to add those in pro version and no other user also ever asked, however, we shall add those missing templates with pro version now and will be available with the next update.  Still changing short-code shouldn’t take more than few mins. Thanks.

Jul 6, 2017 at 3:13 pm
#60083
Jul 6, 2017 at 8:43 am
#60070
Keymaster
Shahjada
Staff OP

1st tab on stats page shows monthly download stats.

Jul 6, 2017 at 8:18 am
#60068
Keymaster
Shahjada
Staff OP

Login still not working for me:

https://www.evernote.com/l/AV2_gfQAS-RDwZUB766LQcu8ocpK7LdWlLkB/image.png

However, please follow the steps to fix the issue:

  1. Deactivate and Delete currently active  WPDM – Premium Packages plugin
  2. Go to Admin Menu Downloads Add-ons
  3. Install and Active WPDM – Premium Packages plugin again

Done.

Jul 6, 2017 at 8:12 am
#60067
Keymaster
Shahjada
Staff OP

Issue fixed, the downloads are working fine now, however, we had fixed the issue with the latest version, you have an old version installed.

Jul 6, 2017 at 7:33 am
#60063
Keymaster
Shahjada
Staff OP

Speed is ok now, for some reason, your server was talking very long time to generate dynamic thumbnails. So, I’ve disabled that part in file download-manager/libs/class.Package.php

Jul 6, 2017 at 6:52 am
#60061
Keymaster
Shahjada
Staff OP

About the files/packages, users only will be able to manage ( edit/delete ) their own files/packages, that is how wpdm pro originally works.

Jul 6, 2017 at 5:47 am
#60054
Keymaster
Shahjada
Staff OP

You’re welcome :).

Jul 6, 2017 at 5:45 am
#60053
Keymaster
Shahjada
Staff OP

Try again please, all are open now.

Jul 6, 2017 at 5:24 am
#60051
Keymaster
Shahjada
Staff OP
This reply has been marked as private.
Jul 6, 2017 at 5:19 am
#60050
Keymaster
Shahjada
Staff OP

My ip: 45.125.223.109

Viewing 25 posts - 3,276 through 3,300 (of 15,664 total)