Forum Replies Created
Hi,
“work for us” page is showing fine for me, also downloads are working well too:
https://www.evernote.com/l/AV3CpLTSds5F6In4lPald7THxHcR7WNYj_YB/image.png
Hi,
It is not PHP version incompatibility, It is something like javascript conflict or some server security rule, please give me FTP access to plugins dir to check the issue in details and resolve it.
@dawsonrussell, it looks like you already purchased wpdm pro too, so everything should be working fine now. Please post in pro forum https://www.wpdownloadmanager.com/support/forum/download-manager-pro/ for faster/priority support.
Please give me temporary wp-admin login info in a private reply to check and adjust the issue by adding some CSS.
Hi,
I’ve updated the plugin and subscribe buttons are working fine now.
Hi,
Please download and install following plugin to resolve wpdmpp_currency_sign issue:
For allow access option, look like any of the selected category ( Themes, Free Themes ) has “All Visitors” selected, as package access also inherits access roles from the assigned category.
Hi,
The setting is not saving due to some security rule applied by your hosting company, Please show them the screenshot below and ask them to fix it:
https://www.evernote.com/l/AV0bpNP_mmZKWLPMJiwF6O7hIQagdzxqCX8B/image.png
Okay now, I just updated the premium package add-on. And renamed download-manager dir in active theme folder.
Yes, we already have updated the text domain for the next update :).
Yes, forgot to update S3 add-on, now updated and working fine.
@norawendel, I’ve updated the upcoming latest version in your site, but now, it seems like there is some old version template file incompatibility in your active theme folder, please give me FTP access to wp-contents dir to adjust the template file and complete the setup.
Thanks.
@psinternational, wpdm doesn’t send an email to admin when someone signup. However, we have added the email option in the upcoming update.
Please give me temporary wp-admin login info in a private reply to check your issue.
Hi,
I’ve updated download manager, premium package and 2co add-on, everything is working fine now.
The login info you gave in the previous reply is not working, Please reactivate the login info.
Hi,
Finally, we have found the issue and adjusted it, please reactivated the login info to update it in your installation.
@orisma, Sorry for your trouble. You can get your license key, license button is active now.
Also, ecommrce pack single site is available now:
Thanks for staying with us 🙂
Hi,
Sorry for the delayed reply. May you please explain the following little more:
I found that the login permissions were not being carried over. If there is a way to do both, I would love to know it?
Please give the HTTP auth login info too:
https://www.evernote.com/l/AV06FPZas2xDJJFyaeQIcQ9Kj_ta06aFa8QB/image.png