Hello,
The [page_link]
will show package title with package link.
Currently it is not possible by default to change the download button link to package link.
It needs some php customization in download-manager > tpls/tpls3 > wpdm-all-downloads.php
file,
please let me know, if you want the changes.
Thanks
Hi @b-maria,
You are welcome. I am always at your service mam.
However, Your inserted shortcode was wrong that’s why it was not working.
You will find the valid shortcode format in the below link and please copy a shortcode by following this in the future.
WPDM Directory Add-on
Have a good day.
I’m getting a jquery error when clicking the download button.
Works when logged in (no error and modal comes up). Error when logged out (and no modal comes up)
Link to my download page: https://www.neiengineering.com/technical-papers/
Screenshot of error here: https://snipboard.io/4yobfw.jpg
Any idea what is going on here?
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Hi, I have a custom template that allows Vimeo videos to play in a Lightbox popup which seems to have broken due to one of the updates. Now the link just takes you to the video on the Vimeo website (not even in a new window).
The HTML for the custom template ‘Plain link video’ is:
<span class=’plain-link’>[title]</span> <span class=’plain-link-download’>[video_preview_modal]</span>
Any ideas?
Thanks, Rick
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Hello Peter,
My apologies, but you must have missed something, the shortcode [wpdm_my_downloads login=1 template="link-template-panel"]
will not work unless you have the add-on activated. Always it is working in same way before or after the update. just by selecting individual email or name.
Advanced Access Control
The specifications are clearly mentioned in the addon page.
You can check your packages to test it buy you have to login from the user id to test.
Also please follow my previous reply too get the clear idea.
I hope you will follow the instructions and test it by yourself too.
Thanks
Hi @nydunes,
You are using an older version of the Advanced Access Control add-on. Have a look at this.
Please update your WPDM-Advanced Access Control
add-on to the latest version which is right now 3.0.8
or you can download the latest version from this link as well.
It will solve your issue.
Best Regards
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Hi @yvonneb,
Have you set your page template as Image Gallery in the new package/ edit package section like this?
It should represent like this page.
Or you can use like this demo by following the below shortcodes.
[wpdm_carousel category="category-id" autoplay=1 nav=1 dots=1 wrap=1 items_per_page=4 items_total=8 template="link-template-id"]
More details can be found here.
Thank you.
Hello @communicationsra-bm,
In order to use the latest version/update, yes, you have to purchase the add-on separately.
However, you can check our full access pack as well from the below link.
Full Access Pack
Thank You
Hello,
First condition is allow access. That can be set to a specific user group. which was set like this causing the denied access.

For details check: https://www.wpdownloadmanager.com/doc/add-new-package/package-settings/allow-access-access-control-option/
After passing the ‘allow access’ logic, package will check ‘select member’ option.
suppose you assigned only a specific user group from allow access option, then you set the select member to a totally different user. It will override the allow access and the member will be able to download after he logins.
you can select member individually with this option. This is controlled with the advanced access control addon.
For details check: https://www.wpdownloadmanager.com/download/advanced-access-control/
By the way, the allow access will only show denied access replacing the download button but package name will be shown. On the other hand [wpdm_my_downloads login=1 template="link-template-panel"]
will hide package names too for specific users.
Hello Peter,
I checked the advanced access control addon is working fine in your website.
I see you used the shortcode [wpdm_my_downloads login=1 template="link-template-panel"]
for that post.
Also I checked the older version of advanced access control too, The shortcode of this addon always worked in this way that this shortcode would show packages only to the specific members only, even if he was the admin. [wpdm_my_downloads login=1 template="link-template-panel"]
shortcode of page/post will only show to admin only if he is selected.
However the admin doesn’t need to see as he has already all the controls.
Let me know please if you have still any issue with this.
Thanks
Hi Humayon,
I added the code you provided. And I do the test and upload one file but I can’t find that file in /wp-content/uploads/download-manager-files/ nor I can see that the new folder /2021/ is created. Also the link to the file is not good. When I click on file to download it – it says: Sorry! File not found!
Regards,
Brane

RAParticipant
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Hi Shahjada, We have detailed discussed with our Hosting provider. We are using IIS server on VM. Long story short. They checked everything and said working fine.
I noticed What we did before updating the plugin and WordPress. When we updated plugin and WordPress version . Then this issue comes, I think when we update both WordPress and plugin it’s removed the attached files path/link form each download post and you cannot rollback.
It would be great if you please workaround this issue. Please let me know if you can see.
Dear Humayon, thank you for the advice!
before the update we had wpdm_archive button_style = “default” as layout.
But after the update there were no downloads shown.
Because during the semester holidays there are quite a lot people searching for downloads on our site, I found, that the “flat” design still shows the downloads. So I used wpdm_archive_flat order as a temporary solution for our downloads.
Still, the problem is, that the original layout wpdm_archive button_style=”default” is not workíng.
I inserted
[wpdm_archive button_style=”success” link_template=”589db0cfea1f2″ order_by=”post_title” order=”ASC” items_per_page=12 cols=3 colspad=2 colsphone=1]
now and please, please have a look what it does …
This is the problem.
Our Theme I cannot change, it is a child configuration, which my boss wanted to have.
Hi @b-maria,
Please copy the valid shortcode from the below link by following this screenshot.
WPDM Directory Add-on
Also, [wpdm_archive_flat order=”desc” items_per_page=”999″]
looks horrible due to your theme style. Please adjust your theme style accordingly.
Thank you.
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Hi @pierreg,
You have to change both the related link and page templates by following the below docs.
Template Files
I hope it will work fine then. If it doesn’t work, please, provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.
Also, please share the related page/file/package URL with us where the issue exists.
Thank you
This reply has been marked as private.
Hello @goldenmoon,
Hope you are well.
Please keep your file under /{My_Path}/wp-content/themes/{My-Theme}/download-manager/link-templates/
.
It should work.
Thank you
-
This reply was modified 3 years, 10 months ago by
Humayon.
Hi @mdjmiah,
Sorry for the inconvenience.
Maybe you are updating the WPDM Pro after a long time. So, simply visiting the link and page template menu on the admin dashboard will resolve the issue. As the action will regenerate the templates automatically in the new style.
Go to Downloads>templates
then visit all tabs there.
Hopefully, your problem will be solved. If it doesn’t work, please, provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.
Also, please share the related page/file/package URL with us where the issue exists.
Thank you
Hi @indigohosted,
Make sure you are using the valid/updated shortcode from the below link.
WPDM Directory Add-on
I hope it will work fine then. If it doesn’t work, please, provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.
Also, please share the related page/file/package URL with us where the issue exists.
Thank you