When we are adding preview images via CSV import they are displaying correctly, however we are finding the WP media library is filling up with duplicate images (many of our downloads use the same preview image).
For example, if we have referenced a preview image 100 times in the CSV for different downloads then we are now seeing that image 100 times in the media library even though they all link to the same image as there (only one file for the image exists in /uploads).
This is causing issues when trying to use the media library.
Is it possible to show only one instance of the image to the media library please even if it is used as the preview for multiple files?
Hello,
How to hidden the second dowload box?
I have been using the WP Download Manager for quite some time now and after some updates were done, I am now getting the “Invalid File ID or File Name” error when clicking on my download link. I can’t figure out what is causing the error. Any assistance would be appreciated.
I’m still using version 5.3.7 because I get a fatal WordPress error when I try to upgrade to version 6xx. I finally had time to attempt to figure out what’s going on and it looks like this code I use in a page template file to display Download Manager links is no longer supported: $link = \WPDM\Package::getMasterDownloadURL($post->ID);
Can you please tell me what to replace that with? Thanks!
Good morning,
I have created two packages, each with a single file.
On a simple page, I have created several combinations of package listings (using wpdm_archive_compact or wpdm_packages shortcodes) and even though they present the package lists, when I try to download the files they always fail (404 not found). The link is always http://xxxxx/wpdmdl/xxxxxxxxxxxxxxxxxxxxxxxxxx/originalfilename
Thank you,
Hello,
I’m facing an issue regarding the custom login / logout page with WPDM Pro.
When accessing a protected download page, from times to times after entering my credentials and a sucessful login, an error message is show saying that i’m already connected.
When i click on the disconnect link and login again i’m still having the same error message again and again.
Suspecting that it’s a cookie retalted error i cleanded all the cookies for the domain and that seems to resolve the eror. The problem is that i can not ask the visitors of the website to clear their browser cookies when/if they faced that login issue.
How can this issue can be solved? What does the Checkbox “Clear the connection page” mean in the “Settings > Frontend Access” page ?