Ok, great, looking forward to that. Thank you for your help!
In the meantime, can we go back to looking at the reason why I’m getting download links emails when that’s toggled off? We looked at it earlier in this thread.
–> In v7 all the clickable links(categories,tags) has been disabled for wpdm_all_packages, except the page link.
Just to clarify, you are saying that this feature I’ve been using for years isn’t coming back? A feature that my clients need and expected to remain? A feature built into the core plugin that you all appear to have put into an add-on for an additional fee?
WPDM Directory Add-on
These very much feels like a bait and switch business practice which isn’t sustainable.
I just hope the tag filter comes soon and my clients are satisfied with it otherwise I have to find a replacement for your plugin and then put back in over 1000 packages again.
I’ve been trying to get you all to fix several things for years now. Some of them you all have even acknowledged before but after several updates they remain broken or missing:
- [wpdm_all_packages] Your documentation doesn’t include category_filter=”true” but I found it in this forum. Please update your documentation. Is there a tags version of this filter? so I can put back the feature you all took away for some reason?
- [wpdm_all_packages] Used to include links to categories and tags that would filter the list by those tags. None of that works anymore once you hit version 7. This was a feature I had used to sell your plugin to my client. Breaking or removing features when adding things we didn’t ask for is silly.
- the All packages block still doesn’t have an option to sort by title which you can do with the shortcode. You have already acknowledged this several updates ago and yet it still isn’t fixed.
- The All packages block has categories and tags as links but the links don’t do anything. Also the styles of this block are all weird.
Overall I have been using your plugin for over 10 years on several sites. When it works it is great and the ability to query things and exclude things by categories and tags is a must for our use cases, but your documentation process is very broken and your forum is unsearchable on your new site. So I’m going to force myself to review other download managers again, but please fix these things soon.
In the frontend we could see a thumbnail of every PDF-file, but after the last update, the thumbnail is very very small. How can we fix that?
The thumbnails for MP4 and JPG/PNG files are still working fine.
Our custom Link Template has not changed and worked fine before the update:
<div class="link-template-default card mb-2">
<div class="card-body">
<div class="media">
<div class="mr-3 img-48">[icon]</div>
<div class="media-body">
<h3 class="package-title">[page_link]</h3>
<div class="text-muted text-small"><i class="fas fa-copy"></i> [file_count] [txt=file(s)] <i class="fas fa-hdd ml-3"></i> [file_size]</div>
</div>
<div class="ml-3">
[download_link]
</div>
</div>
</div>
</div>
The Page Template has not changed and worked fine before the update:
<div class="row">
<div class="col-md-12">
<div class="card mb-3 p-3 hide_empty [hide_empty:featured_image]">[featured_image]</div>
</div>
<div class="col-md-5">
<div class="wpdm-button-area mb-3">
[download_link]
</div>
<ul class="list-group ml-0 mb-2">
<li class="list-group-item d-flex justify-content-between align-items-center [hide_empty:version]">
[txt=Version]
<span class="badge">[version]</span>
</li>
<li class="list-group-item d-flex justify-content-between align-items-center [hide_empty:download_count]">
[txt=Download]
<span class="badge">[download_count]</span>
</li>
<li class="list-group-item d-flex justify-content-between align-items-center [hide_empty:file_size]">
[txt=File Size]
<span class="badge">[file_size]</span>
</li>
<li class="list-group-item d-flex justify-content-between align-items-center [hide_empty:file_count]">
[txt=File Count]
<span class="badge">[file_count]</span>
</li>
<li class="list-group-item d-flex justify-content-between align-items-center [hide_empty:create_date]">
[txt=Create Date]
<span class="badge">[create_date]</span>
</li>
<li class="list-group-item d-flex justify-content-between align-items-center [hide_empty:update_date]">
[txt=Last Updated]
<span class="badge">[update_date]</span>
</li>
</ul>
</div>
<div class="col-md-7">
<h1 class="mt-0">[title]</h1>
[description]
<h3>Attached Files</h3>
[file_list]
<div class="wel">
[tags]
</div>
</div>
</div>
This reply has been marked as private.
Hi,
We completely understand your concern.
At the moment, as a temporary workaround, we recommend adding a short instruction in the Email Lock template asking subscribers to open the download link in a new tab or window. This will help the download to proceed successfully.
In the meantime, we are working on a solution to prevent this browser caching issue from occurring. I will update you as soon as we have a fix available.
Thank you for your understanding.
This reply has been marked as private.
Okay, thank you, it works, it’s line 85 that I replaced though, because line 91 has if($_dir !== '').
But no matter what different link I clicked on the page, they all download the same zipped file (which contains all the files), instead, I need the user to download only the file they choose based on the link they clicked on.
If you want category filter you can use category_filter="true" in your shortcode. For this [wpdm_all_packages] shortcode, the link filter by paramreter is not available with the latest version, for category hierarchy, you can check and use this add-on, https://www.wpdownloadmanager.com/download/wpdm-directory-add-on. Please kindly check.
Thank you and regards
This is the shortcode we are using: [wpdm_all_packages jstable=1 cols="page_link,file_count|categories|download_link" colheads="Title|Categories|Download"]
It’s been 6 years since I sent up this page, but the links have worked with the above shortcode and when passed a category slug it would show just the downloads in that category.
It has worked up through 6.9, but has not worked since then.
Thanks for sharing the details. We have identified the invalid download link issue.
Hi, on the website https://www.rollcover.it/ we use the shortcode
[wpdm_all_packages template="link-template-default-icon" categories="gestione-qualita" colheads="CERTIFICAZIONE|DOWNLOAD" cols="title|download_link"]
on various pages, but after updating to version 7.3.1, the tables no longer appear.
How can we fix this?
Thank you
This reply has been marked as private.
This reply has been marked as private.
This reply has been marked as private.
Hi – we have been using links on a menu to display categories, but since the update to 7.0 (and after), these links are no longer working.
An example of the link is: https://wptest.wprnd.net/downloads-index/?wpdmc=awards
This link used to list just the downloads in the “awards” category – but not it just redirects to a page with all downloads listed.
Can you tell me how to alter these links so they continue to work w/ the upgrade? Or what we need to change them to?
Tks
This reply has been marked as private.
Hi again, let’s switch back to the invalid link issue. I’m still getting a lot of messages from users who cannot access it. They’re all getting an “invalid link” error.
I was able to replicate it when clicking a link from my email newsletter – here’s an example url https://literacylearn.com/download/open-closed-syllable-matching/?wpdmdl=5567&_wpdmkey=69b19252a9c38&__wpdm_els=1
> The links aren’t being cached at all, so it isn’t caching related, seems
> like a problem with their downloader manager to me.
>
> Broken access log:
>
> 2601:188:c185:f490:acba:5990:5f46:ccbf – – [11/Mar/2026:05:12:45 -0500]
> “GET
> /wp-content/plugins/download-manager/assets/fontawesome/css/fontawesome.min.css
> HTTP/2.0″ 404 146 ”
> literacylearn.com/download/dr-seuss-quote-bookmarks/?wpdmdl=1610&_wpdmkey=69aabfef0c7fb&__wpdm_els=1″
> “Mozilla/5.0 (iPhone; CPU iPhone OS 26_3_1 like Mac OS X)
> AppleWebKit/605.1.15 (KHTML, like Gecko) CriOS/145.0.7632.108 Mobile/15E148
> Safari/604.1”
>
> Broken URL:
> literacylearn.com/download/dr-seuss-quote-bookmarks/?wpdmdl=1610&_wpdmkey=69aabfef0c7fb&__wpdm_els=1
>
> Working URL:
> literacylearn.com/download/floss-rule-word-list/?wpdmdl=8152&_wpdmkey=69b19859ae71f&__wpdm_els=1
>
> Working access log:
>
> 204.38.48.64 – – [11/Mar/2026:11:29:17 -0500] “GET
> /download/floss-rule-word-list/?wpdmdl=8152&_wpdmkey=69b19859ae71f&__wpdm_els=1
> HTTP/2.0″ 200 197874 ”
> literacylearn.com/?__wpdmlo=8152&&REFERRER=https://literacylearn.com/teaching-the-floss-rule/?utm_source=convertkit&utm_medium=email&utm_campaign=%F0%9F%A6%B7+FLOSS+Words+List+&+Anchor+Chart+-+6946818=”
> “Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML,
> like Gecko) Chrome/125.0.0.0 Safari/537.36”
The toggle is off on this package (https://literacylearn.com/download/descriptive-writing-topic-prompts/), but I’m getting an email link anyway. Please see screenshot and advise — https://prnt.sc/x60ljp7g6-1W
Right. The download links of “after the paymen”t do not work.
This reply has been marked as private.
I have checked around 25 to 30 packages published between 2026 and 2026, and each package downloaded successfully without any issues.
Regarding the Mail Download Link issue, I have identified the problem.
I’m using the following code (in an array) to provide the download link of each file in a package:
<a href="<?php echo WPDMPP()->customerDownloadURL( $package_id, $index ); ?>"><?php echo esc_html( $file_name ); ?></a>
It used to work on the free version but after installing the Pro version (7.3.1), it stopped working, what am I doing wrong?
I also would like to show the version of each file in the package.
This reply has been marked as private.
This reply has been marked as private.